City of Santa Cruz
Parking Services Supervisor (Promotional Opportunity)
City of Santa Cruz, Santa Cruz, California, us, 95061
The current vacancy is for Parking Services Supervisor assigned to On-Street Parking in the Parking Division of the Public Works Department.
This recruitment is open to current regular City of Santa Cruz employees only.
The eligibility list established from this promotional recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director. Under general supervision, the Parking Services Supervisor supervises and trains assigned staff; directs the daily operations of the parking enforcement, parking attendant and parking maintenance sections; and performs other related duties as assigned. Incumbents may rotate between the On-Street, Off-Street and Maintenance Parking assignments.
Recruitment #26-009
APPLICATION AND SELECTION PROCESS: The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
On
Thursday, 08/21/25 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit: Application - online application only. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online process. Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application. Week of 08/25/25: Applications will be competitively screened based on the minimum qualifications for this position. Week of 09/08 and/or 09/15/25:
Candidates will be notified of their status in the recruitment and interviews will be tentatively scheduled.
(May include, but are not limited to those duties listed below.) If assigned to On-Street Parking:
(Current Vacancy) Informs officers of enforcement problem areas and issues arising from complaints from the public and or internal city departments.
Establishes and assigns enforcement duties.
Manages all parking citations reviews, rendering decisions on a range of administrative matters, particularly those related to vehicle code enforcement.
Receives and records reports of abandoned vehicles and informs the police department.
Maintains automated citation issuance system.
Transfers computerized records from handheld citation computers to centralized database and prints out reports.
Coordinates citation records with the Parking Office Supervisor.
Authorizes adjustments to parking fees, and issues citations for parking violations in garage.
May perform the duties of a Parking Enforcement Officer
If assigned to Off-Street Parking: Oversees Wharf Gate, Locust Garage, Soquel Front Garage and River Front Garage parking facilities related to paid parking program.
Manages new parking permit requests and monthly permit renewals for parking facilities.
Oversees monthly, quarterly and yearly invoicing of permit and validation accounts.
Authorizes adjustments to parking fees, and oversees issuance of parking violations in garages.
May perform duties of Parking Attendant as required.
If assigned to Maintenance Parking: Oversees the maintenance of all parking facilities including lots, garages, public restrooms in parking facilities, and sidewalks in the downtown cleaning program. Establishes and assigns collection and maintenance duties. Arranges for the maintenance and repair of meters and conversion of mechanisms for rate or time changes. Directs and performs technical maintenance and repair of electronic parking control devices, change machines, and parking meters. May perform the duties of Parking Control Maintenance Worker or Parking Facility Maintenance Assistant as needed. In addition to the above, the following duties are also performed: Assigns, schedules, trains, directs, and reviews the work of assigned staff. Provides training on work procedures, parking regulations, laws, policies, customer service practices, and use of equipment. Maintains computerized parking facility operating systems, including access schedules and fee structures. Performs daily inspections and minor maintenance and repairs to computerized and mechanical parking equipment. Works with representatives from other City departments and event organizers in coordinating parking procedures for special events. Orders necessary equipment, supplies and materials. Assists in the development and control of assigned budget. Maintains all revenue, enforcement, maintenance and personnel records of assigned area. Oversees daily revenue from parking facilities and resolves discrepancies. Generates computerized activity and transaction reports for management and the Finance Department. Responds to questions, requests, and comments from the general public, other City departments, contractors and other agencies on parking matters and effectively resolves operational problems as they occur. Appears in court as necessary to testify on behalf of the City on parking matters. Establishes schedules and arranges for preventative maintenance and repair of vehicles and equipment. Monitors activities to ensure compliance with safety regulations. May attend committee meetings as requested. Recommends procedural changes in parking operations to improve efficiency and customer service. Reviews procedures manual and recommends appropriate revisions. Performs other related duties that may be reasonably expected as part of this classification. WORKING CONDITIONS Position requires prolonged sitting, standing, walking on level, uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and repetitive hand movement in the performance of daily duties. The incumbent in this position works in all weather conditions, including wet, hot and cold. The job duties may expose the incumbent to fumes, dust, vehicle exhaust, biomedical, human and animal waste products and unpleasant odors. The nature of the work also requires the incumbent to drive motorized vehicles and work in heavy traffic conditions. The need to lift, carry and push tools, equipment and supplies weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following: Education and Experience: High school diploma or tested equivalent and, Three (3) years of experience working in operations, maintenance and staffing of a public or private facility or service including two (2) years lead or supervisory experience. Successful completion of City of Santa Cruz Employee and Leadership Development Program is accepted in lieu of one (1) year of supervisory experience. Knowledge
: Revenue control procedures and recordkeeping.
Effective customer services practices.
Principles and practices of effective supervision, including training, performance management and career development.
Computer applications such as word processing, spreadsheets, and database programs.
Abilities
: Supervise, train and evaluate
staff.
Understand, apply, and explain parking laws and procedures.
Accurately make mathematical calculations and resolve discrepancies.
Maintain accurate records of daily revenue and prepare reports.
Evaluate procedures and techniques and recommend effective alternatives.
Read and interpret plans, maps, specifications and manuals.
Provide clear verbal and written communications.
Exercise independent judgment in resolving operational problems.
Establish and maintain effective working relationships, and act in a courteous manner when dealing with co-workers and the public.
Licenses and Certificates: Possession and continued maintenance of a valid California Class C driver's license.
OTHER REQUIREMENTS Willingness to work weekends, evenings, and holidays, as assigned.
Willingness to wear a uniform.
DESIRABLE QUALIFICATIONS Work experience in a municipal parking program.
Bilingual.
Strong Computer Skills.
Vehicle Code knowledge.
Parking Program Manager Superintendent of Parking Services Parking Services Supervisor Parking Office Supervisor Service Field Crew Leader Senior Parking Services Worker Parking Controls Maintenance Worker or Parking Enforcement Officer or Parking Office Representative Parking Facility Maintenance Assistant or Parking Attendant
#J-18808-Ljbffr
This recruitment is open to current regular City of Santa Cruz employees only.
The eligibility list established from this promotional recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director. Under general supervision, the Parking Services Supervisor supervises and trains assigned staff; directs the daily operations of the parking enforcement, parking attendant and parking maintenance sections; and performs other related duties as assigned. Incumbents may rotate between the On-Street, Off-Street and Maintenance Parking assignments.
Recruitment #26-009
APPLICATION AND SELECTION PROCESS: The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
On
Thursday, 08/21/25 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit: Application - online application only. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online process. Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application. Week of 08/25/25: Applications will be competitively screened based on the minimum qualifications for this position. Week of 09/08 and/or 09/15/25:
Candidates will be notified of their status in the recruitment and interviews will be tentatively scheduled.
(May include, but are not limited to those duties listed below.) If assigned to On-Street Parking:
(Current Vacancy) Informs officers of enforcement problem areas and issues arising from complaints from the public and or internal city departments.
Establishes and assigns enforcement duties.
Manages all parking citations reviews, rendering decisions on a range of administrative matters, particularly those related to vehicle code enforcement.
Receives and records reports of abandoned vehicles and informs the police department.
Maintains automated citation issuance system.
Transfers computerized records from handheld citation computers to centralized database and prints out reports.
Coordinates citation records with the Parking Office Supervisor.
Authorizes adjustments to parking fees, and issues citations for parking violations in garage.
May perform the duties of a Parking Enforcement Officer
If assigned to Off-Street Parking: Oversees Wharf Gate, Locust Garage, Soquel Front Garage and River Front Garage parking facilities related to paid parking program.
Manages new parking permit requests and monthly permit renewals for parking facilities.
Oversees monthly, quarterly and yearly invoicing of permit and validation accounts.
Authorizes adjustments to parking fees, and oversees issuance of parking violations in garages.
May perform duties of Parking Attendant as required.
If assigned to Maintenance Parking: Oversees the maintenance of all parking facilities including lots, garages, public restrooms in parking facilities, and sidewalks in the downtown cleaning program. Establishes and assigns collection and maintenance duties. Arranges for the maintenance and repair of meters and conversion of mechanisms for rate or time changes. Directs and performs technical maintenance and repair of electronic parking control devices, change machines, and parking meters. May perform the duties of Parking Control Maintenance Worker or Parking Facility Maintenance Assistant as needed. In addition to the above, the following duties are also performed: Assigns, schedules, trains, directs, and reviews the work of assigned staff. Provides training on work procedures, parking regulations, laws, policies, customer service practices, and use of equipment. Maintains computerized parking facility operating systems, including access schedules and fee structures. Performs daily inspections and minor maintenance and repairs to computerized and mechanical parking equipment. Works with representatives from other City departments and event organizers in coordinating parking procedures for special events. Orders necessary equipment, supplies and materials. Assists in the development and control of assigned budget. Maintains all revenue, enforcement, maintenance and personnel records of assigned area. Oversees daily revenue from parking facilities and resolves discrepancies. Generates computerized activity and transaction reports for management and the Finance Department. Responds to questions, requests, and comments from the general public, other City departments, contractors and other agencies on parking matters and effectively resolves operational problems as they occur. Appears in court as necessary to testify on behalf of the City on parking matters. Establishes schedules and arranges for preventative maintenance and repair of vehicles and equipment. Monitors activities to ensure compliance with safety regulations. May attend committee meetings as requested. Recommends procedural changes in parking operations to improve efficiency and customer service. Reviews procedures manual and recommends appropriate revisions. Performs other related duties that may be reasonably expected as part of this classification. WORKING CONDITIONS Position requires prolonged sitting, standing, walking on level, uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and repetitive hand movement in the performance of daily duties. The incumbent in this position works in all weather conditions, including wet, hot and cold. The job duties may expose the incumbent to fumes, dust, vehicle exhaust, biomedical, human and animal waste products and unpleasant odors. The nature of the work also requires the incumbent to drive motorized vehicles and work in heavy traffic conditions. The need to lift, carry and push tools, equipment and supplies weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following: Education and Experience: High school diploma or tested equivalent and, Three (3) years of experience working in operations, maintenance and staffing of a public or private facility or service including two (2) years lead or supervisory experience. Successful completion of City of Santa Cruz Employee and Leadership Development Program is accepted in lieu of one (1) year of supervisory experience. Knowledge
: Revenue control procedures and recordkeeping.
Effective customer services practices.
Principles and practices of effective supervision, including training, performance management and career development.
Computer applications such as word processing, spreadsheets, and database programs.
Abilities
: Supervise, train and evaluate
staff.
Understand, apply, and explain parking laws and procedures.
Accurately make mathematical calculations and resolve discrepancies.
Maintain accurate records of daily revenue and prepare reports.
Evaluate procedures and techniques and recommend effective alternatives.
Read and interpret plans, maps, specifications and manuals.
Provide clear verbal and written communications.
Exercise independent judgment in resolving operational problems.
Establish and maintain effective working relationships, and act in a courteous manner when dealing with co-workers and the public.
Licenses and Certificates: Possession and continued maintenance of a valid California Class C driver's license.
OTHER REQUIREMENTS Willingness to work weekends, evenings, and holidays, as assigned.
Willingness to wear a uniform.
DESIRABLE QUALIFICATIONS Work experience in a municipal parking program.
Bilingual.
Strong Computer Skills.
Vehicle Code knowledge.
Parking Program Manager Superintendent of Parking Services Parking Services Supervisor Parking Office Supervisor Service Field Crew Leader Senior Parking Services Worker Parking Controls Maintenance Worker or Parking Enforcement Officer or Parking Office Representative Parking Facility Maintenance Assistant or Parking Attendant
#J-18808-Ljbffr