Lexus of Woodland Hills
Business Development Center Representative BDC - Service
Lexus of Woodland Hills, Los Angeles, California, United States, 90079
Business Development Center Representative BDC - Service
Join to apply for the
Business Development Center Representative BDC - Service
role at
Lexus of Woodland Hills Business Development Center Representative BDC - Service
2 days ago Be among the first 25 applicants Join to apply for the
Business Development Center Representative BDC - Service
role at
Lexus of Woodland Hills The
Business Development Representative
answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.
Follow up with prospective customers in response to their email on our website. Coordinates questions and issues with the appropriate department personnel. Provides administrative assistance as needed. Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed. Receive all inbound service calls and coordinate schedules of service advisors and service appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Provide service management information by completion reports. Attend service meeting and training sessions as required. Follow all company policies and procedures. Performs other duties as assigned. No experience required (Automotive BDC Service experience preferred). 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS! High school diploma or GED required; some post high school education or training preferred. Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Must be able to work weekends. Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have the drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator. Bilingual a PLUS!!
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Lexus of Woodland Hills by 2x Get notified about new Business Development Center Representative jobs in
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Join to apply for the
Business Development Center Representative BDC - Service
role at
Lexus of Woodland Hills Business Development Center Representative BDC - Service
2 days ago Be among the first 25 applicants Join to apply for the
Business Development Center Representative BDC - Service
role at
Lexus of Woodland Hills The
Business Development Representative
answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming service inquiries and internet queries. In addition, he or she performs clerical and administrative duties for the Service department.
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees
Health, Dental, Vision, Life, 401K, Health &Wellness Program, community involvement and company paid vacation and holidays.
Follow up with prospective customers in response to their email on our website. Coordinates questions and issues with the appropriate department personnel. Provides administrative assistance as needed. Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed. Receive all inbound service calls and coordinate schedules of service advisors and service appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Continually learn about product updates, features, accessories, inventory and their benefits to the customer. Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers. Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals. Provide service management information by completion reports. Attend service meeting and training sessions as required. Follow all company policies and procedures. Performs other duties as assigned. No experience required (Automotive BDC Service experience preferred). 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS! High school diploma or GED required; some post high school education or training preferred. Excellent telephone, writing and typing skills. Strong computer and internet skills, including Microsoft Office suite. Must be able to work weekends. Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude. Internet Sales experience a PLUS! Must have the drive, passion and confidence to be successful. A desire and ability to work in a performance and process driven environment. Excellent customer satisfaction skills. Strong organizational and time management. Professional appearance and work ethic. Self-starter and self-motivator. Bilingual a PLUS!!
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Sales and Business Development Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Lexus of Woodland Hills by 2x Get notified about new Business Development Center Representative jobs in
Los Angeles, CA . Business Development Representative- Field Sales (Los Angeles)
Sales Business Development Center (BDC) Representative
Los Angeles Metropolitan Area $70,000 - $75,000 1 month ago Beverly Hills, CA $80,000 - $90,000 14 hours ago Los Angeles, CA $90,000 - $120,000 1 month ago Beverly Hills, CA $80,000 - $90,000 2 days ago Business Development Representative (BDR -Web3)
Business Development Rep (BDR) / Retail Sales
Santa Clarita, CA $39,000.00 - $80,000.00 2 weeks ago Los Angeles, CA $80,000.00 - $90,000.00 14 hours ago Los Angeles, CA $120,000.00 - $150,000.00 2 weeks ago Service Business Development Center (BDC) Representative
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Business Development Representative (Former Athletes and Veterans)
Los Angeles Metropolitan Area $60,000 - $80,000 3 weeks ago Career Business Development Representative
Business Development Center Representative
Universal City, CA $50,000 - $60,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr