Teledyne
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.?
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Teledyne LeCroy, Inc. designs, manufactures, and markets state-of-the-art test and measurement equipment. Originally founded as LeCroy Corporation in 1964, the company was acquired by Teledyne Technologies (NYSE: TDY) in 2012 and now operates as a wholly-owned subsidiary. Teledyne LeCroy currently employs over 500 professionals with sales and service locations across the world.
Our office in Elgin, IL is looking for a person for the role of
Customer Service Administrative Support
who is a self-motivated and detail-oriented individual. This role ensures the proper booking of orders, along with ensuring legal compliance is followed in the areas of export administration, and control within government rules and regulations, including appropriate licensing for shipments for sales orders worldwide.
Essential Duties and Responsibilities
This person will work with both internal and external customers on the following tasks:
Responsibilities include:
Entering orders into an ERP booking system
Proofs all orders for accuracy & release by the end of each business day
Print & e-mails sales order acknowledgments to customers and the appropriate sales engineer
Resolving order discrepancies
Prepares formal quotations & or proposals as requested by sales engineers & customers
Engaging in heavy customer contact via email
Ensures all proper paperwork is filed in each order folder
Maintain excellent customer service
Periodically update required spreadsheets.
Checks multiple customer portals along with the customer support box for new purchase orders throughout the day
Pulling shipping labels from portals
Answers inbound calls on published sales phone line and assist or route customers to the appropriate salesman
Communicate and interface with other departments to expedite shipments and resolve customer issues.
Resolves customer complaints and/or issues in a proactive and timely manner, raising critical issues to management when necessary
Review export documentation for accuracy and compliance
Create Commercial Invoices and Packing lists if needed
Export compliance screening, review and revise local export compliance SOP's
Assist in product classification for export compliance (ECCN, Schedule B and HTS Codes)
Assisting in filing out Certs and Reps, Bids, and setting up procurement sites
Working with Management on high value hold releases
Salary Range:
$47,000.00-$62,700.000
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ?
You may not realize it, but Teledyne enables many of the products and services you use every day
.
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.?
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Teledyne LeCroy, Inc. designs, manufactures, and markets state-of-the-art test and measurement equipment. Originally founded as LeCroy Corporation in 1964, the company was acquired by Teledyne Technologies (NYSE: TDY) in 2012 and now operates as a wholly-owned subsidiary. Teledyne LeCroy currently employs over 500 professionals with sales and service locations across the world.
Our office in Elgin, IL is looking for a person for the role of
Customer Service Administrative Support
who is a self-motivated and detail-oriented individual. This role ensures the proper booking of orders, along with ensuring legal compliance is followed in the areas of export administration, and control within government rules and regulations, including appropriate licensing for shipments for sales orders worldwide.
Essential Duties and Responsibilities
This person will work with both internal and external customers on the following tasks:
Responsibilities include:
Entering orders into an ERP booking system
Proofs all orders for accuracy & release by the end of each business day
Print & e-mails sales order acknowledgments to customers and the appropriate sales engineer
Resolving order discrepancies
Prepares formal quotations & or proposals as requested by sales engineers & customers
Engaging in heavy customer contact via email
Ensures all proper paperwork is filed in each order folder
Maintain excellent customer service
Periodically update required spreadsheets.
Checks multiple customer portals along with the customer support box for new purchase orders throughout the day
Pulling shipping labels from portals
Answers inbound calls on published sales phone line and assist or route customers to the appropriate salesman
Communicate and interface with other departments to expedite shipments and resolve customer issues.
Resolves customer complaints and/or issues in a proactive and timely manner, raising critical issues to management when necessary
Review export documentation for accuracy and compliance
Create Commercial Invoices and Packing lists if needed
Export compliance screening, review and revise local export compliance SOP's
Assist in product classification for export compliance (ECCN, Schedule B and HTS Codes)
Assisting in filing out Certs and Reps, Bids, and setting up procurement sites
Working with Management on high value hold releases
Salary Range:
$47,000.00-$62,700.000
Pay Transparency
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ?
You may not realize it, but Teledyne enables many of the products and services you use every day
.
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.