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Heunets

Bluffton, SC - IT Support Technician II

Heunets, Bluffton, South Carolina, United States

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Job Description

Job Description

NIKE QUARTERLY HEALTH CHECK PROJECT Technician is required to work on the following retail specific devices: Cash Register

display/drawer/keyboard Debit pin pad Barcode Hand Scanner Integrated Payment Terminal Scanners POS controller Coin dispenser Price verifiers Thermal Printers (Zebra/Epson) iOS Devices and Peripherals Additional types of Support to be provided onsite: Smart Hands: Rack & Stack Cable Management Routers Firewalls Upgrades & Replacements VMWare WAP SD-WAN AVDE RFID Device Health Checks: Regular Maintenance of Equipment Cleaning of devices Inventory AVDE Pending Incidents & Tasks AVDE : Smart Hands Support Routine Maintenance Basic Troubleshooting LCD/Plasma Monitors In Store Display repairs Audio/Music on Hold POS System Support : Troubleshooting Point of Sale devices (registers, scanners, receipt printers, cash drawers, etc.) Peripheral Setup : Barcode scanners, label printers, signature pads, etc. Store Opening/Closing IT Tasks : Ensuring systems are up at opening, and properly shut down or backed up at closing. Kiosk / Self-Checkout Maintenance : Rebooting, replacing parts, or reporting faults. Inventory Devices : Support for handheld scanners, tablets used for stock checks. Wi-Fi Issues : First-level diagnosis if store devices can't connect to the wireless network. Local Printer Support : Ensuring printers for receipts, reports, or labels function correctly.