Office Administrator

Description

Job Duties and Responsibilities (Essential Job Functions )

• Direct and coordinate the administrative activities in support of the real estate office.
• Oversee, maintain, and perform the day-to-day sales office operations, including payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting the sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance, and maintaining office supply and marketing material inventories.
• Oversee the processing and verifying of new listings and sales, including entering data into the system.
• Ensure the accuracy and timely preparation of purchase agreements, maintain all sold records, and prepare monthly reports.
• Calculate advertising costs, proof, and submit ads for local newspapers.
• Distribute work to the office staff.
• Handle correspondence, mail, and support appointment scheduling.
• Support sales associates, including processing license applications, conducting orientations, and assisting with billing, advertising, and training.
• Remain available as the first point of contact for sales associates.
• Act as liaison between staff, managers, and sales associates.
• Coordinate special events, collateral materials, flyers, handouts, and brochures.
• Provide telecommunication support, including managing phone number changes, long-distance codes, voice mail, and DID numbers.
• Perform additional responsibilities as assigned.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal or communicated by management.
• Perform responsibilities with professionalism, achieving results within expected timeframes.
• Maintain positive work relationships with staff, customers, and partners.
• Demonstrate necessary behavioral and technical competencies; pursue professional development.
• Follow HR policies, the Code of Business Conduct, and safety practices.

Qualifications

Education:

• Bachelors degree in business administration or related field, or equivalent experience.

Experience:

• Three to five years of relevant experience with leadership skills.

Knowledge and Skills:

• Knowledge of real estate, title, or mortgage industries preferred.
• Proficient in Microsoft Office (Word, Excel, Publisher, Access).
• Excellent communication skills.
• Strong interpersonal, customer service, and leadership skills.
• Analytical, problem-solving, and decision-making abilities.
• Project management skills for handling multiple tasks.
• Ability to work under stress and pressure.

Wage: $26.00 - $31.00 hourly, based on education and experience.

Benefits: Comprehensive benefits including Medical, HSA, Dental, Vision, Life Insurance, PTO, 401(k) with match, FSA, and EAP.

Equal Opportunity Employer

This employer is committed to equal opportunity employment. For rights information, see the Department of Labor's "Know Your Rights" notice.