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Avaya Lead/Consultant
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Jobs via Dice 1 day ago Be among the first 25 applicants Join to apply for the
Avaya Lead/Consultant
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Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Centraprise Corp, is seeking the following. Apply via Dice today!
Avaya Lead/Consultant
Las Vegas (Day 1 Onsite)
12+ Months Contract
Day 1 Onsite
Job Description:
Must Have :
IVR implementation with Avaya
Java development background
Essential Skills
Candidate should have Operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration) Proficient in VXML - Voice eXtensible Markup Language Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge Open shift preferable
Position Summary
Should have good communication along with requirement analysis skills Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation Excellent customer service skills including reporting, organization, written and oral communication and task prioritization Experience in program communication and program management Communication skills a must, PowerPoint, Visio, structured program updates Must be highly motivated and a self-directed individual Strong hands-on knowledge of Avaya Session Manager, Avaya IVR Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis Knowledge of CTI, LAN/WAN communications and VXML knowledge Experience with configuration and support experience in a complex multi-layered network environment Participate in cross-functional teams and ability to work effectively in a geographically dispersed team Experience working under tight deadlines and high-pressure environment Excellent troubleshooting and analytical skills
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
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Avaya Lead/Consultant
role at
Jobs via Dice 1 day ago Be among the first 25 applicants Join to apply for the
Avaya Lead/Consultant
role at
Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Centraprise Corp, is seeking the following. Apply via Dice today!
Avaya Lead/Consultant
Las Vegas (Day 1 Onsite)
12+ Months Contract
Day 1 Onsite
Job Description:
Must Have :
IVR implementation with Avaya
Java development background
Essential Skills
Candidate should have Operational experience in the following areas - IVR (Interactive Voice Response) and (CTI computer-telephone integration) Proficient in VXML - Voice eXtensible Markup Language Call center domain Knowledge Java proficiency Database- Cloud AWS Knowledge Open shift preferable
Position Summary
Should have good communication along with requirement analysis skills Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation Excellent customer service skills including reporting, organization, written and oral communication and task prioritization Experience in program communication and program management Communication skills a must, PowerPoint, Visio, structured program updates Must be highly motivated and a self-directed individual Strong hands-on knowledge of Avaya Session Manager, Avaya IVR Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis Knowledge of CTI, LAN/WAN communications and VXML knowledge Experience with configuration and support experience in a complex multi-layered network environment Participate in cross-functional teams and ability to work effectively in a geographically dispersed team Experience working under tight deadlines and high-pressure environment Excellent troubleshooting and analytical skills
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Get notified about new Lead Consultant jobs in
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