Intuit
Senior Strategy and Operations Manager, Service Partnership - Intuit Mailchimp
Intuit, San Jose, California, United States, 95123
Senior Strategy and Operations Manager, Service Partnership - Intuit MailchimpSenior Strategy and Operations Manager, Service Partnership - Intuit Mailchimp 1 day ago Be among the first 25 applicants
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Overview
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape our partner strategy, define the operational framework for how we work with partners, and drive the execution of key initiatives that accelerate growth. This role requires a blend of strategic planning, analytical rigor, cross-functional leadership, and operational excellence. You will also partner closely with leaders across Sales, Partner Development Manager, Marketing, Product, and Finance to build a world-class service partner ecosystem. Overview
As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape our partner strategy, define the operational framework for how we work with partners, and drive the execution of key initiatives that accelerate growth. This role requires a blend of strategic planning, analytical rigor, cross-functional leadership, and operational excellence. You will also partner closely with leaders across Sales, Partner Development Manager, Marketing, Product, and Finance to build a world-class service partner ecosystem.
What you'll bring
7+ years of experience in a strategic or operational role, such as business operations, sales strategy, GTM strategy, or management consulting. Direct experience working with or managing channel/service partnerships in a B2B SaaS or technology environment is strongly preferred. Proven success in designing, launching, and measuring the impact of strategic programs and GTM initiatives. Strong analytical and problem-solving skills, with the ability to translate complex data into clear insights and data-backed recommendations. Proficiency with Salesforce is required; experience with BI tools (e.g., Tableau, Looker) is a plus. Exceptional project management and organizational skills, with a demonstrated ability to manage multiple complex projects from conception to completion. Excellent communication, presentation, and interpersonal skills, with the ability to influence and build consensus among stakeholders at all levels, including senior executives. An outcome-driven mindset with a bias for action, capable of seamlessly moving between high-level strategy and tactical execution. Bachelor's degree in Business, Finance, Economics, or a related field. An MBA is a plus. Or equivalent work experience.
How you will lead
Partner Strategy & Planning:
Lead the annual and quarterly strategic planning process for the Service Partnerships team, ensuring alignment with overall company objectives. Develop and refine our Ideal Partner Profile (IPP) and partner segmentation model to focus our resources on the highest-impact relationships. Analyze market trends, competitive landscapes, and internal data to identify new opportunities for partner growth and program expansion.
Go-to-Market (GTM) Program Development:
Design, launch, and manage scalable GTM programs and plays tailored for our service partners (e.g., co-selling initiatives, referral programs, industry-specific solutions). Collaborate with Partner Marketing and Sales Enablement to create playbooks, assets, and training materials that empower partners to succeed. Ensure seamless execution of GTM initiatives by establishing clear processes and communication channels with the sales and partner management teams.
Operational Excellence & Process Optimization:
Establish and run the operating rhythm for the partnerships organization, including pipeline reviews, performance dashboards, and quarterly business reviews (QBRs). Identify bottlenecks and inefficiencies in our partner processes (e.g., onboarding, deal registration, payments) and lead initiatives to streamline and automate them. Act as the primary business owner for our partnership technology stack (e.g., PRM, CRM), ensuring it supports the needs of the business.
Performance Measurement & Analytics:
Define and manage the key performance indicators (KPIs) for the service partner program, including partner-sourced revenue, new customer acquisition, and partner satisfaction. Develop and maintain dashboards and reports to track performance, providing actionable insights and strategic recommendations to leadership. Conduct deep-dive analyses to measure the ROI of partner programs and inform future investments.
Cross-Functional Leadership:
Serve as a key strategic advisor to the Head of Partnerships and other senior leaders. Build strong, collaborative relationships with stakeholders in Sales, Marketing, Finance, Legal, and Product to ensure alignment and drive initiatives forward. Act as a senior escalation point for complex deal structures and commercial negotiations involving partners.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $164,000-221,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at Intuit by 2x Get notified about new Senior Operations Manager jobs in
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Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape our partner strategy, define the operational framework for how we work with partners, and drive the execution of key initiatives that accelerate growth. This role requires a blend of strategic planning, analytical rigor, cross-functional leadership, and operational excellence. You will also partner closely with leaders across Sales, Partner Development Manager, Marketing, Product, and Finance to build a world-class service partner ecosystem. Overview
As the Senior Strategy and Operations Manager for Service Partnerships, you will be partnering with the Head of Strategic Partnerships to shape our partner strategy, define the operational framework for how we work with partners, and drive the execution of key initiatives that accelerate growth. This role requires a blend of strategic planning, analytical rigor, cross-functional leadership, and operational excellence. You will also partner closely with leaders across Sales, Partner Development Manager, Marketing, Product, and Finance to build a world-class service partner ecosystem.
What you'll bring
7+ years of experience in a strategic or operational role, such as business operations, sales strategy, GTM strategy, or management consulting. Direct experience working with or managing channel/service partnerships in a B2B SaaS or technology environment is strongly preferred. Proven success in designing, launching, and measuring the impact of strategic programs and GTM initiatives. Strong analytical and problem-solving skills, with the ability to translate complex data into clear insights and data-backed recommendations. Proficiency with Salesforce is required; experience with BI tools (e.g., Tableau, Looker) is a plus. Exceptional project management and organizational skills, with a demonstrated ability to manage multiple complex projects from conception to completion. Excellent communication, presentation, and interpersonal skills, with the ability to influence and build consensus among stakeholders at all levels, including senior executives. An outcome-driven mindset with a bias for action, capable of seamlessly moving between high-level strategy and tactical execution. Bachelor's degree in Business, Finance, Economics, or a related field. An MBA is a plus. Or equivalent work experience.
How you will lead
Partner Strategy & Planning:
Lead the annual and quarterly strategic planning process for the Service Partnerships team, ensuring alignment with overall company objectives. Develop and refine our Ideal Partner Profile (IPP) and partner segmentation model to focus our resources on the highest-impact relationships. Analyze market trends, competitive landscapes, and internal data to identify new opportunities for partner growth and program expansion.
Go-to-Market (GTM) Program Development:
Design, launch, and manage scalable GTM programs and plays tailored for our service partners (e.g., co-selling initiatives, referral programs, industry-specific solutions). Collaborate with Partner Marketing and Sales Enablement to create playbooks, assets, and training materials that empower partners to succeed. Ensure seamless execution of GTM initiatives by establishing clear processes and communication channels with the sales and partner management teams.
Operational Excellence & Process Optimization:
Establish and run the operating rhythm for the partnerships organization, including pipeline reviews, performance dashboards, and quarterly business reviews (QBRs). Identify bottlenecks and inefficiencies in our partner processes (e.g., onboarding, deal registration, payments) and lead initiatives to streamline and automate them. Act as the primary business owner for our partnership technology stack (e.g., PRM, CRM), ensuring it supports the needs of the business.
Performance Measurement & Analytics:
Define and manage the key performance indicators (KPIs) for the service partner program, including partner-sourced revenue, new customer acquisition, and partner satisfaction. Develop and maintain dashboards and reports to track performance, providing actionable insights and strategic recommendations to leadership. Conduct deep-dive analyses to measure the ROI of partner programs and inform future investments.
Cross-Functional Leadership:
Serve as a key strategic advisor to the Head of Partnerships and other senior leaders. Build strong, collaborative relationships with stakeholders in Sales, Marketing, Finance, Legal, and Product to ensure alignment and drive initiatives forward. Act as a senior escalation point for complex deal structures and commercial negotiations involving partners.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $164,000-221,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesSoftware Development Referrals increase your chances of interviewing at Intuit by 2x Get notified about new Senior Operations Manager jobs in
San Jose, CA . Senior Operations Manager, Fortress Operations Mountain View, CA $120,000.00-$150,000.00 1 month ago Senior Operations Manager, Central Operations Mountain View, CA $120,000.00-$150,000.00 1 month ago Sunnyvale, CA $117,000.00-$234,000.00 10 hours ago Sr. Operations Manager - Customer Success San Jose, CA $103,900.00-$209,100.00 1 week ago San Jose, CA $198,000.00-$268,000.00 1 day ago Sr. Operations Manager, Strategic Accounts Mountain View, CA $110,000.00-$140,000.00 2 days ago Mountain View, CA $120,000.00-$150,000.00 2 weeks ago Senior Operations Manager, Fortress Operations Mountain View, CA $120,000.00-$150,000.00 1 week ago Senior Business Operations Manager, Account Ops Mountain View, CA $120,000.00-$150,000.00 2 days ago San Jose, CA $180,000.00-$215,000.00 2 weeks ago Senior Operations Manager, Central Operations Mountain View, CA $120,000.00-$150,000.00 11 hours ago Manager, Sales Strategic Planning & Operations Mountain View, CA $90,000.00-$120,000.00 1 month ago Redwood City, CA $157,600.00-$236,400.00 1 week ago Senior Operations Manager, RCM Eligibility Mountain View, CA $120,000.00-$150,000.00 1 month ago San Jose, CA $111,500.00-$191,950.00 6 hours ago Senior Strategy & Operations Manager, Infrastructure Operations Mountain View, CA $120,000.00-$160,000.00 3 weeks ago Sr. Operations Manager, Strategic Accounts Mountain View, CA $110,000.00-$140,000.00 2 days ago Mountain View, CA $120,000.00-$150,000.00 2 weeks ago Strategic Operations Manager / Sr. Associate Milpitas, CA $163,040.00-$239,764.00 1 month ago San Francisco Bay Area $190,000.00-$230,000.00 2 weeks ago Senior Business Operations Manager, Account Ops Mountain View, CA $120,000.00-$150,000.00 2 days ago Senior Manager, Revenue Operations – Digital Health Mountain View, CA $165,000.00-$210,000.00 4 weeks ago Redwood City, CA $130,000.00-$160,000.00 1 month ago Senior Operations Manager, RCM Eligibility Mountain View, CA $120,000.00-$150,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr