Robert Half
ESSENTIAL DUTIES
Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances.
- Perform accounts receivable collection in accordance with credit and collection procedures and metrics.
- Review aged trial balance reports and maintain customer contact as to collection efforts.
- Prepare and record collection notes as to the result of customer contacts.
- Increase credit limits up to N45 as required and/or requested by customer
- Research customer deductions, send statements and letters as required
- Support inter-company sales staff on issues regarding credit holds, credit limits and payment terms and assisting with customer ID selections for PO’s.
- Update payment terms in P21 as required
- Update PO numbers in P21 as required
- Monitor credit hold portal for release of orders continuously throughout the day
- Forward credit card payments to AR for processing
- Maintain the integrity of all customer accounts assuring the Accounts Payable and Billing information is accurate
- Submit tasks to sales for credits on invoice discrepancies
- Submit requests for Bad Debt write offs
- Send POD’s and W9’s to customers upon request
- Enter customer invoices on website portal as required
- Researching payment application