DSHS ESA Community Services Office Administrator
Washington State Department of Social and Health Services, Bellingham
DSHS ESA Community Services Office Administrator
Join to apply for the DSHS ESA Community Services Office Administrator role at Washington State Department of Social and Health Services
DSHS ESA Community Services Office Administrator
1 day ago Be among the first 25 applicants
Join to apply for the DSHS ESA Community Services Office Administrator role at Washington State Department of Social and Health Services
Description
DSHS Community Service Office Administrator
The Economic Services Administration (ESA) , Community Services Division (CSD) is excited to be looking for a collaborative and skilled leader to join our team as a Community Service Office Administrator for the Bellingham Community Service Office.
Description
DSHS Community Service Office Administrator
The Economic Services Administration (ESA) , Community Services Division (CSD) is excited to be looking for a collaborative and skilled leader to join our team as a Community Service Office Administrator for the Bellingham Community Service Office.
Reporting directly to the Regional Administrator of Region 2, you will be responsible for the operations and delivery of Public Assistance Programs to serve individuals and families in need in employment programs including: WorkFirst; Temporary Assistance for Needy Families (TANF); Food Assistance; Aged, Blind and Disabled (ABD); Medical and Social Services. You will also be working collaboratively with peers in other offices, community stakeholders, community workgroups, and the Regional headquarters on special pilots and projects.
As the Community Services Office Administrator, you will work with a dynamic and diverse team covering a wide range of programs and services that support our mission. Together, you're responsible for maintaining strong customer-focus, continually improving and sustaining a work environment that supports trust, values diversity, encourages collaboration, encourages innovation and consistently exceeds expectations.
If you are a big-picture thinker who enjoys challenging work in a constantly changing environment, values relationship building and continuous learning, and are comfortable operating with high levels of responsibility on complex issues to support children, adults and families then you can help us make a difference.
Your Role Within Our Organization
- Evaluate facility needs and manage facility operations to ensure efficient, cost-effective and safe operations for staff, co-located partners, and clients.
- Manage delivery of public assistance programs and is accountable for program results and outcomes.
- Provide leadership and oversight of new initiatives and utilize continuous quality improvement analysis.
- Exercise fiscal management authority for budget development and expenditures including staffing or FTEs and direct client benefit expenditures.
- Represent the Department in collaboration and program integration with community-based organizations, government organizations (tribal, state, county, city), school districts, contractors and others to promote partnerships to maximize the efficient and effective use of limited resources.
- Actively participate on committees and workgroups which further the department's mission and goals.
- Plan, lead, prioritize, organize and direct the activities and performance of staff; be accountable for program results; utilize continuous quality improvement and performance methods to monitor, evaluate and improve performance results of all public assistance programs administered by the Community Services Division.
- Responsible for hiring, training and development of supervisors and line staff while supporting the state's goal for a diverse workforce.
- Manage labor relations and partnerships with union representatives.
- Train, coach, and mentor direct reports to engage and promote a diverse and culturally relevant staff, and create a culture of learning.
- Assure staff are evaluated, recognized or disciplined in accordance with federal and state laws, agency policies and the bargaining agreement.
- Knowledge of federal, state and department regulations governing Washington State public assistance services and operations.
- Knowledge of Community Services Division procedures, policies and field operations of an office.
- Knowledge and ability to enact change management principles as well as guide staff through constant agency changes.
- Ability to inspire and promote staff engagement.
- Knowledge of management principles, strategic planning, budget development, and fiscal accountability.
- Demonstrate effective verbal and written communication skills with a diverse audience including community partners, organizations, stakeholders and agency staff.
- Knowledge of the legislative and rulemaking process.
- Ability to assess, plan, and implement organizational effectiveness for short-term and long-term strategic goals.
- Ability to provide organizational leadership to support staff creativity, innovation, and process improvement.
- Ability to use independent judgment to analyze, prioritize and make critical decisions in a high-volume, results-oriented environment, where outcomes come under scrutiny by the public and legislature.
- Working knowledge of Union Management basic agreements, laws, rules and regulations governing public welfare, affirmative action, and equal opportunity.
- Knowledge of project management principles and practices, including experience developing and managing a project plan.
- Ability to facilitate and negotiate with multi-size groups to ensure positive outcomes.
Professionals with a Bachelor's Degree in social work, health or social science, public administration or a related field
And
Five years of managerial experience in the service delivery field, in either program or line management and/or equivalent years of work experience.
Equivalent Experience May Substitute Year-for-year For The Required Education.
Interested? Submit the following with your online application:
- A current resume no longer than 2 pages in length
- Three current professional references with contact information
- A cover letter no longer than 2 pages in length that clearly articulates how your education and experience has prepared you to be successful in this job. What do you believe is most important to the success of the departments mission?
The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agencys vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify is a registered trademark of the U.S. Department of Homeland Security
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Administrative-
Industries
Government Administration, Individual and Family Services, and Hospitals and Health Care
Referrals increase your chances of interviewing at Washington State Department of Social and Health Services by 2x
Get notified about new Office Administrator jobs in Bellingham, WA .
Aldergrove, British Columbia, Canada 2 weeks ago
Administrative Assistant - Institutional Effectiveness and Compliance
White Rock, British Columbia, Canada 4 weeks ago
Abbotsford, British Columbia, Canada CA$50,000.00-CA$56,000.00 2 weeks ago
Abbotsford, British Columbia, Canada 2 months ago
Administrative Assistant / Casual /South Point
South Surrey, British Columbia, Canada 1 month ago
Abbotsford, British Columbia, Canada 5 months ago
Surrey, British Columbia, Canada 1 month ago
Abbotsford, British Columbia, Canada 1 month ago
Abbotsford, British Columbia, Canada 1 month ago
Abbotsford, British Columbia, Canada CA$30.54-CA$30.54 5 days ago
Abbotsford, British Columbia, Canada 5 days ago
Administrative Assistant - International Department
Abbotsford, British Columbia, Canada 5 days ago
Office Administrative Operations Manager
Sedro-Woolley, WA $26.00-$27.00 8 hours ago
Medical Staff Coordinator - Part Time, Day Shift
Abbotsford, British Columbia, Canada 1 week ago
Abbotsford, British Columbia, Canada 2 weeks ago
Abbotsford, British Columbia, Canada 1 month ago
Abbotsford, British Columbia, Canada 6 days ago
Patient Navigator/ Medical Office Coordinator
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr