Case Manager Counseling Health and Wellness Center

Suffolk University invites qualified candidates to apply for our Case Manager opening. The Case Manager supports Suffolk student access to off-campus mental health services. The Case Manager coordinates student referrals to mental health services in the community, serves as a liaison to community mental health providers, and maintains/updates the Center mental health resource list. This position also involves responding to referral consultation requests from Counseling Health and Wellness Center staff, students and their guardian/parents. ____THIS IS A 10 MONTH, 20 HOUR/WEEK POSITION. __ PRIMARY/PRINCIPAL RESPONSIBILITIES: +--------------------------------------------------------------------------+ | - Coordinates student referrals to off-campus, mental health services | | in the community via student appointments and consultations with CHW | | counseling staff and parents/guardians. | | - Maintains and updates the Center’s off-campus mental health referral | | resource list via outreach to resources regarding specific services, | | provider credentials and accepted insurance/payment information as | | well as by responding to community provider resource | | listing requests. | +--------------------------------------------------------------------------+ | - Develops resource documents for students seeking off-campus mental | | health referrals (e.g., questions to ask a prospective therapist). | | - Maintains timely and thorough client contact documentation compliant | | with Center policies and procedures and applicable state laws | | - Tracks Case Manager service data for CHW Annual Report. | +--------------------------------------------------------------------------+ | - Provides psycho-educational and holistic health outreach programs to | | students, faculty and staff in collaboration with the Center’s | | Outreach Team. | | - Assists with CHW campus support services during times of major | | campus crises and/or psychological emergencies per request of the | | CHW Director. | +--------------------------------------------------------------------------+ | - Attends weekly CHW Counseling staff meetings. | | - Attends monthly CHW Multicultural Dialogue Series as well as monthly | | Grand Rounds which address holistic health and integrated care, | | schedule permitting. | | - Attends Center and Student Affairs Division meetings and | | professional development programs, schedule permitting. | +--------------------------------------------------------------------------+ ____REQUIREMENTS/QUALIFICATIONS: Masters degree in Counseling, Psychology, or Social Work. Licensed as a counselor or social worker in Massachusetts. Demonstrated experience in clinical case management. Experience working with distressed individuals within a higher education setting and/or community setting. Knowledge of and ability to provide suicide assessment and crisis intervention. Demonstrated ability to work with diverse constituencies both on and off campus. Ability to multi-task and work cooperatively with others. Effective oral and written communication and interpersonal skills; strong organizational skills. Knowledge of Massachusetts mental health legal standards and professional ethical standards. Demonstrated multicultural competence in mental health service provision. Strong student service orientation. ADDITIONAL INFORMATION: This is a 10 month, 20 hour/week position.

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