FedEx Office
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Store Consultant
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FedEx Office 3 days ago Be among the first 25 applicants Join to apply for the
Store Consultant
role at
FedEx Office Get AI-powered advice on this job and more exclusive features. Position Summary
The Onsite Store Consultant is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office products and services. The Onsite Store Consultant has extensive interaction with customers, and produces complex orders and operates a wide variety of equipment. This Team Member may manage the tracking process, coordinate production, coordinate pick-ups and deliveries and perform final quality-checks on-site or with other FedEx Office locations or FedEx Office vendors. Onsite Store Consultant works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives. Position Summary
The Onsite Store Consultant is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office products and services. The Onsite Store Consultant has extensive interaction with customers, and produces complex orders and operates a wide variety of equipment. This Team Member may manage the tracking process, coordinate production, coordinate pick-ups and deliveries and perform final quality-checks on-site or with other FedEx Office locations or FedEx Office vendors. Onsite Store Consultant works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives.
General Duties And Responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to all customers Grow revenue through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and Promotional) May take customer orders, give pricing information in accordance to customer pricing agreements and recommends FedEx Office products and services Use a consultative selling approach Project hunt for new business on site as appropriate to the onsite location Identify and grow new and existing onsite customer accounts using resources available Funnel customer program work into the FXO network as appropriate Responsible for customer retention/recovery activities Manage bid follow up and consult on complex orders Implement onsite marketing programs as appropriate (e.g., lunch and learns, student promotions, etc. Produce complex orders, prioritize production, perform quality checks and coordinate pick-ups and deliveries Maintain and regularly update customer data base and other systems and reports as required Perform administrative duties, including ordering supplies and inventory controls Utilize knowledge of on-site pricing and contractual obligations Meet the on-site guidelines (safety training, background check and any other requirements) Follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures May assist with financial reporting including daily sales, close-outs and bank deposits All other duties as needed or required
Minimum Qualifications And Requirements
High School Diploma or equivalent education 1+ year of specialized experience Excellent verbal and written communication skills
Essential Functions
Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications
Pay Transparency:
Pay
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Printing Services Referrals increase your chances of interviewing at FedEx Office by 2x Sign in to set job alerts for “Consultant” roles.
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Store Consultant
role at
FedEx Office 3 days ago Be among the first 25 applicants Join to apply for the
Store Consultant
role at
FedEx Office Get AI-powered advice on this job and more exclusive features. Position Summary
The Onsite Store Consultant is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office products and services. The Onsite Store Consultant has extensive interaction with customers, and produces complex orders and operates a wide variety of equipment. This Team Member may manage the tracking process, coordinate production, coordinate pick-ups and deliveries and perform final quality-checks on-site or with other FedEx Office locations or FedEx Office vendors. Onsite Store Consultant works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives. Position Summary
The Onsite Store Consultant is a customer-focused position responsible for customer satisfaction by providing responsive service that enhances the delivery of FedEx Office products and services. The Onsite Store Consultant has extensive interaction with customers, and produces complex orders and operates a wide variety of equipment. This Team Member may manage the tracking process, coordinate production, coordinate pick-ups and deliveries and perform final quality-checks on-site or with other FedEx Office locations or FedEx Office vendors. Onsite Store Consultant works with minimal instruction and supervision and interacts on a daily basis with customers, store managers, team members and vendors accomplishing established business objectives.
General Duties And Responsibilities
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to all customers Grow revenue through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and Promotional) May take customer orders, give pricing information in accordance to customer pricing agreements and recommends FedEx Office products and services Use a consultative selling approach Project hunt for new business on site as appropriate to the onsite location Identify and grow new and existing onsite customer accounts using resources available Funnel customer program work into the FXO network as appropriate Responsible for customer retention/recovery activities Manage bid follow up and consult on complex orders Implement onsite marketing programs as appropriate (e.g., lunch and learns, student promotions, etc. Produce complex orders, prioritize production, perform quality checks and coordinate pick-ups and deliveries Maintain and regularly update customer data base and other systems and reports as required Perform administrative duties, including ordering supplies and inventory controls Utilize knowledge of on-site pricing and contractual obligations Meet the on-site guidelines (safety training, background check and any other requirements) Follow FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures May assist with financial reporting including daily sales, close-outs and bank deposits All other duties as needed or required
Minimum Qualifications And Requirements
High School Diploma or equivalent education 1+ year of specialized experience Excellent verbal and written communication skills
Essential Functions
Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Preferred Qualifications
Pay Transparency:
Pay
Additional Details:
Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Printing Services Referrals increase your chances of interviewing at FedEx Office by 2x Sign in to set job alerts for “Consultant” roles.
Future Roles in Consulting - Join our Talent Network
Portland, OR $73,200.00-$193,800.00 1 month ago Consultancy- Yemen Fresh Horizons Phase II Research Support - Remote
Senior Organizational Change Manager (OCM) - Client Engagement
Portland, OR $145,000.00-$165,000.00 4 weeks ago Portland, OR $110,000.00-$225,000.00 5 days ago Portland, OR $78,000.00-$154,000.00 2 weeks ago Mental Health Consultant - Limited Duration (Plus 10% Hourly Premium)
Portland, Oregon Metropolitan Area 1 day ago Portland, Oregon Metropolitan Area 3 weeks ago Portland, OR $150,000.00-$180,000.00 1 week ago Portland, OR $40,000.00-$64,000.00 1 week ago CO-25138 (OS): Consultant - Operational Fuel Expert
Portland, OR $40,000.00-$64,000.00 2 weeks ago Luxury Jewelry Consultant - Full Time - Washington Square
West Linn, OR $40,000.00-$64,000.00 1 week ago Sherwood, OR $40,000.00-$64,000.00 2 weeks ago Strategy Consultant III (Dental) - Strategic Planning & Analysis
Consultant- MENA/Europe Regional Water Security and Climate - Remote
Battle Ground, WA $13,292.64-$339,000.00 1 week ago Consultant | Humanitarian Reset: INGO Forum Sudan
Supply Chain - Integrated Business Planning (IBP) Consultant, Travel Required
Portland, OR $110,000.00-$225,000.00 5 days ago Hybrid Real Estate and Mortgage Consultant
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr