Paycor Hospitality LLC
Housekeeper-Fairfield Inn/Towneplace Suites
Paycor Hospitality LLC, Schaumburg, Illinois, United States, 60173
Job Description
Job Description
We are seeking a dedicated Housekeeper to uphold the highest cleanliness standards for all guest rooms and common areas in our hotel. The ideal candidate will be detail-oriented, customer-focused, and committed to providing a welcoming environment for our guests. Primary Duties and Responsibilities: Room Maintenance Change and replace all bed linens and towels to ensure guest comfort. Sanitize and clean all restrooms to maintain hygiene standards. Dust and wipe down all room surfaces, including windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum and mop all floors, ensuring cleanliness and safety. Restock all room amenities and supplies to meet guest needs. Ensure all rooms are set up according to company standards prior to guest arrival. Workstation Management Maintain a clean and organized personal workstation, properly stocked with sheets, towels, and amenities. Complete daily housekeeping reports accurately and efficiently. Guest Relations Offer assistance to guests whenever possible, promoting a positive hotel experience. Respond to and follow up on all guest requests to ensure satisfaction with hotel services and accommodations. Resolve escalated customer relations issues professionally. Answer inquiries related to hotel policies and services, providing clear and helpful information. Safety and Security: Ensure systems and procedures are in place and adhered to for guest safety and security. Report any maintenance, security, or safety issues to the appropriate staff promptly. Inform the Executive Housekeeper or Front Desk staff when rooms are ready for new guests. Skills and Qualifications Previous housekeeping experience is highly preferred. Ability to work efficiently under time constraints while maintaining attention to detail. Superior customer service skills with a focus on guest satisfaction. Familiarity with cleaning chemicals and safe handling practices. Must be able to lift, push, and pull 25-50 pounds frequently. Flexibility to work various shifts, including day and morning shifts. Join Our Team: If you are passionate about cleanliness and providing exceptional service, we encourage you to apply for the Housekeeper position. Be part of a dynamic team dedicated to creating a memorable experience for our guests! Job Type: Full-time Pay: $16.00 per hour Expected hours: 25 - 40 per week Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift Morning shift Ability to Relocate:
Schaumburg, IL 60173: Relocate before starting work (Required) Work Location: In person
If offered, employment is contingent on cleared Background check.
Job Description
We are seeking a dedicated Housekeeper to uphold the highest cleanliness standards for all guest rooms and common areas in our hotel. The ideal candidate will be detail-oriented, customer-focused, and committed to providing a welcoming environment for our guests. Primary Duties and Responsibilities: Room Maintenance Change and replace all bed linens and towels to ensure guest comfort. Sanitize and clean all restrooms to maintain hygiene standards. Dust and wipe down all room surfaces, including windows, pictures, mirrors, electronics, appliances, and furniture. Vacuum and mop all floors, ensuring cleanliness and safety. Restock all room amenities and supplies to meet guest needs. Ensure all rooms are set up according to company standards prior to guest arrival. Workstation Management Maintain a clean and organized personal workstation, properly stocked with sheets, towels, and amenities. Complete daily housekeeping reports accurately and efficiently. Guest Relations Offer assistance to guests whenever possible, promoting a positive hotel experience. Respond to and follow up on all guest requests to ensure satisfaction with hotel services and accommodations. Resolve escalated customer relations issues professionally. Answer inquiries related to hotel policies and services, providing clear and helpful information. Safety and Security: Ensure systems and procedures are in place and adhered to for guest safety and security. Report any maintenance, security, or safety issues to the appropriate staff promptly. Inform the Executive Housekeeper or Front Desk staff when rooms are ready for new guests. Skills and Qualifications Previous housekeeping experience is highly preferred. Ability to work efficiently under time constraints while maintaining attention to detail. Superior customer service skills with a focus on guest satisfaction. Familiarity with cleaning chemicals and safe handling practices. Must be able to lift, push, and pull 25-50 pounds frequently. Flexibility to work various shifts, including day and morning shifts. Join Our Team: If you are passionate about cleanliness and providing exceptional service, we encourage you to apply for the Housekeeper position. Be part of a dynamic team dedicated to creating a memorable experience for our guests! Job Type: Full-time Pay: $16.00 per hour Expected hours: 25 - 40 per week Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Shift:
8 hour shift Day shift Morning shift Ability to Relocate:
Schaumburg, IL 60173: Relocate before starting work (Required) Work Location: In person
If offered, employment is contingent on cleared Background check.