BTI
ServiceNow System Administrator - US Citizen
BTI, Washington, District of Columbia, us, 20022
Business Technology Integrators (BTI), A Service -Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking a Certified ServiceNow System Administrator in support of HUD OIG (Business Operations Support Services) in Washington DC.
About the Role:
HUD Office of Inspector General (OIG) is seeking a highly skilled
Certified ServiceNow System Administrator
to join our team. In this role, you will serve as the subject matter expert for the ServiceNow platform, providing end-to-end administration, configuration, implementation, and maintenance to support HUD OIG operations. You will leverage your IT expertise to integrate systems, support business processes, and ensure that our ServiceNow environment is optimized, secure, and aligned with organizational goals. What You’ll Do: Serve as the primary
ServiceNow expert , providing guidance and technical leadership for system configuration, integration, and maintenance.
Administer, configure, and optimize ServiceNow modules, including ITSM, ITOM, CMDB, and other related areas.
Translate
business requirements into technical solutions
using structured analysis and design methodologies.
Analyze, design, and integrate COTS and custom-developed software to meet operational needs.
Monitor system performance, troubleshoot issues, and provide timely resolutions.
Evaluate cost, risk, and technical impact of system changes, upgrades, and enhancements.
Collaborate with internal teams, stakeholders, and leadership to align system capabilities with business objectives.
Provide end-user training, documentation, and ongoing support.
Support HUD OIG IT governance, compliance, and security requirements.
Requirements: Current
ServiceNow Certified System Administrator
credential is required.
Proven experience in
IT systems analysis, design, and integration , including both commercial-off-the-shelf (COTS) and development software.
Strong understanding of
structured analysis and design methodologies .
Ability to
translate business needs into functional and technical solutions .
Demonstrated ability to assess
cost, risk, and performance factors
in IT projects.
Excellent
problem-solving, communication, and collaboration skills .
Experience in federal or government IT environments preferred.
Preferred Skills: Experience with
Agile, DevOps, or ITIL frameworks .
Knowledge of
cybersecurity standards and compliance
requirements.
Ability to create technical documentation, dashboards, and end-user training materials.
Why Join Us: Work in a
dynamic federal environment
supporting HUD OIG initiatives.
Engage with
cutting-edge IT systems and enterprise-level projects .
Opportunity to collaborate with
highly skilled professionals
across multiple disciplines.
Competitive compensation and benefits package.
Apply Today: If you are a
Certified ServiceNow System Administrator
with a passion for IT excellence and a proven track record in system integration and administration, we want to hear from you!
#J-18808-Ljbffr
Certified ServiceNow System Administrator
to join our team. In this role, you will serve as the subject matter expert for the ServiceNow platform, providing end-to-end administration, configuration, implementation, and maintenance to support HUD OIG operations. You will leverage your IT expertise to integrate systems, support business processes, and ensure that our ServiceNow environment is optimized, secure, and aligned with organizational goals. What You’ll Do: Serve as the primary
ServiceNow expert , providing guidance and technical leadership for system configuration, integration, and maintenance.
Administer, configure, and optimize ServiceNow modules, including ITSM, ITOM, CMDB, and other related areas.
Translate
business requirements into technical solutions
using structured analysis and design methodologies.
Analyze, design, and integrate COTS and custom-developed software to meet operational needs.
Monitor system performance, troubleshoot issues, and provide timely resolutions.
Evaluate cost, risk, and technical impact of system changes, upgrades, and enhancements.
Collaborate with internal teams, stakeholders, and leadership to align system capabilities with business objectives.
Provide end-user training, documentation, and ongoing support.
Support HUD OIG IT governance, compliance, and security requirements.
Requirements: Current
ServiceNow Certified System Administrator
credential is required.
Proven experience in
IT systems analysis, design, and integration , including both commercial-off-the-shelf (COTS) and development software.
Strong understanding of
structured analysis and design methodologies .
Ability to
translate business needs into functional and technical solutions .
Demonstrated ability to assess
cost, risk, and performance factors
in IT projects.
Excellent
problem-solving, communication, and collaboration skills .
Experience in federal or government IT environments preferred.
Preferred Skills: Experience with
Agile, DevOps, or ITIL frameworks .
Knowledge of
cybersecurity standards and compliance
requirements.
Ability to create technical documentation, dashboards, and end-user training materials.
Why Join Us: Work in a
dynamic federal environment
supporting HUD OIG initiatives.
Engage with
cutting-edge IT systems and enterprise-level projects .
Opportunity to collaborate with
highly skilled professionals
across multiple disciplines.
Competitive compensation and benefits package.
Apply Today: If you are a
Certified ServiceNow System Administrator
with a passion for IT excellence and a proven track record in system integration and administration, we want to hear from you!
#J-18808-Ljbffr