Xometry Inc.
Senior Product Manager, Buyer Experience & Storefront Boston, MA
Xometry Inc., Boston, Massachusetts, us, 02298
Senior Product Manager, Buyer Experience & Storefront
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is looking for a driven and customer-focused Senior Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key buyer interactions. You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives. Responsibilities: Product Strategy & Roadmap:
Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints. Cross-Functional Collaboration:
Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution within your area. Data-Driven Decisions:
Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed. Customer Advocacy:
Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages. Feature Development & Optimization:
Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows. Communication:
Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain. Leverage Cutting-Edge Build Technology:
You will leverage advanced genAI tools across the development stack, from ideation to prototyping empowering you and your team to build and execute faster. Outcomes You Will Influence: As a
Senior Product Manager, Buyer Experience & Storefront , you will directly impact Xometry's growth by driving measurable improvements across key aspects of the buyer's journey and storefront. Success will be defined by: Growth & Category Adoption:
Contributing to the expansion of Xometry's marketplace by simplifying the adoption of new manufacturing processes and categories and increasing buyer engagement and repeat purchases. Buyer Acquisition & Engagement:
Optimizing landing page experiences and pre-purchase flows to enhance buyer acquisition and conversion rates. Purchase Flow Optimization:
Improving the core purchase flow to minimize buyer effort, leading to a measurable increase in conversion rates and enhanced speed of quoting and purchasing interactions. Strategic Integrations:
Supporting successful integrations with "neighborhood products" (e.g., CAD software) by ensuring a seamless and intuitive quoting and buying experience. Qualifications: 5+ years of experience in product management with a proven track record of delivering successful digital products. Bachelor's degree in Business, Computer Science, or a related field. Strong understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement. Demonstrated ability to leverage data and analytics to inform decision-making and drive product performance. Experience working effectively across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative approach. Excellent verbal and written communication skills, capable of articulating complex concepts to diverse stakeholders. Strong strategic thinking and analytical skills, with the ability to contribute to product vision and deliver results that drive company growth and customer satisfaction. Proven ability to contribute to and drive change within a fast-paced, scaling organization, with comfort in ambiguity and adaptability. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Create a Job Alert Interested in building your career at Xometry? Get future opportunities sent straight to your email. Apply for this job
indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Start date year End date year LinkedIn Profile Are you legally authorized to work in the United States? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B, TN1 visa status) * Select... How soon would you be available to start? * Select... What are your desired base salary expectations? * Select... Were you referred by an internal Xometry employee? * Select... If you answered yes to the last question, please provide the employee's first and last name Are you willing to be in office 3 times a week? Select... U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? (select one) Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) Select... Are you a veteran or active member of the United States Armed Forces? (select one) Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Xometry’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is looking for a driven and customer-focused Senior Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key buyer interactions. You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives. Responsibilities: Product Strategy & Roadmap:
Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints. Cross-Functional Collaboration:
Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution within your area. Data-Driven Decisions:
Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed. Customer Advocacy:
Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages. Feature Development & Optimization:
Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows. Communication:
Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain. Leverage Cutting-Edge Build Technology:
You will leverage advanced genAI tools across the development stack, from ideation to prototyping empowering you and your team to build and execute faster. Outcomes You Will Influence: As a
Senior Product Manager, Buyer Experience & Storefront , you will directly impact Xometry's growth by driving measurable improvements across key aspects of the buyer's journey and storefront. Success will be defined by: Growth & Category Adoption:
Contributing to the expansion of Xometry's marketplace by simplifying the adoption of new manufacturing processes and categories and increasing buyer engagement and repeat purchases. Buyer Acquisition & Engagement:
Optimizing landing page experiences and pre-purchase flows to enhance buyer acquisition and conversion rates. Purchase Flow Optimization:
Improving the core purchase flow to minimize buyer effort, leading to a measurable increase in conversion rates and enhanced speed of quoting and purchasing interactions. Strategic Integrations:
Supporting successful integrations with "neighborhood products" (e.g., CAD software) by ensuring a seamless and intuitive quoting and buying experience. Qualifications: 5+ years of experience in product management with a proven track record of delivering successful digital products. Bachelor's degree in Business, Computer Science, or a related field. Strong understanding of digital marketplaces, particularly in B2B, e-commerce, or SaaS environments, with a focus on optimizing the buyer experience and enhancing user engagement. Demonstrated ability to leverage data and analytics to inform decision-making and drive product performance. Experience working effectively across functional areas, including engineering, design, data science, marketing, and customer success, with a collaborative approach. Excellent verbal and written communication skills, capable of articulating complex concepts to diverse stakeholders. Strong strategic thinking and analytical skills, with the ability to contribute to product vision and deliver results that drive company growth and customer satisfaction. Proven ability to contribute to and drive change within a fast-paced, scaling organization, with comfort in ambiguity and adaptability. #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Create a Job Alert Interested in building your career at Xometry? Get future opportunities sent straight to your email. Apply for this job
indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Start date year End date year LinkedIn Profile Are you legally authorized to work in the United States? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B, TN1 visa status) * Select... How soon would you be available to start? * Select... What are your desired base salary expectations? * Select... Were you referred by an internal Xometry employee? * Select... If you answered yes to the last question, please provide the employee's first and last name Are you willing to be in office 3 times a week? Select... U.S. Standard Demographic Questions
We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? (select one) Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (select one) Select... Are you a veteran or active member of the United States Armed Forces? (select one) Select... Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Xometry’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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