Microsoft Partner Practice Manager

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About us: RKON Technologies is a leading cybersecurity and managed IT services provider, recognized for its ability to align with top-tier technology partners—especially Microsoft—to deliver integrated, high-impact solutions. With services that span Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) models at RKON, our services enable mid-enterprise and private equity clients to deliver world class outcomes through cloud security, governance and risk management, identity and access management, application and platform transformation, zero trust solutions , and more. Our strong alliance with Microsoft is a key pillar of our go-to-market strategy, helping us deliver modern workplace solutions and cloud-first innovations that scale securely. If you are an experienced partner manager with a passion for Microsoft technologies and a proven track record of activating alliances, RKON offers a high-impact, strategic role with room to lead.
RKON is a Cloud Solutions Partner in Digital and App Innovation, Modern Workplace, Security, and Infrastructure with Advanced Security designation in Identity and Access Management.
RKON does not accept unsolicited resumes from staffing agencies, search firms or any third parties.
About the position: RKON is seeking a Microsoft Partner Practice Manager to lead and expand our strategic alliance with Microsoft, driving joint pipeline growth, solution integration, and field engagement across security, modern workplace, and cloud platforms. In this high-impact role, you will serve as the primary liaison to Microsoft and other key partners, developing go-to-market strategies, coordinating co-branded initiatives, and enabling our internal teams to deliver on partner-aligned solutions. You will oversee partner performance tracking, tiering, and revenue attribution while identifying new opportunities to expand Microsoft-based services within enterprise accounts. This position requires deep expertise in the Microsoft ecosystem, strong relationship management skills, and the ability to align partner initiatives with corporate growth goals. This role is based in RKON HQ in Chicago, and you must be able to commute to the office 2x a week.
Responsibilities Include:
Microsoft Partner Ecosystem Leadership

• Lead and grow RKON’s relationship with Microsoft as a key strategic partner across security, modern workplace, and cloud platforms (e.g., Azure, M365, Defender, Entra).
• Collaborate with Microsoft account teams, partner managers, and industry specialists to drive joint pipeline development, solution alignment, and field engagement.
• Ensure alignment with Microsoft’s co-sell, marketplace, and partner incentives programs, including solution mapping, onboarding, and joint marketing execution.
• Manage Microsoft partner portal activities, maintain solution listings, and track performance across co-sell metrics and scorecard KPIs.
  

Partner Relationship Management & GTM Strategy

• Build and manage strategic relationships with a broader set of technology and channel partners while maintaining Microsoft as the anchor relationship.
• Serve as the primary liaison between RKON and partner teams, driving alignment of goals and collaboration across sales, marketing, and technical stakeholders.
• Develop and execute joint go-to-market strategies, partner-led campaigns, and solution bundles that integrate Microsoft technologies into RKON’s services.
• Coordinate co-branded initiatives including webinars, case studies, and events highlighting Microsoft-RKON success stories.
  

Partner Enablement & Internal Training

• Deliver regular training and enablement sessions for internal sales and delivery teams focused on Microsoft solutions and roadmap integration.
• Build sales playbooks and positioning guides that connect Microsoft value propositions with RKON’s service offerings.
• Facilitate joint training between RKON and Microsoft field teams to drive co-selling and knowledge exchange.
  

Program Management & Performance Tracking

• Define partner tiering (Strategic, Emerging, Tactical) and manage resource prioritization accordingly.
• Conduct QBRs with Microsoft and other top partners to evaluate performance, co-sell impact, and future opportunity planning.
• Own partner-influenced revenue tracking, forecasting, and pipeline attribution.
• Expansion & Upsell Initiatives
• Drive solution expansion within existing accounts by introducing Microsoft-based services and technology bundles.
• Identify whitespace in enterprise accounts where Microsoft-led services (e.g., Entra ID, Microsoft Sentinel, Purview) can be deployed.
  

Technical and Professional Expertise
Microsoft Ecosystem Expertise

• 3-5+ years of experience in partner relationship management, strategic alliances, or channel sales within the Microsoft ecosystem (Azure, M365, Security Suite, Defender, Entra, Purview), with a proven track record of driving joint go-to-market initiatives and partner-sourced revenue. Deep understanding of Microsoft’s partner programs (Cloud Solution Provider, Co-Sell Ready, IP Co-Sell),ECIF Funding, licensing models, and GTM motions.
• Experience managing Microsoft field engagement and building joint business plans with Microsoft stakeholders.
• Familiarity with Microsoft Azure, Security Suite, M365, Defender, Entra, Purview and related cloud platforms.
  

Strategic Alliance Management

• Proven experience building and scaling relationships with enterprise technology partners.
• Strong ability to align partner initiatives with corporate growth strategies and revenue goals.
  

Sales, Marketing & Technical Acumen

• Ability to drive partner-sourced and partner-influenced revenue through strategic account collaboration.
• Confident in negotiating partnership terms and navigating Microsoft incentive structures.
• Strong grasp of cybersecurity, cloud, and modern workplace trends.
  

Communication & Execution

• Skilled at cross-functional coordination and communicating value propositions to varied audiences.
• Proficient in project management, pipeline reporting, and business review presentations.
  

Compensation: The base salary range for this position is $150,000 - $190,000. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, RKON provides a benefits package that includes health insurance (medical, dental, vision, life, and long and short-term disability insurance); flexible time off; and a 401(k) Plan with employer match to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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