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PPAI - Promotional Products Association International

Registration Coordinator -Temporary

PPAI - Promotional Products Association International, Irving

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Registration Coordinator-Temporary

Location: Irving, TX

Reports to: Registration and Housing Manager, Events & Expositions

Job Summary:

The Registration Coordinator is an integral part of the Events & Expositions Team as they assist the Registration & Housing Manager’s operation execution for The PPAI Expo, and other PPAI events as assigned. This position is a full-time temporary position from September-February.

Travel Requirements:

This role requires travel to support The PPAI Expo, January 12-15, 2026, travel dates may vary.

Key Responsibilities:

  • Customer Service (75%): Assist with event registration inquiries and concerns. Provide accurate information about event details, dates, and registration procedures. Monitor registration inboxes to support attendees and exhibitors in a timely manner. Assist with incoming calls from new and existing attendees.
  • Expo Onsite Support (15%): Assist with onsite event management, including setup and coordination of temps.
  • Other Duties as Directed (10%): Participate in miscellaneous projects and assignments that support the Expositions & Events team.

Knowledge, Skills and Abilities:

  • Strong communication and interpersonal skills.
  • Ability to work well under pressure and adapt to changing priorities.
  • Attention to detail and a proactive problem-solving mindset.

Preferred Qualifications:

  • Experience with HubSpot preferred but not required.

Association-Wide Responsibilities & Values (expectations of everyone):

  • Provide honest and ongoing communication as needed to support success throughout the organization.
  • Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
  • Provide high-quality products, reports, communications and projects for all audiences internally and externally.
  • Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
  • Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
  • Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
  • Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status:

  • FLSA Status: Non-Exempt
  • Compensation: Hourly
  • Job Status: Full-Time Temporary
  • Daily Schedule: Flexible, Pre-Approved by Manager
  • Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity

  • Sitting
  • Standing
  • Lifting
  • Pushing/Pulling
  • Bending/Stooping
  • Extended work hours, extended weeks (endurance requirement)

Work Environment

  • Office environment
  • Trade show floor or event venues
  • Temperature-controlled environment
  • Travel: Must be able to travel, work weekends, and long hours as event scheduling may require

Job Types : Full-time, Temporary