Touring Ticket Manager
Peachtree Entertainment
Location: Nashville, TN (Hybrid)
Employment Type: Full Time
Salary Range: $60k - $70k DOE
Travel: 20-25%
Based in Nashville, TN, Peachtree Entertainment is a prominent national concert promoter focused on the development and execution of large-scale touring projects, indoor rodeo concepts, and outdoor festivals. With artists and properties such as Alan Jackson, Rock the Country, Gavin Adcock, Rock the South, Bulls Bands and Barrels, and many more, Peachtree stands poised to maintain its significant impact on the landscape of country music at a global level.
We are seeking a highly motivated and skilled Touring Ticket Manager to join our growing team. The ideal candidate will be responsible for managing event builds and serve as the primary liaison with third-party venue box offices across our touring portfolio. This role supports a wide variety of venue types including clubs, amphitheaters, colleges, and arenas. The Touring Ticket Manager will also travel to support select shows as the on-site box office manager, ensuring a smooth ticketing experience from presale to settlement.
Ticket Builds & Event Management
- Build and maintain accurate ticketing builds in partnership with ticketing platforms for Peachtree-controlled venues
- Coordinate with internal stakeholders on event details, ticket types, scaling, and holds
- Review and approve final event manifests and allocations
Third-Party Venue Liaison
- Act as the primary contact between Peachtree and third-party venue box offices
- Communicate event details, on-sale schedules, comp requests, and tracking needs to venues
- Troubleshoot ticketing-related issues in collaboration with venue contacts and tour teams
- Ensure timely and accurate ticketing reporting and settlements
On-Site Event Support
- Travel to approximately 30 events per year to serve as on-site box office manager
- Manage ticketing operations including will call, guest lists, and any day-of-show changes
- Assist in coordinating credentialing and VIP entry when applicable
- 2+ years experience in ticketing or live event operations, ideally in a touring or multi-venue context
- Strong understanding of ticketing platforms (Ticketmaster, AXS, Etix, See Tickets, etc.)
- Experience and comfortability with Ticketmaster Host
- Excellent communication skills, both written and verbal, with the ability to build relationships across internal and external teams
- Strong attention to detail and organizational skills
- Ability to travel up to 30 times per year, including nights and weekends
- Previous experience working in a box office or tour management environment
- Proficiency with Microsoft Excel or Google Sheets for reporting and tracking
- Experience with settlements, financial reconciliations, or tour accounting a plus
- Knowledge of guest services, fan support, or VIP programs
- Competitive Base Salary and Commission Payout Structure
- 100% company paid family Health, Dental, Vision and Life Insurance.
- Additional voluntary benefit options include: life insurance (employee and dependents), short-term disability, and long-term disability.
- Generous paid time off including paid holidays, sick time and personal days.
- Opportunity to participate in 401(k) programs with company match.
- Company to pay for or reimburse for all travel and other related expenses for approved company business.
- Company to pay for equipment needed in order to conduct daily business on behalf of the organization.
- Opportunities to grow and develop in a fun, dynamic environment.
If this description aligns with your experience and passion, apply online through our LinkedIn.
This job description is intended to outline the general nature and level of work performed by employees in this role. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Peachtree Entertainment aims to recruit the most qualified candidates efficiently, utilizing various recruitment methods, including internal promotions, employee referrals, external advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firm.