Noble House Hotels & Resorts
Director of Operations- 4 Diamond Hotel
Noble House Hotels & Resorts, Seattle, Washington, us, 98127
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WE ARE:
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury! A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences! Description
WE ARE:
The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury! A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences!
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun!
The role:
As the Hotel Director of Operations, you will be responsible for overseeing all aspects of the hotel's accommodation facilities, ensuring exceptional guest experiences and efficient operations within the rooms division. You will manage a diverse team including front desk staff, housekeeping, security, The Brim retail shop and guest services, working collaboratively with other departments to uphold the highest standards of hospitality and guest satisfaction.
The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.
A day in the life…
Strategic Planning: Develop and implement strategies to optimize room revenue, occupancy rates, and guest satisfaction levels. Monitor market trends and competitor activities to identify opportunities for growth and improvement. Team Leadership: Lead and motivate a team of rooms division managers and staff, providing guidance, training, and support to ensure high performance and adherence to hotel standards. Foster a positive work environment that encourages teamwork, creativity, and professional development. Manage compliance with collective bargaining contract. Guest Experience: Maintain a strong focus on delivering exceptional guest experiences by consistently exceeding expectations and resolving any issues or complaints in a timely and effective manner. Monitor and reply using guest feedback systems to continuously improve service quality and guest satisfaction. Operations Management: Oversee all aspects of rooms division operations and departments. Ensure efficient workflow, effective communication, and seamless coordination between departments to provide a smooth and enjoyable stay for guests. Financial Performance: Create, Update and monitor departmental budgets and expenses, identifying cost-saving opportunities and revenue-generating initiatives. Quality Assurance: Maintain high standards of cleanliness, comfort, and safety throughout the hotel's accommodation facilities. Conduct regular inspections and audits to ensure compliance with brand standards, local regulations, and industry best practices. Relationship Management: Build and maintain positive relationships with guests, suppliers, vendors, internal partner's and other stakeholders to enhance the hotel's reputation and promote repeat business. Collaborate with sales and marketing teams to drive room sales and promotional activities.
Salary:
$120k - $140k plus 30% Bonus Potential
We’ve got you covered…
Our team members are our most important asset and that’s reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support team members and their families, including:
Health Benefits Package--Medical/Dental/Vision 401K, with matching Paid Time Off --holidays/personal/vacation/sick Onsite Parking Complimentary dry cleaning for your work-related clothes Cell phone reimbursement Commuter Reimbursement Program – For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater. Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs On Demand Pay Education Assistance Program
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Requirements
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Demonstrated experience with increased levels of responsibility in rooms division management or similar role within the hospitality industry. Organized and has an attention to detail Strong leadership, communication, and interpersonal skills. Excellent organizational and problem-solving abilities. Proficiency in hotel management software and Microsoft Office suite. Knowledge of revenue management principles and distribution channels. Management experience in union environments Bi-lingual a plus
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.Seniority level
Seniority levelDirector Employment type
Employment typeContract Job function
Job functionManagement and Manufacturing IndustriesHospitality Referrals increase your chances of interviewing at Noble House Hotels & Resorts by 2x Sign in to set job alerts for “Director of Operations” roles. Seattle, WA $100,000.00-$110,000.00 1 month ago Seattle, WA $110,000.00-$165,000.00 1 week ago Regional Director Operations, PE-backed Veterinary Platform Bremerton, WA $71,000.00-$89,000.00 3 weeks ago Seattle, WA $165,000.00-$185,000.00 5 days ago Bellevue, WA $217,000.00-$301,000.00 1 week ago Bellevue, WA $100,000.00-$120,000.00 7 months ago Bothell, WA $186,000.00-$218,000.00 2 weeks ago Director, Strategy & Operations Excellence Seattle, WA $197,000.00-$275,500.00 1 week ago Regional Director of Operations- Washington Redmond, WA $20,000.00-$120,000.00 2 weeks ago Seattle, WA $120,000.00-$140,000.00 41 minutes ago Bellevue, WA $127,795.00-$204,474.00 1 week ago Seattle, WA $180,000.00-$200,000.00 1 week ago Deputy Director, People Global Operations Seattle, WA $208,600.00-$352,400.00 1 week ago Tukwila, WA $100,000.00-$110,000.00 1 day ago GUCCI Senior Operations Controller - The Shops at Seattle BravernRegional Strategy and Operations Lead – West Seattle, WA $145,600.00-$270,400.00 1 week ago Customer Success Executive Operations Director Seattle, WA $177,600.00-$257,600.00 2 weeks ago Director of Manufacturing Operations - Additive Seattle, WA $182,450.00-$255,429.30 1 week ago Associate Athletics Director - Internal Operations Tacoma, WA $86,756.00-$95,000.00 1 month ago Seattle, WA $130,000.00-$170,000.00 6 days ago director, Business Continuity, Resilience and Security Operations Center Seattle, WA $163,000.00-$271,800.00 1 week ago Redmond, WA $190,000.00-$210,000.00 3 days ago Seattle, WA $225,000.00-$295,000.00 6 days ago Seattle, WA $165,000.00-$315,000.00 1 week ago Director of Retail Operations, 2 Hour Learning (Remote) - $400,000/year USD Tacoma, WA $78,000.00-$115,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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If your skills, experience, and qualifications match those in this job overview, do not delay your application.
The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury! A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences! Description
WE ARE:
The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury! A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences!
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun!
The role:
As the Hotel Director of Operations, you will be responsible for overseeing all aspects of the hotel's accommodation facilities, ensuring exceptional guest experiences and efficient operations within the rooms division. You will manage a diverse team including front desk staff, housekeeping, security, The Brim retail shop and guest services, working collaboratively with other departments to uphold the highest standards of hospitality and guest satisfaction.
The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.
A day in the life…
Strategic Planning: Develop and implement strategies to optimize room revenue, occupancy rates, and guest satisfaction levels. Monitor market trends and competitor activities to identify opportunities for growth and improvement. Team Leadership: Lead and motivate a team of rooms division managers and staff, providing guidance, training, and support to ensure high performance and adherence to hotel standards. Foster a positive work environment that encourages teamwork, creativity, and professional development. Manage compliance with collective bargaining contract. Guest Experience: Maintain a strong focus on delivering exceptional guest experiences by consistently exceeding expectations and resolving any issues or complaints in a timely and effective manner. Monitor and reply using guest feedback systems to continuously improve service quality and guest satisfaction. Operations Management: Oversee all aspects of rooms division operations and departments. Ensure efficient workflow, effective communication, and seamless coordination between departments to provide a smooth and enjoyable stay for guests. Financial Performance: Create, Update and monitor departmental budgets and expenses, identifying cost-saving opportunities and revenue-generating initiatives. Quality Assurance: Maintain high standards of cleanliness, comfort, and safety throughout the hotel's accommodation facilities. Conduct regular inspections and audits to ensure compliance with brand standards, local regulations, and industry best practices. Relationship Management: Build and maintain positive relationships with guests, suppliers, vendors, internal partner's and other stakeholders to enhance the hotel's reputation and promote repeat business. Collaborate with sales and marketing teams to drive room sales and promotional activities.
Salary:
$120k - $140k plus 30% Bonus Potential
We’ve got you covered…
Our team members are our most important asset and that’s reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support team members and their families, including:
Health Benefits Package--Medical/Dental/Vision 401K, with matching Paid Time Off --holidays/personal/vacation/sick Onsite Parking Complimentary dry cleaning for your work-related clothes Cell phone reimbursement Commuter Reimbursement Program – For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater. Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide) Career growth opportunities and Recognition Programs On Demand Pay Education Assistance Program
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Requirements
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Demonstrated experience with increased levels of responsibility in rooms division management or similar role within the hospitality industry. Organized and has an attention to detail Strong leadership, communication, and interpersonal skills. Excellent organizational and problem-solving abilities. Proficiency in hotel management software and Microsoft Office suite. Knowledge of revenue management principles and distribution channels. Management experience in union environments Bi-lingual a plus
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.Seniority level
Seniority levelDirector Employment type
Employment typeContract Job function
Job functionManagement and Manufacturing IndustriesHospitality Referrals increase your chances of interviewing at Noble House Hotels & Resorts by 2x Sign in to set job alerts for “Director of Operations” roles. Seattle, WA $100,000.00-$110,000.00 1 month ago Seattle, WA $110,000.00-$165,000.00 1 week ago Regional Director Operations, PE-backed Veterinary Platform Bremerton, WA $71,000.00-$89,000.00 3 weeks ago Seattle, WA $165,000.00-$185,000.00 5 days ago Bellevue, WA $217,000.00-$301,000.00 1 week ago Bellevue, WA $100,000.00-$120,000.00 7 months ago Bothell, WA $186,000.00-$218,000.00 2 weeks ago Director, Strategy & Operations Excellence Seattle, WA $197,000.00-$275,500.00 1 week ago Regional Director of Operations- Washington Redmond, WA $20,000.00-$120,000.00 2 weeks ago Seattle, WA $120,000.00-$140,000.00 41 minutes ago Bellevue, WA $127,795.00-$204,474.00 1 week ago Seattle, WA $180,000.00-$200,000.00 1 week ago Deputy Director, People Global Operations Seattle, WA $208,600.00-$352,400.00 1 week ago Tukwila, WA $100,000.00-$110,000.00 1 day ago GUCCI Senior Operations Controller - The Shops at Seattle BravernRegional Strategy and Operations Lead – West Seattle, WA $145,600.00-$270,400.00 1 week ago Customer Success Executive Operations Director Seattle, WA $177,600.00-$257,600.00 2 weeks ago Director of Manufacturing Operations - Additive Seattle, WA $182,450.00-$255,429.30 1 week ago Associate Athletics Director - Internal Operations Tacoma, WA $86,756.00-$95,000.00 1 month ago Seattle, WA $130,000.00-$170,000.00 6 days ago director, Business Continuity, Resilience and Security Operations Center Seattle, WA $163,000.00-$271,800.00 1 week ago Redmond, WA $190,000.00-$210,000.00 3 days ago Seattle, WA $225,000.00-$295,000.00 6 days ago Seattle, WA $165,000.00-$315,000.00 1 week ago Director of Retail Operations, 2 Hour Learning (Remote) - $400,000/year USD Tacoma, WA $78,000.00-$115,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr