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MSPbots

Senior Asset Product Manager

MSPbots, Chicago, Illinois, United States

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Job Description

Job Description Salary: MSPbots is on a mission to automate the future of MSP operations. We're looking for aSenior Asset Product Managerto own the full lifecycle of our client-facing assetsdashboards, widgets, bots, reports, and appsthat drive real, measurable value for our users.

In this strategic and hands-on role, youll lead cross-functional initiatives that shape how our clients interact with data and automation, directly influencing outcomes like retention, ROI, and customer satisfaction.

Work Setup: Remote Schedule: Semi-Flexible, MondayFriday from 8AM to 5PM Central Time Location: US-based only

What Youll Do Asset Strategy & Execution Define and lead the roadmap for new and existing assets Align asset development with company vision and client needs Present updates, results, and plans to internal stakeholders and client-facing teams

User Research & Product Design Conduct interviews and surveys, then analyze data to uncover real user needs Translate insights into requirements and user stories Collaborate with analysts and engineers to prototype and iterate rapidly Advocate for the client at every stage of development

Lifecycle Ownership & Optimization Manage assets from ideation through launch and iteration Ensure high standards of performance, usability, and documentation Track KPIs (usage, adoption, client feedback) and use data to drive improvements

Go-to-Market & Enablement Work with marketing and CS teams to develop onboarding guides, demos, and training content Support launch communications, user education, and internal rollout

What Were Looking For 5+ years in product management, ideally with SaaS, analytics, or MSP-related products Skilled in user research and translating needs into high-impact assets Strong communicator and

presentercomfortable

with executive and client-facing discussions Experience working in Agile product teams Analytical mindset with a bias for action and continuous improvement Familiarity with tools like Jira, UserPilot, BI/analytics platforms Bachelors degree in Business, Computer Science, or related field

Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines

Ready to Build Game-Changing Products for MSPs? If youre a product leader who thrives on solving real-world problems through smart, user-first assets, we want to meet you. Apply now at mspbots.ai

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