Altru Health System
Clinic Registration Specialist Float
Altru Health System, Grand Forks, North Dakota, United States, 58201
Registration Specialist Float
Location: Altru Professional Center 4400 S. Washington St. Grand Forks, ND 58201 Pay Range: $17.92 - $26.88 Summary: Under the direction of the practice manager, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquiries including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various softwares, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information. Essential Job Functions: Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ. Modifies work schedule to meet department goals/deadlines and the needs of the department and patients. Cross-trains into other Patient Access areas as needed to help with covering open shifts. Performs other duties as assigned or needed to meet the needs of the department/organization. Accurately schedules and registers appointments. Collects payment from patients for various products. Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements. Certifications
Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources Education:
Preferred: Associates - Healthcare Work Experience:
Preferred: A minimum of 1 year Related Experience Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands: Sit: Continuously (67-100%) Stand: Occasionally (5-33%) Walk: Occasionally (5-33%) Stoop/Bend: Occasionally (5-33%) Reach: Frequently (34-66%) Crawl: Not Applicable Squat/Crouch/Kneel: Occasionally (5-33%) Twist: Occasionally (5-33%) Handle/Finger/Feel: Continuously (67-100%) See: Continuously (67-100%) Hear: Continuously (67-100%) Weight Demands: Lift -Floor to Waist Level: Sedentary ( Carry: Sedentary ( Push/Pull: Sedentary ( Slide/Transfer: Not Applicable Working Conditions: Indoor: Continuously (67-100%) Outdoor: Not Applicable Extreme Temperature: Not Applicable Driving Requirement Definitions: Professional Drivers:
Persons who drive as their main responsibility OR transport passengers or hazardous materials. Frequent Drivers:
Persons whose main responsibility is not driving, but drive daily or almost daily. Occasional Drivers:
Persons who drive from once per month to as frequently as once per week. Infrequent Drivers:
Persons who are generally not expected to drive. Driving Requirement for this position: Occasional Driver Reference ID: R6115
Location: Altru Professional Center 4400 S. Washington St. Grand Forks, ND 58201 Pay Range: $17.92 - $26.88 Summary: Under the direction of the practice manager, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquiries including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various softwares, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information. Essential Job Functions: Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing. Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs. Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ. Modifies work schedule to meet department goals/deadlines and the needs of the department and patients. Cross-trains into other Patient Access areas as needed to help with covering open shifts. Performs other duties as assigned or needed to meet the needs of the department/organization. Accurately schedules and registers appointments. Collects payment from patients for various products. Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements. Certifications
Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources Education:
Preferred: Associates - Healthcare Work Experience:
Preferred: A minimum of 1 year Related Experience Language Requirements: This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members. Physical Demands: Sit: Continuously (67-100%) Stand: Occasionally (5-33%) Walk: Occasionally (5-33%) Stoop/Bend: Occasionally (5-33%) Reach: Frequently (34-66%) Crawl: Not Applicable Squat/Crouch/Kneel: Occasionally (5-33%) Twist: Occasionally (5-33%) Handle/Finger/Feel: Continuously (67-100%) See: Continuously (67-100%) Hear: Continuously (67-100%) Weight Demands: Lift -Floor to Waist Level: Sedentary ( Carry: Sedentary ( Push/Pull: Sedentary ( Slide/Transfer: Not Applicable Working Conditions: Indoor: Continuously (67-100%) Outdoor: Not Applicable Extreme Temperature: Not Applicable Driving Requirement Definitions: Professional Drivers:
Persons who drive as their main responsibility OR transport passengers or hazardous materials. Frequent Drivers:
Persons whose main responsibility is not driving, but drive daily or almost daily. Occasional Drivers:
Persons who drive from once per month to as frequently as once per week. Infrequent Drivers:
Persons who are generally not expected to drive. Driving Requirement for this position: Occasional Driver Reference ID: R6115