The Walt Disney Company
Programmer
Apply Now Apply Later
Job ID
10124237
Location
Celebration, Florida, United States
Business
Disney Experiences
Date posted Aug. 12, 2025
Job Summary:
Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing organization for Disney Experiences. CIMA influences decision making with integrated, objective, and applicable insights. Within CIMA, the Consumer Insight Shared Services team drives value by delivering quality data and analytic technologies to promote a clear understanding of consumers and Guests that are used to identify improvement opportunities and influence essential strategies across the business.
The Consumer Insight Technology team is responsible for programming and building research surveys that are leveraged in business evaluations, research, assessments, strategic planning, and business decisions across Disney Parks Experiences and Products. This individual will be part of a team that specializes in designing, programming, and maintaining surveys using Forsta survey platform. This individual will work closely with stakeholders to understand their survey requirements.
Responsibilities
:
Survey Design and Programming: Build and implement surveys within the Forsta platform, ensuring the logic and flow are aligned with the research specifications.
Customize surveys with question types, display logic, skip logic, and validations.
Work with partners to refine survey designs and incorporate feedback into the final programming.
Handle both online and mobile surveys, ensuring they are responsive and user-friendly across devices.
Apply HTML/CSS knowledge to support custom styling of surveys, email templates, and embedded content to enhance user experience.
Troubleshoot formatting and display issues related to email and web-based survey rendering across different browsers, devices, and email clients.
Data Quality Assurance: Test and validate surveys to ensure they function correctly before deployment, identifying and fixing bugs.
Perform quality checks on survey data collection, including consistency and accuracy.
Collaboration with Stakeholders: Communicate with project managers, researchers, and clients to understand project requirements and constraints.
Work with research analysts to ensure survey results are effectively captured and prepared for analysis.
Technical Support: Troubleshoot and resolve technical issues related to survey programming.
Keep up to date with the latest Forsta platform updates, ensuring the surveys use the latest features and best practices.
Continuous Improvement: Monitor survey performance, gather feedback, and suggest improvements for future surveys.
Develop documentation and templates to streamline future survey programming tasks.
Basic Qualifications:
Proficiency in Forsta: Hands-on experience with Forsta's survey platform is essential, particularly with the programming interface and survey flow. Survey Programming: Strong knowledge of creating complex survey logic, such as skip patterns, quotas, branching, and randomization. Technical Skills: Experience with HTML, JavaScript, CSS, and SQL for advanced survey customizations. Familiarity with scripting languages for automated tasks or custom survey solutions. Attention to Detail: Ability to spot inconsistencies and logic errors within surveys and data. Project Management Skills: Experience managing multiple survey projects simultaneously, ensuring timelines are met and quality standards are maintained. Communication Skills: Ability to collaborate effectively with stakeholders, translating technical details to non-technical audiences. Problem-Solving: Ability to troubleshoot and resolve issues that arise during the survey programming process. Preferred Qualifications
:
Experience with other survey platforms (e.g., Qualtrics, Medalla, Confirmit) is a plus.
Knowledge of market research methodologies, data visual visualization tools, and data collection best practices.
Familiarity with data analysis tools such as Excel, SPSS, or R is beneficial.
Required Education:
Bachelors degree or equivalent experience in a technical field including Computer Science, Data Science or other quantitative field.
Preferred Education:
Masters degree in a quantitative field or working towards a masters degree in a quantitative field.
Additional Information:
This position will be located in Celebration, FL. This is a Full-Time position. Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. #DXMarketing #LI-NH3 About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web. About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Destinations, LLC , which is part of a business we call Disney Experiences . Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. Disability Accommodation for Employment Applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs . We will only respond to those requests that are related to the accessibility of the online application system due to a disability. Sign up to receive new job alerts and company information based on your preferences. Specify Locations Specify Locations Select a job category from the list of options. Select a location from the list of options. Finally, click Add to create your job alert. Job Category Location Job Level #J-18808-Ljbffr
Apply Now Apply Later
Job ID
10124237
Location
Celebration, Florida, United States
Business
Disney Experiences
Date posted Aug. 12, 2025
Job Summary:
Consumer Insight, Measurement & Analytics (CIMA) is part of the Marketing organization for Disney Experiences. CIMA influences decision making with integrated, objective, and applicable insights. Within CIMA, the Consumer Insight Shared Services team drives value by delivering quality data and analytic technologies to promote a clear understanding of consumers and Guests that are used to identify improvement opportunities and influence essential strategies across the business.
The Consumer Insight Technology team is responsible for programming and building research surveys that are leveraged in business evaluations, research, assessments, strategic planning, and business decisions across Disney Parks Experiences and Products. This individual will be part of a team that specializes in designing, programming, and maintaining surveys using Forsta survey platform. This individual will work closely with stakeholders to understand their survey requirements.
Responsibilities
:
Survey Design and Programming: Build and implement surveys within the Forsta platform, ensuring the logic and flow are aligned with the research specifications.
Customize surveys with question types, display logic, skip logic, and validations.
Work with partners to refine survey designs and incorporate feedback into the final programming.
Handle both online and mobile surveys, ensuring they are responsive and user-friendly across devices.
Apply HTML/CSS knowledge to support custom styling of surveys, email templates, and embedded content to enhance user experience.
Troubleshoot formatting and display issues related to email and web-based survey rendering across different browsers, devices, and email clients.
Data Quality Assurance: Test and validate surveys to ensure they function correctly before deployment, identifying and fixing bugs.
Perform quality checks on survey data collection, including consistency and accuracy.
Collaboration with Stakeholders: Communicate with project managers, researchers, and clients to understand project requirements and constraints.
Work with research analysts to ensure survey results are effectively captured and prepared for analysis.
Technical Support: Troubleshoot and resolve technical issues related to survey programming.
Keep up to date with the latest Forsta platform updates, ensuring the surveys use the latest features and best practices.
Continuous Improvement: Monitor survey performance, gather feedback, and suggest improvements for future surveys.
Develop documentation and templates to streamline future survey programming tasks.
Basic Qualifications:
Proficiency in Forsta: Hands-on experience with Forsta's survey platform is essential, particularly with the programming interface and survey flow. Survey Programming: Strong knowledge of creating complex survey logic, such as skip patterns, quotas, branching, and randomization. Technical Skills: Experience with HTML, JavaScript, CSS, and SQL for advanced survey customizations. Familiarity with scripting languages for automated tasks or custom survey solutions. Attention to Detail: Ability to spot inconsistencies and logic errors within surveys and data. Project Management Skills: Experience managing multiple survey projects simultaneously, ensuring timelines are met and quality standards are maintained. Communication Skills: Ability to collaborate effectively with stakeholders, translating technical details to non-technical audiences. Problem-Solving: Ability to troubleshoot and resolve issues that arise during the survey programming process. Preferred Qualifications
:
Experience with other survey platforms (e.g., Qualtrics, Medalla, Confirmit) is a plus.
Knowledge of market research methodologies, data visual visualization tools, and data collection best practices.
Familiarity with data analysis tools such as Excel, SPSS, or R is beneficial.
Required Education:
Bachelors degree or equivalent experience in a technical field including Computer Science, Data Science or other quantitative field.
Preferred Education:
Masters degree in a quantitative field or working towards a masters degree in a quantitative field.
Additional Information:
This position will be located in Celebration, FL. This is a Full-Time position. Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. #DXMarketing #LI-NH3 About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web. About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disneys stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Destinations, LLC , which is part of a business we call Disney Experiences . Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. Disability Accommodation for Employment Applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs . We will only respond to those requests that are related to the accessibility of the online application system due to a disability. Sign up to receive new job alerts and company information based on your preferences. Specify Locations Specify Locations Select a job category from the list of options. Select a location from the list of options. Finally, click Add to create your job alert. Job Category Location Job Level #J-18808-Ljbffr