DynPro Inc.
Job Title: SAP SD/OTC Business Analyst
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Location:
Santa Clara, CA (Hybrid 3 Days Onsite each week) Type:
Full Time/Contract Experience:
10+ Years in SAP SD/OTC Domain Focus:
Returns Management / Reverse Logistics / EDI Integrations
Job Summary: We are seeking a senior SAP SD / OTC Analyst with deep EDI integration expertise across Sales Orders, Shipping, and Billing. This role will be customer-facing, working closely with business teams to design and deliver solutions that integrate SAP ECC with front-end platforms like Service Cloud for RMA/complaints management. Responsibilities: Act as the primary liaison between business stakeholders and technical teams for OTC processes Configure SAP ECC Sales & Distribution modules (pricing, shipping, billing, partner determination, outputs) Lead EDI integration efforts for Sales Orders, Shipping, Billing and Return. Collaborate with Service Cloud teams for RMA process integration with SAP Analyze and document business process requirements and propose solutions Support UAT, training, and go-live activities Required Skills: 12+ years in SAP SD / OTC functional roles Strong ECC configuration experience Expertise in EDI mapping & integration for OTC flows RMA / Complaints Management experience Excellent communication and client-facing skills Nice to Have: S/4HANA exposure Service Cloud integration experience Knowledge of MM, WM, FI integration
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Location:
Santa Clara, CA (Hybrid 3 Days Onsite each week) Type:
Full Time/Contract Experience:
10+ Years in SAP SD/OTC Domain Focus:
Returns Management / Reverse Logistics / EDI Integrations
Job Summary: We are seeking a senior SAP SD / OTC Analyst with deep EDI integration expertise across Sales Orders, Shipping, and Billing. This role will be customer-facing, working closely with business teams to design and deliver solutions that integrate SAP ECC with front-end platforms like Service Cloud for RMA/complaints management. Responsibilities: Act as the primary liaison between business stakeholders and technical teams for OTC processes Configure SAP ECC Sales & Distribution modules (pricing, shipping, billing, partner determination, outputs) Lead EDI integration efforts for Sales Orders, Shipping, Billing and Return. Collaborate with Service Cloud teams for RMA process integration with SAP Analyze and document business process requirements and propose solutions Support UAT, training, and go-live activities Required Skills: 12+ years in SAP SD / OTC functional roles Strong ECC configuration experience Expertise in EDI mapping & integration for OTC flows RMA / Complaints Management experience Excellent communication and client-facing skills Nice to Have: S/4HANA exposure Service Cloud integration experience Knowledge of MM, WM, FI integration