Common Spirit Health
Insurance Collector
The posted compensation range of $15.56 - $21.40/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law. Requisition ID 2025-420870 Employment Type: Full Time Department: Patient Financial Services Admin Hours/Pay Period: 80 Shift: Day Weekly Schedule: 7:00am-3:30pm MST/Arizona Remote: Yes Category: Accounting and Finance Travel: No Responsibilities: Responsible for the timely follow-up on accounts and resolves denials and/or correspondence. Assists in process improvements to bring about greater claim resolution. Has frequent contact with team members, third party payers and other medical center personnel. - Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve department and hospital goals. - Posts adjustments for appropriate account reconciliation and resolution. - Rebills accounts and posts payments as required. - Understands contracts and payer specific guidelines in order to ensure timely follow-up to avoid untimely denials and delays in cash flow. - Maintains and facilitates communication within the business and clinical divisions. - Responds professionally and within appropriate timeframes to telephone, e-mail and task inquiries. - Participates in collector meetings, performance improvement activities and committees as assigned. Utilizes issues log when necessary. - Meets productivity standards for working outstanding accounts and denials in an effort to achieve claim resolution. - Other job duties as assigned. Qualifications: - High School graduate or GED - One year of clerical experience in an office setting; hospital or clinic collection experience preferred - Knowledge of coding rules and guidelines and the ability to appropriately interpret EOBs - Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service - Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment - Ability to maintain acute attention to detail - Basic computer literacy and proficiency in Microsoft Windows - Basic proficiency with MS Office (Outlook, Word, Excel) - Experience with insurance billing computer applications preferred Overview: Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified. Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.
The posted compensation range of $15.56 - $21.40/hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law. Requisition ID 2025-420870 Employment Type: Full Time Department: Patient Financial Services Admin Hours/Pay Period: 80 Shift: Day Weekly Schedule: 7:00am-3:30pm MST/Arizona Remote: Yes Category: Accounting and Finance Travel: No Responsibilities: Responsible for the timely follow-up on accounts and resolves denials and/or correspondence. Assists in process improvements to bring about greater claim resolution. Has frequent contact with team members, third party payers and other medical center personnel. - Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve department and hospital goals. - Posts adjustments for appropriate account reconciliation and resolution. - Rebills accounts and posts payments as required. - Understands contracts and payer specific guidelines in order to ensure timely follow-up to avoid untimely denials and delays in cash flow. - Maintains and facilitates communication within the business and clinical divisions. - Responds professionally and within appropriate timeframes to telephone, e-mail and task inquiries. - Participates in collector meetings, performance improvement activities and committees as assigned. Utilizes issues log when necessary. - Meets productivity standards for working outstanding accounts and denials in an effort to achieve claim resolution. - Other job duties as assigned. Qualifications: - High School graduate or GED - One year of clerical experience in an office setting; hospital or clinic collection experience preferred - Knowledge of coding rules and guidelines and the ability to appropriately interpret EOBs - Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service - Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment - Ability to maintain acute attention to detail - Basic computer literacy and proficiency in Microsoft Windows - Basic proficiency with MS Office (Outlook, Word, Excel) - Experience with insurance billing computer applications preferred Overview: Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified. Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https://www.commonspirit.careers/benefits.