UCLA Health
Patient Authorization Representative
UCLA Health, Los Angeles, California, United States, 90001
Patient Authorization Representative
As a Patient Authorization Representative, you will be responsible for: Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers Verifying insurance and entering insurance benefits information into the CareConnect system prior to appointments Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization Informing patients of their financial responsibility Answering a busy phone system Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives We're seeking a flexible, customer-focused, detail-oriented individual with: Experience with pharmaceutical/medical insurance verification and authorization Excellent communication, interpersonal, organizational, prioritizing, and analytical skills Working knowledge of third-party payor verification terminology Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs Computer proficiency with Word, Excel, and CareConnect system Experience with medical office procedures, including scheduling appointments
As a Patient Authorization Representative, you will be responsible for: Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers Verifying insurance and entering insurance benefits information into the CareConnect system prior to appointments Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization Informing patients of their financial responsibility Answering a busy phone system Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives We're seeking a flexible, customer-focused, detail-oriented individual with: Experience with pharmaceutical/medical insurance verification and authorization Excellent communication, interpersonal, organizational, prioritizing, and analytical skills Working knowledge of third-party payor verification terminology Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs Computer proficiency with Word, Excel, and CareConnect system Experience with medical office procedures, including scheduling appointments