City of New York
Veteran Housing Coordinator
The mission of the Department of Veterans' Services is to connect, mobilize, and empower New York City's Veteran Community to foster purpose-driven lives for New York City Service Members
past and present
in addition to their caregivers, survivors, and families. DVS fulfills this mission by providing New York City's approximately 200,000 Veterans with essential services and programs focused on pivotal areas such as economic empowerment, housing security, benefits, health and wellness, and culture. The Veteran Housing Coordinator will manage a caseload of homeless veterans. The VHC will work in direct support of the DVS Housing & Support Services (HSS) unit and report to the Senior Director Housing Support Services, Deputy Director Housing Support Service and Senior Veteran Housing Coordinator. Manage an ongoing caseload of homeless/housing insecure veteran clients. This work includes but is not limited to: Conduct intake on clients and update their information as new details emerge. Present housing needs to DVS housing staff and external partners for assistance in finding appropriate housing. Assist clients through each step of the housing process including housing plan development, coordinating and attending interviews; acquiring and submitting the necessary applications, supporting financial documentation and forms; navigating the various rental subsidy and inspection processes; and coordinating with the landlords and shelters to ensure smooth transition into permanent housing. Work with interagency partners and providers to initiate contact with new clients and work as a team to bring each veteran through the housing process. Unit Support: Provide cross-team support for: Aftercare Services and Veteran Resource Centers (VRC) Client walk-ins and phone calls Logistical assistance for client move-ins. Assist HSS unit in complying with office systems, procedures and reporting requirements Participate in unit or agency wide projects as needed. Represent the unit or agency at relevant interagency and external stakeholder meetings to facilitate partnerships and sharing knowledge in the veteran housing and support services arena. Qualifications: 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The mission of the Department of Veterans' Services is to connect, mobilize, and empower New York City's Veteran Community to foster purpose-driven lives for New York City Service Members
past and present
in addition to their caregivers, survivors, and families. DVS fulfills this mission by providing New York City's approximately 200,000 Veterans with essential services and programs focused on pivotal areas such as economic empowerment, housing security, benefits, health and wellness, and culture. The Veteran Housing Coordinator will manage a caseload of homeless veterans. The VHC will work in direct support of the DVS Housing & Support Services (HSS) unit and report to the Senior Director Housing Support Services, Deputy Director Housing Support Service and Senior Veteran Housing Coordinator. Manage an ongoing caseload of homeless/housing insecure veteran clients. This work includes but is not limited to: Conduct intake on clients and update their information as new details emerge. Present housing needs to DVS housing staff and external partners for assistance in finding appropriate housing. Assist clients through each step of the housing process including housing plan development, coordinating and attending interviews; acquiring and submitting the necessary applications, supporting financial documentation and forms; navigating the various rental subsidy and inspection processes; and coordinating with the landlords and shelters to ensure smooth transition into permanent housing. Work with interagency partners and providers to initiate contact with new clients and work as a team to bring each veteran through the housing process. Unit Support: Provide cross-team support for: Aftercare Services and Veteran Resource Centers (VRC) Client walk-ins and phone calls Logistical assistance for client move-ins. Assist HSS unit in complying with office systems, procedures and reporting requirements Participate in unit or agency wide projects as needed. Represent the unit or agency at relevant interagency and external stakeholder meetings to facilitate partnerships and sharing knowledge in the veteran housing and support services arena. Qualifications: 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.