CrowdStrike
Enterprise Renewal Sales Specialist
CrowdStrike is seeking an Enterprise Renewal Sales Specialist to join our Worldwide Sales and Operations Organization and Global Renewals Management Function within the Customer Acquisition and Retention Excellence Organization. As a key sales and operations support function, the Enterprise Renewal Sales Specialist is critical to CrowdStrike's ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewals management and deal support activities. This critical teammate will be responsible for: (i) scaling the enterprise renewals specialist function (ii) driving execution through cross-functional partnerships across the organization. Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following: Protect and Grow Annual Recurring Revenue (ARR) by supporting the enterprise field sales team in securing renewal contracts in advance of expiration Support enterprise field sales with renewals and complex quote creation as well as deal support activities Review, prepare and present renewal sales quotes to enterprise renewal seller 90-120 days in advance of expiration Ownership of contract processes including co-termining, upselling and multi-year options related to renewals Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to support the enterprise sales team with complex quoting requests Research customer license purchase and renewal history, gather requirements on up-sell, cross-sell, co-term from sales and make recommendations on renewal proposal Structuring quoting scenarios including co-terms, staggered deployments, module/feature upgrades with product dependencies and securing necessary internal approvals Serve as a subject matter expert on how to build quotes in CPQ, price and discount CrowdStrike's product portfolio Develop deep understanding of various product dependency rules Support the enterprise sales team with the accurate forecasting of renewals Partner with customer value management to understand the health status of customers Provide renewal sales operations team with regular and accurate updates on the renewal contract statuses Being a trusted resource for sales on the enterprise renewal sales process as well as CrowdStrikes' Pricing & Packaging policies Share Best Practices & advise on how to package, price and quote renewal proposals What You'll Need: Relevant industry experience: High Tech, SaaS, Cybersecurity preferred Experience with Annual Recurring Revenue business model 5 years of experience in Enterprise Renewals, Sales Operations, Deal Support, Contract Management or Customer Success Previous experience managing SaaS Subscription renewals process Experience and proficiency with MS Excel Prior experience using Salesforce.com and/or Salesforce CPQ Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements Tech savvy & excited to work in a fast-paced environment Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings Ability to work independently or in a team environment. Extreme attention to detail and highly organized. Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. CrowdStrike participates in the E-Verify program.
CrowdStrike is seeking an Enterprise Renewal Sales Specialist to join our Worldwide Sales and Operations Organization and Global Renewals Management Function within the Customer Acquisition and Retention Excellence Organization. As a key sales and operations support function, the Enterprise Renewal Sales Specialist is critical to CrowdStrike's ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewals management and deal support activities. This critical teammate will be responsible for: (i) scaling the enterprise renewals specialist function (ii) driving execution through cross-functional partnerships across the organization. Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following: Protect and Grow Annual Recurring Revenue (ARR) by supporting the enterprise field sales team in securing renewal contracts in advance of expiration Support enterprise field sales with renewals and complex quote creation as well as deal support activities Review, prepare and present renewal sales quotes to enterprise renewal seller 90-120 days in advance of expiration Ownership of contract processes including co-termining, upselling and multi-year options related to renewals Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to support the enterprise sales team with complex quoting requests Research customer license purchase and renewal history, gather requirements on up-sell, cross-sell, co-term from sales and make recommendations on renewal proposal Structuring quoting scenarios including co-terms, staggered deployments, module/feature upgrades with product dependencies and securing necessary internal approvals Serve as a subject matter expert on how to build quotes in CPQ, price and discount CrowdStrike's product portfolio Develop deep understanding of various product dependency rules Support the enterprise sales team with the accurate forecasting of renewals Partner with customer value management to understand the health status of customers Provide renewal sales operations team with regular and accurate updates on the renewal contract statuses Being a trusted resource for sales on the enterprise renewal sales process as well as CrowdStrikes' Pricing & Packaging policies Share Best Practices & advise on how to package, price and quote renewal proposals What You'll Need: Relevant industry experience: High Tech, SaaS, Cybersecurity preferred Experience with Annual Recurring Revenue business model 5 years of experience in Enterprise Renewals, Sales Operations, Deal Support, Contract Management or Customer Success Previous experience managing SaaS Subscription renewals process Experience and proficiency with MS Excel Prior experience using Salesforce.com and/or Salesforce CPQ Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements Tech savvy & excited to work in a fast-paced environment Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings Ability to work independently or in a team environment. Extreme attention to detail and highly organized. Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. CrowdStrike participates in the E-Verify program.