Treasure Data Inc.
Product Marketing Manager, Analyst & Community Relations
Treasure Data Inc., Mountain View, California, us, 94039
Treasure Data:
At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. Your Role: Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust. As the Product Marketing Manager, Analysts & Community relations,
you will be the bridge between our product strategy, the analyst community (e.g., Forrester, Gartner, IDC), and our user base. This is a highly visible and strategic role that requires a blend of communication skills, product knowledge, and community-building expertise. You'll be responsible for building and nurturing relationships with key industry analysts, and with our users via our community and product documentation. If you love turning complex technology into compelling stories that resonate with customers and analysts, we’d love to hear from you. Responsibilities & Duties: Analyst Relations: Manage and execute our analyst relations program, in collaboration with the Product Marketing team. Scheduling time and managing relationships with key industry analysts, bringing the right Treasure Data team members in to brief them. Serve as the primary day-to-day point of contact for analyst inquiries, reports, and briefings. Ensure analysts have a deep understanding of our value proposition and a strong appreciation for Treasure Data. Product Documentation Oversight Collaborate with Training, Product Marketing, and Product teams to maintain clear, user-friendly product documentation. Leverage generative AI technologies to improve and optimize product-related content for both technical and non-technical audiences. Ensure that all documentation supports customer needs effectively and enhances their overall experience. Community Management: Partner with Training and Customer Success teams to oversee the daily operations of our online community. Moderate forums, create engaging content, and coordinate team member involvement to foster meaningful conversations. Drive community engagement and ensure the platform serves as a valuable resource for us Required Qualifications: 3+ years in B2B SaaS product marketing; experience in data, analytics, or AI markets preferred Exceptional communication, speaking and storytelling skills; comfortable speaking with executives at key accounts Strong project management and cross-functional collaboration abilities Experience with sales enablement and customer-facing content creation Ability to thrive in a fast-paced, highly matrixed environment Passion for technology, customer success, and innovation Knowledge of local marketing best practices BA/BS degree or equivalent experience Physical Requirements: Working out of the Mountain View, CA office according to our “Global Hybrid Working Policy." Perks and Benefits (US): Our benefit package showcases our culture of care and empathy with Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) Competitive compensation packages Company paid life insurance 3x salary Company paid short- and long-term disability coverage Retirement planning (401K) with 4% company match Restricted Stock Units (RSU) Flexible Time Off (FTO) Up to 26 weeks paid parental leave About Treasure Data: Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust. Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty. Our Dedication to You: We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. Agencies and Recruiters: We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!
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At Treasure Data, we’re on a mission to radically simplify how companies use data and AI to create connected customer experiences. Our intelligent customer data platform (CDP) drives revenue growth and operational efficiency across the enterprise to deliver powerful business outcomes. We are thrilled that Forrester has recognized Treasure Data as a Leader in The Forrester Wave: Customer Data Platforms For B2C. It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. Your Role: Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust. As the Product Marketing Manager, Analysts & Community relations,
you will be the bridge between our product strategy, the analyst community (e.g., Forrester, Gartner, IDC), and our user base. This is a highly visible and strategic role that requires a blend of communication skills, product knowledge, and community-building expertise. You'll be responsible for building and nurturing relationships with key industry analysts, and with our users via our community and product documentation. If you love turning complex technology into compelling stories that resonate with customers and analysts, we’d love to hear from you. Responsibilities & Duties: Analyst Relations: Manage and execute our analyst relations program, in collaboration with the Product Marketing team. Scheduling time and managing relationships with key industry analysts, bringing the right Treasure Data team members in to brief them. Serve as the primary day-to-day point of contact for analyst inquiries, reports, and briefings. Ensure analysts have a deep understanding of our value proposition and a strong appreciation for Treasure Data. Product Documentation Oversight Collaborate with Training, Product Marketing, and Product teams to maintain clear, user-friendly product documentation. Leverage generative AI technologies to improve and optimize product-related content for both technical and non-technical audiences. Ensure that all documentation supports customer needs effectively and enhances their overall experience. Community Management: Partner with Training and Customer Success teams to oversee the daily operations of our online community. Moderate forums, create engaging content, and coordinate team member involvement to foster meaningful conversations. Drive community engagement and ensure the platform serves as a valuable resource for us Required Qualifications: 3+ years in B2B SaaS product marketing; experience in data, analytics, or AI markets preferred Exceptional communication, speaking and storytelling skills; comfortable speaking with executives at key accounts Strong project management and cross-functional collaboration abilities Experience with sales enablement and customer-facing content creation Ability to thrive in a fast-paced, highly matrixed environment Passion for technology, customer success, and innovation Knowledge of local marketing best practices BA/BS degree or equivalent experience Physical Requirements: Working out of the Mountain View, CA office according to our “Global Hybrid Working Policy." Perks and Benefits (US): Our benefit package showcases our culture of care and empathy with Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) Competitive compensation packages Company paid life insurance 3x salary Company paid short- and long-term disability coverage Retirement planning (401K) with 4% company match Restricted Stock Units (RSU) Flexible Time Off (FTO) Up to 26 weeks paid parental leave About Treasure Data: Treasure Data is the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI. Recognized as a Leader by Forrester and IDC, Treasure Data empowers the world’s largest and most innovative companies to deliver hyper-personalized customer experiences at scale that increase revenue, reduce costs, and build trust. Through unique capabilities such as the Diamond Record, AI Agent Foundry, and AI Decisioning with Real-Time Personalization, Treasure Data enables marketing and CX teams to personalize cross-channel engagement in real-time, optimize marketing spend while increasing ROI, and drive customer lifetime value through more intelligent retention and loyalty. Our Dedication to You: We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. Agencies and Recruiters: We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!
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