Leap Brands
Director of Operations - Full Service Restaurant
Leap Brands, Chicago, Illinois, United States, 60290
Director of Operations - Full Service RestaurantDirector of Operations - Full Service Restaurant This range is provided by Leap Brands. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Base pay range $110,000.00/yr - $140,000.00/yr Direct message the job poster from Leap Brands Founder, CEO Leap Brands | Franchisee | LinkedIn Top 1% | Talent Advisor | Private Equity Partner | Franchise Expert | xSamsung | xNBC
Position Overview The Director of Operations will oversee the strategic and day-to-day operations of our full-service restaurant portfolio, ensuring operational excellence, brand consistency, and profitability across all locations. This role will lead field operations, develop operational systems, and drive performance through strong leadership, process improvements, and a focus on exceptional guest experiences. Responsibilities Operational Leadership Oversee daily operations across all restaurant locations, ensuring brand standards, quality, and service excellence are met consistently. Establish and enforce operational policies, procedures, and performance metrics to optimize efficiency and profitability. Partner with leadership on long-term strategic growth and expansion plans. Team Management & Development Lead, mentor, and coach Regional/District Managers and General Managers to achieve operational and financial goals. Develop and maintain a high-performance culture focused on accountability, collaboration, and continuous improvement. Partner with HR to recruit, train, and retain top operational talent. Financial & Performance Management Monitor and analyze key performance indicators (KPIs) including sales, labor, food costs, and guest satisfaction scores. Create and manage budgets, forecasts, and financial reports, ensuring alignment with company profitability targets. Implement cost-control strategies without compromising quality or guest experience. Guest Experience & Brand Standards Ensure all locations deliver an exceptional guest experience in line with brand values. Conduct regular restaurant visits to assess quality, service, cleanliness, and compliance with safety standards. Oversee resolution of major guest concerns and operational challenges. Compliance & Safety Ensure all restaurants comply with federal, state, and local regulations including health, safety, and labor laws. Maintain operational readiness for health inspections and audits. Growth & Expansion Support the opening of new restaurant locations, overseeing site readiness, staffing, and operational launch plans. Collaborate with marketing, culinary, and training teams to ensure smooth rollouts of new products, promotions, and initiatives. Qualifications Bachelor’s degree in Business Administration, Hospitality Management, or related field (preferred). 7+ years of multi-unit restaurant operations leadership experience in full-service dining. Proven track record of managing budgets, driving sales, and improving operational performance. Strong leadership, communication, and organizational skills. Ability to analyze complex operational data and implement effective strategies. Willingness to travel regularly to restaurant locations. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement IndustriesRestaurants Referrals increase your chances of interviewing at Leap Brands by 2x Get notified about new Director of Operations jobs in
Chicago, IL . Director of Operations - Full Service Restaurant Chicago, IL $105,000.00-$105,000.00 1 week ago Chicago, IL $230,000.00-$250,000.00 1 week ago Chicago, IL $160,000.00-$185,000.00 1 month ago Oak Brook, IL $98,000.00-$105,000.00 1 week ago Chicago, IL $120,000.00-$150,000.00 1 week ago Director, Operations, US Property Management Chicago, IL $190,000.00-$202,000.00 1 month ago Chicago, IL $175,000.00-$200,000.00 1 month ago Northbrook, IL $115,000.00-$145,000.00 2 weeks ago Chicago, IL $150,000.00-$175,000.00 3 weeks ago Northbrook, IL $115,000.00-$145,000.00 2 weeks ago Chicago, IL $160,000.00-$180,000.00 2 months ago Chicago, IL $205,700.00-$360,100.00 1 week ago Lisle, IL $100,171.61-$175,761.84 1 week ago Sr. Director, Partner Operations & InsightsDirector of Building Services and Operations Chicago, IL $85,000.00-$93,000.00 1 month ago Chicago, IL $150,000.00-$175,000.00 1 week ago Oak Lawn, IL $140,000.00-$160,000.00 2 weeks ago Director of Healthcare Practice Operations Chicago, IL $206,000.00-$356,000.00 4 days ago Vice President of Operations, Energy Solutions & Services Chicago, IL $236,997.00-$347,595.59 2 weeks ago Chicago, IL $220,000.00-$240,000.00 3 weeks ago Chicago, IL $85,000.00-$95,000.00 2 weeks ago Regional Director of Operations (Senior Living Experience Required)Vice President, Service Line Optimization Chicago, IL $90,000.00-$120,000.00 2 weeks ago Chicago, IL $75,000.00-$100,000.00 2 months ago Director, Global Customer Care and Service Management We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. Base pay range $110,000.00/yr - $140,000.00/yr Direct message the job poster from Leap Brands Founder, CEO Leap Brands | Franchisee | LinkedIn Top 1% | Talent Advisor | Private Equity Partner | Franchise Expert | xSamsung | xNBC
Position Overview The Director of Operations will oversee the strategic and day-to-day operations of our full-service restaurant portfolio, ensuring operational excellence, brand consistency, and profitability across all locations. This role will lead field operations, develop operational systems, and drive performance through strong leadership, process improvements, and a focus on exceptional guest experiences. Responsibilities Operational Leadership Oversee daily operations across all restaurant locations, ensuring brand standards, quality, and service excellence are met consistently. Establish and enforce operational policies, procedures, and performance metrics to optimize efficiency and profitability. Partner with leadership on long-term strategic growth and expansion plans. Team Management & Development Lead, mentor, and coach Regional/District Managers and General Managers to achieve operational and financial goals. Develop and maintain a high-performance culture focused on accountability, collaboration, and continuous improvement. Partner with HR to recruit, train, and retain top operational talent. Financial & Performance Management Monitor and analyze key performance indicators (KPIs) including sales, labor, food costs, and guest satisfaction scores. Create and manage budgets, forecasts, and financial reports, ensuring alignment with company profitability targets. Implement cost-control strategies without compromising quality or guest experience. Guest Experience & Brand Standards Ensure all locations deliver an exceptional guest experience in line with brand values. Conduct regular restaurant visits to assess quality, service, cleanliness, and compliance with safety standards. Oversee resolution of major guest concerns and operational challenges. Compliance & Safety Ensure all restaurants comply with federal, state, and local regulations including health, safety, and labor laws. Maintain operational readiness for health inspections and audits. Growth & Expansion Support the opening of new restaurant locations, overseeing site readiness, staffing, and operational launch plans. Collaborate with marketing, culinary, and training teams to ensure smooth rollouts of new products, promotions, and initiatives. Qualifications Bachelor’s degree in Business Administration, Hospitality Management, or related field (preferred). 7+ years of multi-unit restaurant operations leadership experience in full-service dining. Proven track record of managing budgets, driving sales, and improving operational performance. Strong leadership, communication, and organizational skills. Ability to analyze complex operational data and implement effective strategies. Willingness to travel regularly to restaurant locations. Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement IndustriesRestaurants Referrals increase your chances of interviewing at Leap Brands by 2x Get notified about new Director of Operations jobs in
Chicago, IL . Director of Operations - Full Service Restaurant Chicago, IL $105,000.00-$105,000.00 1 week ago Chicago, IL $230,000.00-$250,000.00 1 week ago Chicago, IL $160,000.00-$185,000.00 1 month ago Oak Brook, IL $98,000.00-$105,000.00 1 week ago Chicago, IL $120,000.00-$150,000.00 1 week ago Director, Operations, US Property Management Chicago, IL $190,000.00-$202,000.00 1 month ago Chicago, IL $175,000.00-$200,000.00 1 month ago Northbrook, IL $115,000.00-$145,000.00 2 weeks ago Chicago, IL $150,000.00-$175,000.00 3 weeks ago Northbrook, IL $115,000.00-$145,000.00 2 weeks ago Chicago, IL $160,000.00-$180,000.00 2 months ago Chicago, IL $205,700.00-$360,100.00 1 week ago Lisle, IL $100,171.61-$175,761.84 1 week ago Sr. Director, Partner Operations & InsightsDirector of Building Services and Operations Chicago, IL $85,000.00-$93,000.00 1 month ago Chicago, IL $150,000.00-$175,000.00 1 week ago Oak Lawn, IL $140,000.00-$160,000.00 2 weeks ago Director of Healthcare Practice Operations Chicago, IL $206,000.00-$356,000.00 4 days ago Vice President of Operations, Energy Solutions & Services Chicago, IL $236,997.00-$347,595.59 2 weeks ago Chicago, IL $220,000.00-$240,000.00 3 weeks ago Chicago, IL $85,000.00-$95,000.00 2 weeks ago Regional Director of Operations (Senior Living Experience Required)Vice President, Service Line Optimization Chicago, IL $90,000.00-$120,000.00 2 weeks ago Chicago, IL $75,000.00-$100,000.00 2 months ago Director, Global Customer Care and Service Management We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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