Kiawah Island Golf Resort
Systems Administrator
Kiawah Island Golf Resort, Kiawah Island, South Carolina, United States
Position Summary:
The Systems Administrator assists the IT Manager - Systems & Networks and plays a vital role in ensuring the stability and efficiency of the resort's IT infrastructure. This position is responsible for managing servers, networks, and hospitality systems, supporting daily operations, and enabling exceptional guest experiences. The ideal candidate will combine technical expertise with a service-oriented approach to maintain and enhance the technology environment across the resort.
Pay Rate:
The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay will be determined during the hiring process.
Qualifications:
Education and Experience Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3-5 years of experience as a Systems Administrator or in a similar role, preferably in the hospitality industry. Technical Skills
Proficiency in Windows and Linux operating systems. Experience with network equipment (e.g., routers, switches, access points). Experience with Cisco devices and Ruckus is a plus. Familiarity with virtualization tools such as VMware or Hyper-V. Understanding cloud platforms like AWS or Azure is a plus. Proficient in managing an Office 365 environment and its applications. Knowledge of hospitality systems like Agilysys PMS, Opera PMS, Micros POS, or similar. Soft Skills
Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a dynamic environment. Expectations & Responsibilities:
Infrastructure Management
Manage and maintain servers, storage, network infrastructure, and virtualization platforms. Monitor system performance and ensure the availability and reliability of IT systems. Install, configure, and maintain operating systems, applications, and software relevant to the resort environment. Network Administration
Maintain wired and wireless networks, ensuring secure and high-speed connectivity throughout the resort. Troubleshoot and resolve network-related issues promptly. Collaborate with service providers for upgrades and issue resolution. Hospitality Systems Support
Support and maintain hospitality-specific applications such as Property Management Systems (PMS), Point-of-Sale (POS) systems, and booking/reservation platforms. Assist in integrating technology with operational areas such as housekeeping, front desk, and guest services. Security and Compliance
Implement and maintain cybersecurity protocols to protect sensitive data. Conduct regular system audits and vulnerability assessments. Ensure compliance with industry standards, including PCI DSS for payment systems. User Support and Training
Provide technical support to staff, resolving issues related to hardware, software, and connectivity. Train team members on IT systems and security best practices. Offer 24/7 on-call support for critical issues. Project Management
Collaborate with management to plan and execute IT projects, such as system upgrades, migrations, or new technology implementations. Document configurations, procedures, and system changes. Essential Physical Requirements:
Based on-site at the resort with availability for evening, weekend, or holiday shifts as needed. Collaborative, fast-paced environment requiring multitasking and adaptability. Participation in a rotating on-call schedule is mandatory to provide after-hours support, typically including weekends or holidays. Perks & Benefits:
Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops Employee Meal Program Employee Trainings and Appreciation Events throughout the year Recognition Awards and Incentive Events, Peer to Peer Recognition Leadership & Career Development Bi-annual Wellness Fair Free Parking! Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay -
available for Full Time employees after 60days of employment. 401k -
available after 30 days of employment
Our Story:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
The Systems Administrator assists the IT Manager - Systems & Networks and plays a vital role in ensuring the stability and efficiency of the resort's IT infrastructure. This position is responsible for managing servers, networks, and hospitality systems, supporting daily operations, and enabling exceptional guest experiences. The ideal candidate will combine technical expertise with a service-oriented approach to maintain and enhance the technology environment across the resort.
Pay Rate:
The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort's actual rate of pay will be determined during the hiring process.
Qualifications:
Education and Experience Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3-5 years of experience as a Systems Administrator or in a similar role, preferably in the hospitality industry. Technical Skills
Proficiency in Windows and Linux operating systems. Experience with network equipment (e.g., routers, switches, access points). Experience with Cisco devices and Ruckus is a plus. Familiarity with virtualization tools such as VMware or Hyper-V. Understanding cloud platforms like AWS or Azure is a plus. Proficient in managing an Office 365 environment and its applications. Knowledge of hospitality systems like Agilysys PMS, Opera PMS, Micros POS, or similar. Soft Skills
Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a dynamic environment. Expectations & Responsibilities:
Infrastructure Management
Manage and maintain servers, storage, network infrastructure, and virtualization platforms. Monitor system performance and ensure the availability and reliability of IT systems. Install, configure, and maintain operating systems, applications, and software relevant to the resort environment. Network Administration
Maintain wired and wireless networks, ensuring secure and high-speed connectivity throughout the resort. Troubleshoot and resolve network-related issues promptly. Collaborate with service providers for upgrades and issue resolution. Hospitality Systems Support
Support and maintain hospitality-specific applications such as Property Management Systems (PMS), Point-of-Sale (POS) systems, and booking/reservation platforms. Assist in integrating technology with operational areas such as housekeeping, front desk, and guest services. Security and Compliance
Implement and maintain cybersecurity protocols to protect sensitive data. Conduct regular system audits and vulnerability assessments. Ensure compliance with industry standards, including PCI DSS for payment systems. User Support and Training
Provide technical support to staff, resolving issues related to hardware, software, and connectivity. Train team members on IT systems and security best practices. Offer 24/7 on-call support for critical issues. Project Management
Collaborate with management to plan and execute IT projects, such as system upgrades, migrations, or new technology implementations. Document configurations, procedures, and system changes. Essential Physical Requirements:
Based on-site at the resort with availability for evening, weekend, or holiday shifts as needed. Collaborative, fast-paced environment requiring multitasking and adaptability. Participation in a rotating on-call schedule is mandatory to provide after-hours support, typically including weekends or holidays. Perks & Benefits:
Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops Employee Meal Program Employee Trainings and Appreciation Events throughout the year Recognition Awards and Incentive Events, Peer to Peer Recognition Leadership & Career Development Bi-annual Wellness Fair Free Parking! Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay -
available for Full Time employees after 60days of employment. 401k -
available after 30 days of employment
Our Story:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.
The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.
Join the BEST, APPLY NOW and Work in Paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.