HFLW Brand
Administrative Coordinator
The Cambridge/Somerville and Chelsea Community Service Agencies are looking to hire an Administrative Coordinator to work at our Somerville and Chelsea offices. They will be responsible for administrative support and general office work for the program. When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids. For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future. The Community Service Agencies (CSAs) serve youth with Serious Emotional Disturbance (SED) and is part of the Massachusetts Children's Behavioral Health Initiative (CBHI). Our primary goal is to help families strengthen their skills and knowledge to move towards their envisioned future. About the Role Provides administrative support to assigned staff and functions. Support and assist with routine and special projects for the Somerville and Chelsea offices. Responsible for administrative support and general office work for the program with additional administrative responsibilities related to front reception. How You'll Be Making a Difference Entering family intakes into the electronic health care system. Completing weekly productivity reports and monthly data reports. Management of Family Roster/spreadsheet. Completion of satisfaction surveys with families, scheduling family appointments, and group activities. Volunteer/intern onboarding and coordination in collaboration with the Program Director. Perform special project duties and/or other tasks as assigned. Managing reception desk (Check-in for appointments, insurance verification, greeting visitors.) Administrative support and general office work throughout building Provide support to Program Directors, staff & operations manager as needed Perform other duties as assigned Qualifications High School Education or equivalent required. One year of administrative support experience preferred. Must be computer literate, including knowledge of Microsoft Office and Internet Explorer, with the ability to learn new software applications. Knowledge of a second language such as Spanish, Portuguese, or Haitian Creole preferred but not required. What The Home Can Offer You In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including: Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days Health and Dental Insurance that is effective immediately upon hire Extensive training to new staff Tuition reimbursement of up to $2,400 per fiscal year 403(b) Retirement Plan with employer match Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance And more! Valuing Diversity We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.
The Cambridge/Somerville and Chelsea Community Service Agencies are looking to hire an Administrative Coordinator to work at our Somerville and Chelsea offices. They will be responsible for administrative support and general office work for the program. When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids. For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future. The Community Service Agencies (CSAs) serve youth with Serious Emotional Disturbance (SED) and is part of the Massachusetts Children's Behavioral Health Initiative (CBHI). Our primary goal is to help families strengthen their skills and knowledge to move towards their envisioned future. About the Role Provides administrative support to assigned staff and functions. Support and assist with routine and special projects for the Somerville and Chelsea offices. Responsible for administrative support and general office work for the program with additional administrative responsibilities related to front reception. How You'll Be Making a Difference Entering family intakes into the electronic health care system. Completing weekly productivity reports and monthly data reports. Management of Family Roster/spreadsheet. Completion of satisfaction surveys with families, scheduling family appointments, and group activities. Volunteer/intern onboarding and coordination in collaboration with the Program Director. Perform special project duties and/or other tasks as assigned. Managing reception desk (Check-in for appointments, insurance verification, greeting visitors.) Administrative support and general office work throughout building Provide support to Program Directors, staff & operations manager as needed Perform other duties as assigned Qualifications High School Education or equivalent required. One year of administrative support experience preferred. Must be computer literate, including knowledge of Microsoft Office and Internet Explorer, with the ability to learn new software applications. Knowledge of a second language such as Spanish, Portuguese, or Haitian Creole preferred but not required. What The Home Can Offer You In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including: Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days Health and Dental Insurance that is effective immediately upon hire Extensive training to new staff Tuition reimbursement of up to $2,400 per fiscal year 403(b) Retirement Plan with employer match Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance And more! Valuing Diversity We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.