Job Description
As the Marketplace Seller Acquisition and Onboarding director, youll play a crucial role in expanding Best Buys Marketplace by leading the team focused on identifying new opportunities, forging strategic partnerships, and onboarding sellers to achieve the marketplace revenue goals. We are looking for a seasoned leader with excellent communication and negotiation skills and robust knowledge of how to develop and manage a best-in-class sales organization. As part of the marketplace leadership team, this Director will be responsible for developing and executing strategic plans, fostering strong relationships with key stakeholders across the company and leading all aspects of the Seller Acquisition and Onboarding.
This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
This role is eligible for relocation assistance. For more information, please talk to your recruiter.
What youll do
- Lead, mentor, and set the strategy for the seller acquisition and onboarding team, tasked with identifying, recruiting and efficiently onboarding new high-value sellers that align with Best Buys marketplace category strategy.
- Oversee strategic roadmap across sales and onboarding journey to help improve both the seller and the Best Buy employee experience.
- Set vision and develop structure for seller acquisition (pipeline management, lead generation, sales operations) in a fairly immature environment.
- Develop effective sales materials/programs helping to clearly highlight the Best Buy marketplace value proposition for sellers and enabling all seller acquisition associates to deliver a clear, articulate and effective pitch to attract sellers.
- Collaborate with Go-To-Market lead on relevant business development events (ex, tradeshows, CES, etc) & partnerships, providing opportunities for Best Buy to drive awareness of marketplace benefits and efficiently connect with large numbers of high-value sellers.
- Establish KPIs and detailed measurement plans for onboarding team ensuring teams have clearly defined goals to help achieve desired marketplace outcomes and consistently reporting on progress to senior leadership.
- Partner cross-functionally with Technology, 3rd party providers (Mirakl), and eCommerce Operational teams to simplify seller onboarding and increasing speed to market on Best Buy.com.
- Forge partnerships across Marketplace ecosystem (ex. Integrators, content enrichment, etc) that help accelerate our goals and objectives.
Basic qualifications
- 10 years of experience in Business Development, Business Management or a related area
- 5 years of experience with online marketplaces, e-commerce, or other digitally focused areas
- 3 years of managing cross-functional teams
- 2 years of people management experience
- Experience developing an end-to-end strategic vision
Preferred qualifications
- 12 with online marketplaces, e-commerce, or other digitally focused areas
- 6 years of people leadership experience
- 2 years of complex vendor/seller management contract negotiation
- Proficient financial forecasting and planning experience
- Proficient analytical capabilities leveraging tools such as PowerBI, Tableau, etc.
- Demonstrated success in developing and managing a sales pipeline, with understanding of Seller success goals/metrics.
- Experience with Salesforce CRM and leveraging within a highly effective sales organization
- Familiarity with Mirakl marketplace platform
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Req #
995101BR
Brand
Best Buy
Job Category
Category Management Group
Job Level
Director
Minimum Pay
118,779.00
Maximum Pay
212,109.00
Store Number or Department
900010 Corporate 1 MN
Address Line 1
7601 Penn Avenue South
City
Richfield
State
Minnesota
Search Categories
Corporate
Zip
55423-8500
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.
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