Hilton Garden Inn Statesville
Job Description
Job Description Position Summary The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.
Primary Responsibilities Load carts with all necessary supplies
Turns off all electricity (heating or cooling set to fan or cool setting )
Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints
Make beds properly
Vacuums & sweeps carpets & floors
Mop floors
Dust, brush, polish, & vacuum furniture
Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
Inspect rooms for safety hazards & for the operating conditions of equipment
Check for damaged linens
Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
Maintain cleanliness of storage rooms & stocks cart
Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
Record room status on work assignment sheets
Other duties as assigned
Education/Experience High school diploma or GED preferred Previous hotel housekeeping experience preferred Attention to detail Previous customer service experience preferred
Physical Requirements
Walking and standing for long periods of time (approximately 5 - 6 hour shifts) Pushing a vacuum cleaner Bending, Stooping, Kneeling Lift mattresses and arrange furniture Loading and unloading supply cart
#hc193398
Job Description Position Summary The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness.
Primary Responsibilities Load carts with all necessary supplies
Turns off all electricity (heating or cooling set to fan or cool setting )
Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately
Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints
Make beds properly
Vacuums & sweeps carpets & floors
Mop floors
Dust, brush, polish, & vacuum furniture
Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
Inspect rooms for safety hazards & for the operating conditions of equipment
Check for damaged linens
Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
Maintain cleanliness of storage rooms & stocks cart
Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
Record room status on work assignment sheets
Other duties as assigned
Education/Experience High school diploma or GED preferred Previous hotel housekeeping experience preferred Attention to detail Previous customer service experience preferred
Physical Requirements
Walking and standing for long periods of time (approximately 5 - 6 hour shifts) Pushing a vacuum cleaner Bending, Stooping, Kneeling Lift mattresses and arrange furniture Loading and unloading supply cart
#hc193398