Specialized Recruiting Group
Aerospace Customer Service Representative
Specialized Recruiting Group, Cincinnati, Ohio, United States, 45215
Top Job
Located in Cincinnati, OH
Salary: $70-95K
Position : Aerospace Customer Service Representative
Industry : Aerospace Manufacturing
Location : Woodlawn, OH
Compensation : $70-95K
Key Responsibilities:
Process RFQs, ensuring compliance with company guidelines, performing cost analyses, and maintaining pricing records. Manage sales orders, verify purchase agreements, resolve discrepancies, and maintain order status updates. Respond to customer inquiries regarding quotes, orders, invoices, and product concerns, ensuring timely resolution. Collaborate with engineering, purchasing, and sales to maintain product documentation and pricing. Prepare monthly KPIs, drive process improvements, and assist in developing pricing catalogs.
Qualifications:
Bachelor's degree or 5+ years in a global customer service role. Advanced Microsoft Excel proficiency. Strong communication, analytical, and problem-solving skills. Experience in the Aerospace Industry is required. Knowledge of ERP systems and adaptability to change.
#SRGDH
Express Office: Cincinnati (Northwest)
3551 Springdale Road
Cincinnati, OH 45251
Located in Cincinnati, OH
Salary: $70-95K
Position : Aerospace Customer Service Representative
Industry : Aerospace Manufacturing
Location : Woodlawn, OH
Compensation : $70-95K
Key Responsibilities:
Process RFQs, ensuring compliance with company guidelines, performing cost analyses, and maintaining pricing records. Manage sales orders, verify purchase agreements, resolve discrepancies, and maintain order status updates. Respond to customer inquiries regarding quotes, orders, invoices, and product concerns, ensuring timely resolution. Collaborate with engineering, purchasing, and sales to maintain product documentation and pricing. Prepare monthly KPIs, drive process improvements, and assist in developing pricing catalogs.
Qualifications:
Bachelor's degree or 5+ years in a global customer service role. Advanced Microsoft Excel proficiency. Strong communication, analytical, and problem-solving skills. Experience in the Aerospace Industry is required. Knowledge of ERP systems and adaptability to change.
#SRGDH
Express Office: Cincinnati (Northwest)
3551 Springdale Road
Cincinnati, OH 45251