Division: Blue Water Development
Location: Ocean City, MD Corp
Workplace: On-Site
Employment type: Full time
Travel %: n/a
Salary range: $16.00 -$18.00 per hour
Commision eligible: 1% repeat business | 2% new sales
Benefits eligible:
Medical, Vision, Dental, 401K, Property discounts, Grow with Blue Water - Ride the Wave program.
Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey!
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to "Dive into Blue Water" and join our growing team!
INTRODUCTION TO ROLE
The Sales Coordinator provides support to the sales management team within the entire Blue Water portfolio. They will assist in sales proposals, keeping detailed records of sales initiatives and conversations and provide reliable and punctual communication with prospective guests and groups.
WHO WE ARE LOOKING FOR
Essential functions:
- Provide ongoing support for the Regional Director of Sales and Sales Team. This includes supporting sales and marketing initiatives through submitting marketing requests, making adjustments in property management and reservation systems and provide basic sales support.
- Provide assistance in the execution of sales proposals and contract management.
- Regularly participates in sales strategy meetings and internally works closely with marketing and revenue management to execute projects and objectives.
- Maintains communication records and traces for continued sales lead follow up.
- Supports the preparation and execution of sales events and tradeshows.
- Acts as a liaison for guests and customers providing a friendly and professional demeanor. Works closely with guests and group contacts in reservations and event management. Works internally and externally as a representative of the sales team maintaining a high degree of professionalism.
- Acts as point of contact for long term guests "seasonal" and non-transient guests within assigned portfolio
- Leads administrative efforts for sales team including contract and proposal system input, keeping close attention to details of group reservations. Maintains templates and processes for sales team documents and systems.
- Proficiently utilizes of sales systems including Property Management Systems, reservation booking tools, sales management tools.
- Supports operational budget process, reporting and metric evaluations, forecasting and other sales reporting ad hoc needs
- May include travel to assigned portfolio (10-25%); may require occasional weekend availability
- Performs other duties as assigned
- Provides regular and reliable attendance
- Embodies the Blue Water Way :
- PASSION: consistently striving to make today better than yesterday. Displays a drive and desire to exceed goals.
- INNOVATION: Creative problem solver, not afraid of a challenge
- ADAPTABLE: Ability to transition effectively, embrace change and tackle challenges head on. Fearless!
- ABSOLUTE INTEGRITY: Need we say more?
- QUALITY: Keen attention to detail and desire to get it right (the first time around)
- HAPPY: It's our attitude of choice, hopefully it is yours too
- Other Success Factors:
- Independent self starter
- Strong negotiator- a CLOSER.
- Competitive with a strong desire to win
- Strong Business Acumen
- Effectively communicates to a variety of audiences
- Exudes exceptional phone skills
- Fantastic customer service ethic and high expectations for quality
- Must be resourceful and work well under pressure
- Ability to manage multiple projects and work assignments
- Strong proficiency in computer technology/software (i.e. sales tracking software or CRM tools, and social media tools)
WHAT YOU BRING
- 3-5 Years of Sales, Reservations, Guest Service or other related roles within the hospitality industry
- Associates or Bachelors in Marketing, Business, Hospitality Management or another related field is preferred
- Experience with a CRM system preferred
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee also occasionally requires the ability to lift office products and supplies up to 20 pounds.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.