Veeco
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Field Service Engineer
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Veeco 1 day ago Be among the first 25 applicants Join to apply for the
Field Service Engineer
role at
Veeco About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers .
Overview
Veeco is seeking an ambitious Field Service Engineer eager to learn Veeco’s technology and drive customer satisfaction through support. The successful candidate will be responsible for installation, calibration, preventative maintenance, and troubleshooting of Veeco's equipment. This role will be located at customer site in Boston, Massachusetts.
Responsibilities
Represent Company in dealings with a single customer to achieve high customer satisfaction with equipment and prepare reports to the customer in operational status project meetings and weekly activities. Perform activities during installation, upgrade, testing, warranty, and repair of equipment, following up all customer’s and Veeco’s protocols related to safety and security Isolate and resolve equipment and systems malfunctions and take corrective action Assist with the implementation of new processes, methods, and designs Develop relationships with the customer to ensure high customer satisfaction and retention Serve as contact for onsite activities, communications, and provide support in all matters related to the equipment, technical, and field aspects for the targeted site Report all tool actions/events and weekly activities in field service reports Adhere to safety and confidentiality policies Single point of contact for onsite activities, communications, support in all matters related to the equipment, technical, and field aspects for the important Veeco customer site. The training period is expected to last approximately six months and will require frequent travel approximately 70% to 80% of the time. This includes travel to various training locations, with periodic down weeks allocated for self-directed study.
Qualifications
U.S. Citizen, U.S. Person, or Immigration Status Requirements: This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR). As such, U.S. citizenship is required, as only U.S. citizens are authorized to have unescorted access under this program/contract. Bachelor’s degree in engineering or related technical area and a minimum of 5 years of experience is required. An equivalent combination of education and experience will be considered. Military training and experience are welcome.
Knowledge, Skills, And Abilities
Must possess a positive attitude and excellent communication skills with the ability to speak with clarity and interface effectively with customer, management, and peers Knowledge of electronics, mechanics, pneumatics, robotics, and computer controls System integration, test, and debug skills Experience with Semiconductor industry safety requirements and clean room environment Displays broad-based customer focus and commitment to resolve problems and make decisions based on the priority of the problem in relation to business needs Ability to build excellent customer relationships Attention to detail and accuracy Ability to work under pressure to meet support deadlines in a multi-tasking environment Proficiency in Microsoft Office – Word, Excel, Outlook, and PowerPoint
Salary And Benefits
The expected hourly pay range for this position is $36.84 — $46.66 per hour, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.
Other Benefits Include
Medical, Dental, and Vision Employee Stock Purchase Plan (ESPP) 401(k) with Company Match Holiday, Vacation, and Sick Time Flexible Spending Accounts (FSA) Commuter Benefits Life and Accident Insurance Disability Insurance Tuition Reimbursement Employee Assistance Program (EAP) Identity Theft Remediation Emergency Travel Assistance
Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Semiconductor Manufacturing, Nanotechnology Research, and Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Veeco by 2x Sign in to set job alerts for “Field Services Engineer” roles.
Field Service Engineer - Northeast/New England Region
Field Service Technician Fire Alarms/Life Safety Systems
Boston, MA $65,000.00-$85,000.00 2 weeks ago Boston, MA $70,000.00-$95,000.00 3 weeks ago Greater Boston $70,000.00-$90,000.00 2 weeks ago Field Service Technician II - Boston, MA
Woburn, MA $100,000.00-$105,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Field Service Engineer
role at
Veeco 1 day ago Be among the first 25 applicants Join to apply for the
Field Service Engineer
role at
Veeco About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us. About Veeco
You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
We’re looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers .
Overview
Veeco is seeking an ambitious Field Service Engineer eager to learn Veeco’s technology and drive customer satisfaction through support. The successful candidate will be responsible for installation, calibration, preventative maintenance, and troubleshooting of Veeco's equipment. This role will be located at customer site in Boston, Massachusetts.
Responsibilities
Represent Company in dealings with a single customer to achieve high customer satisfaction with equipment and prepare reports to the customer in operational status project meetings and weekly activities. Perform activities during installation, upgrade, testing, warranty, and repair of equipment, following up all customer’s and Veeco’s protocols related to safety and security Isolate and resolve equipment and systems malfunctions and take corrective action Assist with the implementation of new processes, methods, and designs Develop relationships with the customer to ensure high customer satisfaction and retention Serve as contact for onsite activities, communications, and provide support in all matters related to the equipment, technical, and field aspects for the targeted site Report all tool actions/events and weekly activities in field service reports Adhere to safety and confidentiality policies Single point of contact for onsite activities, communications, support in all matters related to the equipment, technical, and field aspects for the important Veeco customer site. The training period is expected to last approximately six months and will require frequent travel approximately 70% to 80% of the time. This includes travel to various training locations, with periodic down weeks allocated for self-directed study.
Qualifications
U.S. Citizen, U.S. Person, or Immigration Status Requirements: This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR). As such, U.S. citizenship is required, as only U.S. citizens are authorized to have unescorted access under this program/contract. Bachelor’s degree in engineering or related technical area and a minimum of 5 years of experience is required. An equivalent combination of education and experience will be considered. Military training and experience are welcome.
Knowledge, Skills, And Abilities
Must possess a positive attitude and excellent communication skills with the ability to speak with clarity and interface effectively with customer, management, and peers Knowledge of electronics, mechanics, pneumatics, robotics, and computer controls System integration, test, and debug skills Experience with Semiconductor industry safety requirements and clean room environment Displays broad-based customer focus and commitment to resolve problems and make decisions based on the priority of the problem in relation to business needs Ability to build excellent customer relationships Attention to detail and accuracy Ability to work under pressure to meet support deadlines in a multi-tasking environment Proficiency in Microsoft Office – Word, Excel, Outlook, and PowerPoint
Salary And Benefits
The expected hourly pay range for this position is $36.84 — $46.66 per hour, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.
Other Benefits Include
Medical, Dental, and Vision Employee Stock Purchase Plan (ESPP) 401(k) with Company Match Holiday, Vacation, and Sick Time Flexible Spending Accounts (FSA) Commuter Benefits Life and Accident Insurance Disability Insurance Tuition Reimbursement Employee Assistance Program (EAP) Identity Theft Remediation Emergency Travel Assistance
Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Semiconductor Manufacturing, Nanotechnology Research, and Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Veeco by 2x Sign in to set job alerts for “Field Services Engineer” roles.
Field Service Engineer - Northeast/New England Region
Field Service Technician Fire Alarms/Life Safety Systems
Boston, MA $65,000.00-$85,000.00 2 weeks ago Boston, MA $70,000.00-$95,000.00 3 weeks ago Greater Boston $70,000.00-$90,000.00 2 weeks ago Field Service Technician II - Boston, MA
Woburn, MA $100,000.00-$105,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr