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Pasona N A, Inc.

HR General Manager

Pasona N A, Inc., Knoxville, Tennessee, United States, 37955

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Pasona N A, Inc. Job Description

Job Description

General Manager – HR Operations

Location: Knoxville, TN

Salary:

$120k-$200k (DOE)

Workstyle:

Onsite

Benefits

: Health, Dental, Vision, 401k, etc.

Position Overview

The organization is seeking a highly experienced

General Manager for HR Operations

to develop, lead, and optimize HR functions. This role will be instrumental in creating a positive employee relations environment, ensuring compliance with labor laws, and delivering exceptional service to employees and leadership. The GM will serve as a strategic leader, coach, and driver of employee engagement across the organization.

Key Duties & Responsibilities

Employee Relations Strategy Create, implement, and oversee the Positive Employee Relations strategy. Monitor engagement levels and lead Pro-Employee initiatives. Ensure all employee relations policies and procedures are current, accurate, and accessible. Regulatory Compliance & Training Maintain awareness of evolving labor laws and regulations. Design, develop, and deliver training programs focused on Positive Employee Relations. Oversee and manage the Workers’ Compensation Program. Leadership & Coaching Mentor and coach managers on employee relations and conflict resolution. Equip 100% of HR Specialists to conduct effective investigations with proper documentation. Lead large-scale, company-wide HR projects that improve the employee experience. Investigations & Case Management Lead or oversee workplace investigations, ensuring timely, thorough, and well-documented outcomes. Prepare investigation reports with conclusions and recommended next steps. Manage authorized involuntary separations, prepare required communications, and coordinate with HR and other departments. Compensation & Benefits Lead annual wage and benefit surveys in all operating communities. Ensure data supports competitive wage and benefit proposals. Additional Responsibilities Carry out supervisory responsibilities in accordance with company policy and applicable laws. Oversee hiring, training, performance appraisals, discipline, and terminations. Other duties as assigned. Qualifications

Experience 15+ years in HR Operations and/or Positive Employee Relations. 10+ years of leadership experience, including building high-performing teams and managing through change. Proven record of fostering a positive workplace culture and engagement. Education Bachelor’s degree in HR, Organizational Leadership, Management, or related field (preferred, not required). Skills & Certifications Strong conflict resolution capabilities. Proficiency in HR technology and analytics tools (e.g., Power BI). HR certification (SHRM-SCP, SPHR) is a plus. Other Requirements Ability to travel up to 75% in year one, then up to 50% thereafter.

To apply for this position, please send your resume to latanaka@pasona.com Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

Job function Human Resources Industries Staffing and Recruiting Referrals increase your chances of interviewing at Pasona N A, Inc. by 2x Sign in to set job alerts for “Human Resources Manager” roles.

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