WebstaurantStore Food Service Equipment and Supply Company
Infrastructure Engineer
WebstaurantStore Food Service Equipment and Supply Company, Lititz, Pennsylvania, United States
We are seeking a highly skilled and reliable Infrastructure Engineer to manage and maintain our physical IT infrastructure, including servers, storage systems, and data backup solutions. This role is crucial for ensuring the performance, reliability, and integrity of our on-premises hardware and for supporting the organization’s data protection and recovery strategies.
The ideal candidate will have hands-on experience with enterprise server and storage hardware, as well as expertise in implementing and maintaining backup and disaster recovery solutions. Responsibilities include installing and configuring physical servers, managing storage environments, monitoring system health, and performing regular data backups and restores. This position plays a key role in ensuring system uptime, safeguarding critical data, and supporting ongoing infrastructure improvements to meet organizational needs.
Remote Work Qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). Responsibilities
Assist in the daily management, maintenance, and optimization of physical server and storage infrastructure. Participate in infrastructure projects and initiatives under the direction of senior engineers, including planning, implementation, and testing. Troubleshoot and resolve hardware and system-level issues related to servers and storage devices in a timely manner. Support the operation, monitoring, and administration of data backup and recovery systems to ensure data integrity and availability. Perform regular system updates, patches, and routine maintenance to ensure infrastructure security and performance. Collaborate with cross-functional teams to support infrastructure requirements and ensure high availability and reliability of critical systems. Maintain accurate and up-to-date documentation of procedures, system configurations, and hardware inventories Physical Requirements
Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications
Experience
Minimum of 3 years of relevant experience in a system or infrastructure engineering role. Experience supporting on-premises/co-located data center environments with both physical and virtual infrastructure. Hands-on experience with enterprise server hardware, firmware/BIOS management, and hardware diagnostics. Disaster recovery planning, including failover testing and backup/recovery verification. Applied knowledge of monitoring performance metrics, conducting RCA, and using observability tools. Exposure to lifecycle management tasks such as provisioning, upgrades, and decommissioning. Project involvement in infrastructure rollouts, system migrations, and hardware refresh initiatives. Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Datacenter Management Physical server installation, racking, and cable management Power and cooling capacity planning Asset labeling, inventory tracking, and lifecycle documentation Environmental monitoring (temperature, humidity, airflow) Structured cabling standards (fiber, copper, patch panels) Equipment decommissioning and secure hardware disposal Physical access control and vendor coordination Hands-on use of remote management tools (e.g., iDRAC, iLO) for out-of-band access Maintenance of equipment racks, PDUs, and UPS systems Coordination of change windows and physical maintenance schedules Storage, Backup & Disaster Recovery SAN, NAS, & object storage systems including NetApp, Dell EMC, Dell ECS Backup products including Commvault, Veeam, Rubrik Storage replication and deduplication technologies Backup policy configuration and retention management Disaster recovery planning and testing Backup validation and offsite replication Dell PowerEdge server hardware RAID array configuration Hardware standardization and diagnostics Capacity planning and resource forecasting Data center operations and server racking WebstaurantStore provides equal employment opportunity without regard to race, color, sex, age, handicap, religion, national origin, marital status, sexual orientation, physical disability or veteran status. Reasonable accommodations will be made to qualified individuals who are covered under the Americans with Disabilities Act (ADA). This applies to all areas of employment, recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. We are fully committed to this concept and to obtaining the cooperation and understanding of this effort by all our employees.
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Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). Responsibilities
Assist in the daily management, maintenance, and optimization of physical server and storage infrastructure. Participate in infrastructure projects and initiatives under the direction of senior engineers, including planning, implementation, and testing. Troubleshoot and resolve hardware and system-level issues related to servers and storage devices in a timely manner. Support the operation, monitoring, and administration of data backup and recovery systems to ensure data integrity and availability. Perform regular system updates, patches, and routine maintenance to ensure infrastructure security and performance. Collaborate with cross-functional teams to support infrastructure requirements and ensure high availability and reliability of critical systems. Maintain accurate and up-to-date documentation of procedures, system configurations, and hardware inventories Physical Requirements
Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Qualifications
Experience
Minimum of 3 years of relevant experience in a system or infrastructure engineering role. Experience supporting on-premises/co-located data center environments with both physical and virtual infrastructure. Hands-on experience with enterprise server hardware, firmware/BIOS management, and hardware diagnostics. Disaster recovery planning, including failover testing and backup/recovery verification. Applied knowledge of monitoring performance metrics, conducting RCA, and using observability tools. Exposure to lifecycle management tasks such as provisioning, upgrades, and decommissioning. Project involvement in infrastructure rollouts, system migrations, and hardware refresh initiatives. Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Datacenter Management Physical server installation, racking, and cable management Power and cooling capacity planning Asset labeling, inventory tracking, and lifecycle documentation Environmental monitoring (temperature, humidity, airflow) Structured cabling standards (fiber, copper, patch panels) Equipment decommissioning and secure hardware disposal Physical access control and vendor coordination Hands-on use of remote management tools (e.g., iDRAC, iLO) for out-of-band access Maintenance of equipment racks, PDUs, and UPS systems Coordination of change windows and physical maintenance schedules Storage, Backup & Disaster Recovery SAN, NAS, & object storage systems including NetApp, Dell EMC, Dell ECS Backup products including Commvault, Veeam, Rubrik Storage replication and deduplication technologies Backup policy configuration and retention management Disaster recovery planning and testing Backup validation and offsite replication Dell PowerEdge server hardware RAID array configuration Hardware standardization and diagnostics Capacity planning and resource forecasting Data center operations and server racking WebstaurantStore provides equal employment opportunity without regard to race, color, sex, age, handicap, religion, national origin, marital status, sexual orientation, physical disability or veteran status. Reasonable accommodations will be made to qualified individuals who are covered under the Americans with Disabilities Act (ADA). This applies to all areas of employment, recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. We are fully committed to this concept and to obtaining the cooperation and understanding of this effort by all our employees.
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