Paradies Lagardere
General Manager - Dining, DFW Airport
Paradies Lagardere, Dallas, Texas, United States, 75215
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POSITION TITLE:
General Manager – Chick-fil-A
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
EMPLOYMENT CLASSIFICATION:
Exempt
POSITION REPORTS TO:
Flagship Manager/Regional Vice President
DEPARTMENT:
Dining Division
Position Summary
At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division operates as a true restaurateur—passionate about connecting with each guest through exceptional hospitality, superior food quality, and memorable experiences.
As the
General Manager for our Chick-fil-A location , you serve as a brand ambassador, ensuring the highest level of operational excellence and guest satisfaction in alignment with both
Paradies Lagardère’s TRIFIC values
(Trust, Respect, Integrity, First-Class, Innovation, Commitment) and
the Chick-fil-A brand’s renowned standards of quality, service, and care .
Whether leading a flagship Chick-fil-A within the airport or managing daily operations, you are responsible for delivering first-class experiences for travelers, developing and inspiring your team, and protecting the integrity of both brands. Your leadership reflects an unwavering commitment to the Chick-fil-A mission to “Be America’s Best Quick-Service Restaurant” by providing genuine hospitality, maintaining immaculate facilities, and serving craveable food—fast and with a smile.
Duties And Responsibilities
The General Manager will fully embrace and uphold
the Chick-fil-A brand promise
in every aspect of operations, ensuring the restaurant is a place of remarkable experiences for both guests and team members.
People
Build a strong, high-performing team dedicated to Chick-fil-A’s principles of hospitality and service excellence. Inspire and mentor all team members to reach their full potential, fostering a culture of growth, accountability, and care. Recruit top talent using approved interview guides, prioritizing individuals who align with the Chick-fil-A culture and Paradies Lagardère values. Ensure completion of all brand-specific and compliance-based training within required timelines. Conduct regular performance evaluations, coaching sessions, and recognition initiatives that reflect Chick-fil-A’s culture of encouragement.
Operational Excellence
Lead by example in demonstrating Chick-fil-A’s “Second Mile Service”—going above and beyond to delight guests. Maintain an impeccable restaurant image that reflects Chick-fil-A’s cleanliness, food safety, and service standards. Ensure HACCP procedures and all food safety protocols are strictly followed. Actively engage with guests and team members, resolving concerns with urgency and professionalism. Monitor operational systems, staffing, and service flow to ensure efficiency during peak airport traffic.
Profitable Growth
Drive sales and profitability by applying Chick-fil-A’s operational systems and Paradies Lagardère’s financial performance standards. Monitor key performance metrics such as labor cost, food cost, and guest satisfaction scores, taking corrective action as needed. Maintain recipe accuracy, portion control, and inventory management to control costs without compromising Chick-fil-A quality.
Innovation
Seek opportunities to improve processes, guest engagement, and operational efficiency in ways that align with Chick-fil-A’s operational excellence framework. Adapt to changing business needs in the fast-paced airport environment, implementing solutions that benefit both brands.
Productivity
Operate with urgency, efficiency, and precision, balancing multiple priorities without sacrificing Chick-fil-A’s commitment to hospitality. Ensure compliance with all company policies, local/state/federal laws, and brand requirements.
Effective Communication
Serve as the primary liaison between Paradies Lagardère leadership, Chick-fil-A brand representatives, and your management team. Maintain transparent, respectful communication that reflects the values of both organizations. Encourage an open-door policy for team members, fostering a culture of trust and approachability.
Position Qualifications
5–7 years of restaurant leadership experience, preferably with Chick-fil-A or another high-volume quick-service brand. Current SERV Safe Food Manager’s Certification (or obtained within six months). Strong proficiency in Microsoft Office Suite, POS systems, inventory management, scheduling, and timekeeping software. Ability to work in a 7/365 airport environment, including nights, weekends, and holidays as required by business needs. Proven track record of building teams, driving sales, and maintaining brand integrity in a high-traffic setting. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesRetail and Restaurants Referrals increase your chances of interviewing at Paradies Lagardère by 2x Sign in to set job alerts for “General Manager” roles.General Manager - HOA - Irving (Las Colinas) Irving, TX $110,000.00-$120,000.00 1 week ago Dallas, TX $75,000.00-$100,000.00 4 months ago Dallas, TX $75,000.00-$110,000.00 2 months ago Dallas, TX $75,000.00-$100,000.00 4 months ago Plano, TX $69,120.00-$86,400.00 1 month ago Dallas, TX $75,000.00-$110,000.00 2 months ago Dallas, TX $75,000.00-$110,000.00 2 months ago Plano, TX $69,120.00-$86,400.00 1 month ago Irving, TX $75,000.00-$110,000.00 2 months ago General Manager in Training - Pennsylvania Region Plano, TX $69,120.00-$86,400.00 1 month ago Dallas, TX $100,000.00-$140,000.00 4 days ago Frisco, TX $55,000.00-$60,000.00 1 month ago Dallas, TX $100,000.00-$120,000.00 2 months ago General Manager - Courtyard by Marriott Midlothian, TX We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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General Manager – Chick-fil-A
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
EMPLOYMENT CLASSIFICATION:
Exempt
POSITION REPORTS TO:
Flagship Manager/Regional Vice President
DEPARTMENT:
Dining Division
Position Summary
At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division operates as a true restaurateur—passionate about connecting with each guest through exceptional hospitality, superior food quality, and memorable experiences.
As the
General Manager for our Chick-fil-A location , you serve as a brand ambassador, ensuring the highest level of operational excellence and guest satisfaction in alignment with both
Paradies Lagardère’s TRIFIC values
(Trust, Respect, Integrity, First-Class, Innovation, Commitment) and
the Chick-fil-A brand’s renowned standards of quality, service, and care .
Whether leading a flagship Chick-fil-A within the airport or managing daily operations, you are responsible for delivering first-class experiences for travelers, developing and inspiring your team, and protecting the integrity of both brands. Your leadership reflects an unwavering commitment to the Chick-fil-A mission to “Be America’s Best Quick-Service Restaurant” by providing genuine hospitality, maintaining immaculate facilities, and serving craveable food—fast and with a smile.
Duties And Responsibilities
The General Manager will fully embrace and uphold
the Chick-fil-A brand promise
in every aspect of operations, ensuring the restaurant is a place of remarkable experiences for both guests and team members.
People
Build a strong, high-performing team dedicated to Chick-fil-A’s principles of hospitality and service excellence. Inspire and mentor all team members to reach their full potential, fostering a culture of growth, accountability, and care. Recruit top talent using approved interview guides, prioritizing individuals who align with the Chick-fil-A culture and Paradies Lagardère values. Ensure completion of all brand-specific and compliance-based training within required timelines. Conduct regular performance evaluations, coaching sessions, and recognition initiatives that reflect Chick-fil-A’s culture of encouragement.
Operational Excellence
Lead by example in demonstrating Chick-fil-A’s “Second Mile Service”—going above and beyond to delight guests. Maintain an impeccable restaurant image that reflects Chick-fil-A’s cleanliness, food safety, and service standards. Ensure HACCP procedures and all food safety protocols are strictly followed. Actively engage with guests and team members, resolving concerns with urgency and professionalism. Monitor operational systems, staffing, and service flow to ensure efficiency during peak airport traffic.
Profitable Growth
Drive sales and profitability by applying Chick-fil-A’s operational systems and Paradies Lagardère’s financial performance standards. Monitor key performance metrics such as labor cost, food cost, and guest satisfaction scores, taking corrective action as needed. Maintain recipe accuracy, portion control, and inventory management to control costs without compromising Chick-fil-A quality.
Innovation
Seek opportunities to improve processes, guest engagement, and operational efficiency in ways that align with Chick-fil-A’s operational excellence framework. Adapt to changing business needs in the fast-paced airport environment, implementing solutions that benefit both brands.
Productivity
Operate with urgency, efficiency, and precision, balancing multiple priorities without sacrificing Chick-fil-A’s commitment to hospitality. Ensure compliance with all company policies, local/state/federal laws, and brand requirements.
Effective Communication
Serve as the primary liaison between Paradies Lagardère leadership, Chick-fil-A brand representatives, and your management team. Maintain transparent, respectful communication that reflects the values of both organizations. Encourage an open-door policy for team members, fostering a culture of trust and approachability.
Position Qualifications
5–7 years of restaurant leadership experience, preferably with Chick-fil-A or another high-volume quick-service brand. Current SERV Safe Food Manager’s Certification (or obtained within six months). Strong proficiency in Microsoft Office Suite, POS systems, inventory management, scheduling, and timekeeping software. Ability to work in a 7/365 airport environment, including nights, weekends, and holidays as required by business needs. Proven track record of building teams, driving sales, and maintaining brand integrity in a high-traffic setting. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesRetail and Restaurants Referrals increase your chances of interviewing at Paradies Lagardère by 2x Sign in to set job alerts for “General Manager” roles.General Manager - HOA - Irving (Las Colinas) Irving, TX $110,000.00-$120,000.00 1 week ago Dallas, TX $75,000.00-$100,000.00 4 months ago Dallas, TX $75,000.00-$110,000.00 2 months ago Dallas, TX $75,000.00-$100,000.00 4 months ago Plano, TX $69,120.00-$86,400.00 1 month ago Dallas, TX $75,000.00-$110,000.00 2 months ago Dallas, TX $75,000.00-$110,000.00 2 months ago Plano, TX $69,120.00-$86,400.00 1 month ago Irving, TX $75,000.00-$110,000.00 2 months ago General Manager in Training - Pennsylvania Region Plano, TX $69,120.00-$86,400.00 1 month ago Dallas, TX $100,000.00-$140,000.00 4 days ago Frisco, TX $55,000.00-$60,000.00 1 month ago Dallas, TX $100,000.00-$120,000.00 2 months ago General Manager - Courtyard by Marriott Midlothian, TX We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr