Sales Director (US Region) - Business Process Outsourcing

About the Role

We are seeking a results-driven Sales Director with extensive experience in customer relationship management. This pivotal role focuses on driving growth through outbound sales strategies, networking, and closing high-value contracts. The ideal candidate will have a proven track record in the BPO industry, specifically in CRM solutions, and a deep understanding of global market dynamics. Reporting to the Global Sales Director, you will be instrumental in expanding our presence in the US region.

Roles and Responsibilities:

1. Sales Strategy Execution: Develop and implement a comprehensive sales strategy to expand our CRM BPO services, leveraging outbound sales to generate leads, engage prospects, and close deals.
2. New Account Acquisition: Identify and secure new business opportunities in the US, focusing on enterprise accounts within the BPO and CRM sectors.
3. High-Value Contract Negotiation: Lead negotiations for contracts valued at over USD 1 million annually, ensuring alignment with company objectives and maximum value delivery.
4. Revenue & Profit Growth: Drive revenue growth and profitability through targeted sales strategies and strong client relationships.
5. Market Analysis: Conduct in-depth market research to identify trends, customer needs, and competitive positioning, using insights to enhance sales effectiveness.
6. Pipeline Development: Build and manage a robust sales pipeline to ensure a steady flow of opportunities and timely deal closures.
7. Client Relationships: Cultivate and maintain strong relationships with decision-makers and influencers in target enterprises for long-term partnerships.
8. Collaboration: Work closely with internal teams, including marketing, product development, and finance, to optimize the sales process and deliver tailored solutions.

Qualifications:

• 15+ years of outbound sales experience with a successful track record in the BPO and CRM platforms, especially in managing enterprise accounts.
• Bachelor’s degree in Business, Marketing, or related field; MBA is a plus.
• Extensive experience in new business development, enterprise account management, and driving revenue growth in the US market.
• Strong focus on achieving and exceeding revenue and profit targets, with a proven ability to close high-value deals.
• Strategic thinker with the ability to develop and execute sales strategies aligned with business objectives and market trends.
• Deep understanding of the BPO and CRM landscapes, with a strong network of industry contacts in the US.
• Excellent communication, negotiation, and presentation skills, capable of influencing senior decision-makers.

Why Join Us?

Be a key player in driving growth in the US market for a leading BPO and CRM solutions provider. Enjoy a high-impact, individual contributor role with direct access to executive leadership, along with a competitive compensation package and performance-based incentives.

About Eastvantage

At Eastvantage, our mission is to create meaningful jobs. We provide knowledge-based careers with opportunities for development and growth through our portfolio of premium clients. As an independently-owned outsourcing company with European roots, we serve global companies across every populated continent. With over a decade in the industry, we have grown from a handful to over 1,000 employees. We invite you to explore our site to learn more about our culture and what sets us apart. We carefully select our partners—customers and co-workers alike—ensuring long-term satisfaction. We look forward to your application and to welcoming you to our success story.