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Honeybee is a closeddoor, missiondriven pharmacy with our main hive in Culver City. We were the firstand are the largestpharmacy certified to dispense the medication abortion drug mifepristone. We partner with telehealth providers nationwide for backend pharmacy fulfillment and work directly with patients to deliver affordable generics right to their homes. As a fastgrowing healthtech startup, we offer an environment unlike any traditional pharmacy. We beelieve in hard work, but not without having some fun along the way.
Position Overview:
As General Manager, you are the linchpin of Honeybees operational success. Reporting to the VP of Operations, you will:
- Lead & empower a multidisciplinary teampharmacists, technicians, and shippersto set their own goals, collaborate effectively, and continuously improve.
- Own operational excellence by embedding continuous improvement, Lean principles, and data-informed decisionmaking into every process.
- Team up with Compliance to ensure quality, efficiency, and safety remain front and center in all pharmacy activities.
- Define & delegate: Set clear objectives and let your team design the path to achieve them. Empower bees at every level to own projects from workflow redesigns to new partnership pilots.
- Coaching for growth: Create personalized development plans, run regular oneonones, and provide actionable feedback that helps each team member stretch beyond todays role.
- Build a supportive hive: Shape a culture of psychological safety where questions, ideas, and healthy debate are encouraged. Lead by example in transparency, respect, and peer mentorship.
- Strategic hiring & retention: Partner on recruitment to bring in talent aligned with our values. Oversee immersive onboarding and build careerpath roadmaps so team members stay challenged and engaged.
- Celebrate success: Spots team wins and establishes rituals that recognize achievements and reinforce our mission.
About Honeybee:
Honeybee is a closeddoor, missiondriven pharmacy with our main hive in Culver City. We were the firstand are the largestpharmacy certified to dispense the medication abortion drug mifepristone. We partner with telehealth providers nationwide for backend pharmacy fulfillment and work directly with patients to deliver affordable generics right to their homes. As a fastgrowing healthtech startup, we offer an environment unlike any traditional pharmacy. We beelieve in hard work, but not without having some fun along the way.
Position Overview:
As General Manager, you are the linchpin of Honeybees operational success. Reporting to the VP of Operations, you will:
- Lead & empower a multidisciplinary teampharmacists, technicians, and shippersto set their own goals, collaborate effectively, and continuously improve.
- Own operational excellence by embedding continuous improvement, Lean principles, and data-informed decisionmaking into every process.
- Team up with Compliance to ensure quality, efficiency, and safety remain front and center in all pharmacy activities.
- Define & delegate: Set clear objectives and let your team design the path to achieve them. Empower bees at every level to own projects from workflow redesigns to new partnership pilots.
- Coaching for growth: Create personalized development plans, run regular oneonones, and provide actionable feedback that helps each team member stretch beyond todays role.
- Build a supportive hive: Shape a culture of psychological safety where questions, ideas, and healthy debate are encouraged. Lead by example in transparency, respect, and peer mentorship.
- Strategic hiring & retention: Partner on recruitment to bring in talent aligned with our values. Oversee immersive onboarding and build careerpath roadmaps so team members stay challenged and engaged.
- Celebrate success: Spots team wins and establishes rituals that recognize achievements and reinforce our mission.
- Process optimization: Map endtoend workflows; analyze systems to eliminate waste, reduce errors, and accelerate order turnaround.
- Metrics & dashboards: Define KPIs (cycle time, accuracy rate, throughput) and implement realtime tracking to drive continuous improvement.
- Strategic methodology: Embed your preferred operational framework (Lean, Six Sigma, etc.) into daily routines; empower frontline staff to pilot databacked enhancements.
- Technology enablement: Collaborate with product and engineering teams to ensure our tools support longterm operational goals and deliver actionable analytics back to the floor.
- Pilot new ideas: Execute novel company projects and partnerships, ensuring were ready to scale successful pilotsor quickly pivot if needed.
- Benchmarking: Stay current on best practices in healthcare operations; introduce fresh concepts to elevate Honeybees standard of excellence.
- Partner feedback loops: Gather insights from telehealth partners and patients, translating feedback into tangible process or service enhancements.
- Bachelors degree (Pharmacy, Healthcare Management, or related field a plus)
- Minimum 7 years of progressive leadership experience - big plus if that experience is in pharmacy, as a pharmacist, or in healthcare operations more broadly but industry experience is not a hard requirement.
- Proven track record of empowering teams, coaching for growth, and embedding operationalexcellence practices.
- Exceptional communication and interpersonal skills, with the ability to inspire ownership at all levels.
- Passion for Honeybees mission of expanding access to critical medications and improving patient outcomes.
- Nice to have: Deep understanding of Lean principles, process mapping, and datadriven continuous improvement.
- A missiondriven culture where your leadership directly impacts patient lives.
- An opportunity to shape and mentor a team primed for growth and autonomy.
- A dynamic, fastpaced healthtech environment solving critical challenges in healthcare.
- Competitive benefits package, including medical, dental, vision, and generous paid time off.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Pharmaceutical Manufacturing
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