Essel
Start your career with Essel! We are looking for a Senior Desktop Support to support one of our clients in the Menlo Park or San Francisco area. Do you have what it takes to take the next step?
Job Description:
Update and maintain technology knowledgebase with customer-facing and internal troubleshooting documentation Perform remote and on-site troubleshooting through efficient troubleshooting methodology Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change Manage end-user technology projects, such as migrations, deployments, and introducing new technology solutions Minimum Requirements:
Proven experience as a
Senior Desktop Support/ IT Technician Interpersonal and customer-facing skills Troubleshooting complex technical problems Proven excellence in customer service Experience with VDI, Microsoft, Windows 10, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals
#J-18808-Ljbffr
Update and maintain technology knowledgebase with customer-facing and internal troubleshooting documentation Perform remote and on-site troubleshooting through efficient troubleshooting methodology Test and deploy hardware and software solutions as part of new deployments, break-fix issues, and move-add-change Manage end-user technology projects, such as migrations, deployments, and introducing new technology solutions Minimum Requirements:
Proven experience as a
Senior Desktop Support/ IT Technician Interpersonal and customer-facing skills Troubleshooting complex technical problems Proven excellence in customer service Experience with VDI, Microsoft, Windows 10, virtual desktops, imaging workstations, deploying, and troubleshooting break/fix hardware and peripherals
#J-18808-Ljbffr