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Lithic, Inc.

Senior Product Manager

Lithic, Inc., New York, New York, us, 10261

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Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually. At Lithic, we create card issuing and payment infrastructure for technology companies that just works. We help some of the world's fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually. We're looking for an experienced Senior Product Manager to lead strategic product initiatives within our card issuing and financial technology platform. This role combines strategic product leadership with hands-on execution to shape how our customers build, scale, and optimize their card programs and payment infrastructure. You will be responsible for defining and executing product vision across card issuing, banking and program tooling/services, ensuring alignment with company goals and market needs. This person will focus on product excellence, customer success, and driving innovation in card issuing infrastructure, payment processing, and related financial services tooling. What You'll Do: Define Strategic Vision : Set the strategy for card issuing, banking and program tooling/servicing, ensuring alignment with company strategy and translating that into projects for the next 3, 6, and 12 months Champion Customer Success : Advocate for customers by enhancing usability, reliability, and efficiency in card issuing workflows, payment processing, and financial infrastructure. Be the voice of fintech companies building on our platform through direct engagement, research, and data analysis Drive Product Excellence : Maintain high-quality standards across all products, ensuring consistency and simplicity. Collaborate with Engineering and Design to ship intuitive, high-quality experiences that reduce time-to-market and increase successful implementations Execute Cross-Functional Work : Work with stakeholders on scoping, task management, implementation, and follow-up after launch. Collaborate with stakeholders including compliance, operations, and support to ensure smooth delivery of new features Foster Innovation : Drive innovation that reduces customer time-to-go-live through streamlined card issuing processes, automated compliance workflows, and enhanced payment infrastructure capabilities Own Success Metrics : Design customer-centric metrics to ensure we are building the right features. Balance qualitative feedback with quantitative success metrics like activation rate, customer NPS, time-to-launch, and platform adoption Build Market Leadership : Represent the company as a thought leader in card issuing and fintech infrastructure through industry engagement, conferences, and strategic partnerships What You Bring: Experience : 7+ years of product management experience with proven leadership in fintech, ideally with background in card issuing, payment processing, or banking infrastructure, plus experience scaling product initiatives Domain Expertise : Deep understanding of card issuing workflows, payment processing, banking regulations, and fintech infrastructure. Strong opinions about what makes great financial services products Customer-Centric Mindset : Passion for fintech innovation, regulatory compliance, and operational reliability. You care deeply about building products that enable financial services companies to scale efficiently Technical Fluency : Strong technical understanding of APIs, payment rails, card networks, and financial data flows. Ability to work closely with engineering teams on complex technical implementations Communication : Exceptional written and verbal communication skills. You can clearly articulate product ideas to both engineers and executives, and present to external customers and industry audiences Commercial Mindset : Experience in competitive fintech markets with understanding of pricing models, regulatory requirements, and developing go-to-market strategies Market Knowledge : Deep familiarity with the latest trends in card issuing, digital banking, payment processing, and financial services infrastructure Adaptability : Financial markets and regulations always change, but you still positively navigate the right course with creativity and strategic thinking Health, vision, and dental insurance; HSA Contribution Match Unlimited PTO 401(k) match Voluntary Life Insurance and AD&D 3% cashback on all Privacy purchases 12-weeks fully paid parental leave Work From Anywhere: work from anywhere in the world 4-weeks each year 5-Year Fully Paid 4-Week Sabbatical Program We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth.

Employees in the NYC area

are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible. $50/month towards your commute Free lunch every Tuesday and Thursday Create a Job Alert Interested in building your career at Lithic? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Will you now or in the future require sponsorship to work in the US? * Select... The location requirement for this role is NYC or the San Francisco Bay Area. Employees in the NYC area are asked to work from our SoHo office three days a week. Are you currently located within a commutable distance or willing to relocate? * Select... What's your experience with card issuing platforms or payment infrastructure? * Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Lithic’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026

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