Westlake
Field Technical Specialist – Product & Equipment
Westlake, Chicago, Illinois, United States, 60290
Field Technical Specialist – Product & Equipment
3 days ago Be among the first 25 applicants Direct message the job poster from Westlake *Home office - preferrable locations: Southwest Chicago or St. Louis area Summary:
The Technical Service Specialist is responsible for providing expert support and guidance for the installation, operation, and maintenance of water treatment products and equipment, as well as design and continuous improvement of chemical delivery equipment. This position is also critical in ensuring high standards of quality and performance for 3rd party co-packing operations. This role is crucial in ensuring customer satisfaction through technical excellence and responsive service. Functions: Solids Specialties (SS) business is involved in swimming pools, drinking water, food processing, and a host of other end-use applications. This position is responsible for customer-related technical service issues, handling these issues via phone and with site visits. This position also works closely with internal company production sites and 3rd party repackaging sites to ensure quality and production requirements are met through routine meetings, both virtually and on site. This position provides technical training and support to both internal teams and external customers. Tablet systems are a key growth area for SS, and this position is responsible for providing support for the installation and operation of tablet chlorination equipment. This position is responsible for managing the Annual Warehouse Self-Assessments program to facilitate the safe handling and storage of Westlake’s SS chemical products. This position will review and qualify all tablet/equipment leads received, complete initial qualifying of these leads, and forward to Sales representatives for implementation and sales closing. This position is also responsible for understanding equipment manufacture including equipment improvements and new equipment design, and must be knowledgeable on packaging materials and packaging operations, as well as tableting operations. Perform other duties as assigned. Requirements : Technical degree or minimum 3 to 5 years of experience Approximately 50% travel Strong understanding of chemical product safety and storage requirements. Excellent communication skills, with the ability to convey technical information clearly and effectively. Proven ability to work collaboratively with cross-functional teams. Ability to manage complexity, plan and organize work, solve problems, and make decisions independently. Commitment to continuous learning and staying abreast of industry trends and best practices. Success Factors
– Prime Success Factors (focus on results, drive change, promote teamwork, build trust & respect, and understand market & customer perspective) plus the following: Learn Continuously, Manage Complexity, Plan and Organize, Solve Problems, Communicate and Share Information. Solid Specialties is a $180MM business. Equipment sales total $6MM annually to support strategic shift of product mix to value-added tablets. Off-site manufacturing costs total $10MM annually. This position does not supervise other employees. However, the incumbent is involved heavily in interactions with customers (specialists and end-users), suppliers (tableting, pouching, and equipment) as well as internal personnel including Manufacturing, Field Sales, Market Managers, and Supervisor, Supply Chain. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Chemical Manufacturing Referrals increase your chances of interviewing at Westlake by 2x Open Call - Soil Carbon Field Tech (Contract - Central US based)
Greater Chicago Area $110,000 - $120,000 1 week ago Confocal Sales Specialist - Life Sciences/Research
Clinical Science Specialist, Pediatric Liver, Great Lakes
Elk Grove Village, IL $120,000 - $190,000 1 week ago Clinical Science Specialist, Pediatric Liver, North Central
Elk Grove Village, IL $120,000 - $190,000 1 week ago Field Reimbursement Manager (Oncology) – (Central Local Account Team, Chicago Territory IL, WI)
Field Claims Estimator I, II or Sr - National General
Chicago, IL $120,000 - $180,000 1 week ago Field Delivery Senior Associate Montreal
Field Claims Estimator I, II or Sr - National General
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
3 days ago Be among the first 25 applicants Direct message the job poster from Westlake *Home office - preferrable locations: Southwest Chicago or St. Louis area Summary:
The Technical Service Specialist is responsible for providing expert support and guidance for the installation, operation, and maintenance of water treatment products and equipment, as well as design and continuous improvement of chemical delivery equipment. This position is also critical in ensuring high standards of quality and performance for 3rd party co-packing operations. This role is crucial in ensuring customer satisfaction through technical excellence and responsive service. Functions: Solids Specialties (SS) business is involved in swimming pools, drinking water, food processing, and a host of other end-use applications. This position is responsible for customer-related technical service issues, handling these issues via phone and with site visits. This position also works closely with internal company production sites and 3rd party repackaging sites to ensure quality and production requirements are met through routine meetings, both virtually and on site. This position provides technical training and support to both internal teams and external customers. Tablet systems are a key growth area for SS, and this position is responsible for providing support for the installation and operation of tablet chlorination equipment. This position is responsible for managing the Annual Warehouse Self-Assessments program to facilitate the safe handling and storage of Westlake’s SS chemical products. This position will review and qualify all tablet/equipment leads received, complete initial qualifying of these leads, and forward to Sales representatives for implementation and sales closing. This position is also responsible for understanding equipment manufacture including equipment improvements and new equipment design, and must be knowledgeable on packaging materials and packaging operations, as well as tableting operations. Perform other duties as assigned. Requirements : Technical degree or minimum 3 to 5 years of experience Approximately 50% travel Strong understanding of chemical product safety and storage requirements. Excellent communication skills, with the ability to convey technical information clearly and effectively. Proven ability to work collaboratively with cross-functional teams. Ability to manage complexity, plan and organize work, solve problems, and make decisions independently. Commitment to continuous learning and staying abreast of industry trends and best practices. Success Factors
– Prime Success Factors (focus on results, drive change, promote teamwork, build trust & respect, and understand market & customer perspective) plus the following: Learn Continuously, Manage Complexity, Plan and Organize, Solve Problems, Communicate and Share Information. Solid Specialties is a $180MM business. Equipment sales total $6MM annually to support strategic shift of product mix to value-added tablets. Off-site manufacturing costs total $10MM annually. This position does not supervise other employees. However, the incumbent is involved heavily in interactions with customers (specialists and end-users), suppliers (tableting, pouching, and equipment) as well as internal personnel including Manufacturing, Field Sales, Market Managers, and Supervisor, Supply Chain. Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Information Technology Industries Chemical Manufacturing Referrals increase your chances of interviewing at Westlake by 2x Open Call - Soil Carbon Field Tech (Contract - Central US based)
Greater Chicago Area $110,000 - $120,000 1 week ago Confocal Sales Specialist - Life Sciences/Research
Clinical Science Specialist, Pediatric Liver, Great Lakes
Elk Grove Village, IL $120,000 - $190,000 1 week ago Clinical Science Specialist, Pediatric Liver, North Central
Elk Grove Village, IL $120,000 - $190,000 1 week ago Field Reimbursement Manager (Oncology) – (Central Local Account Team, Chicago Territory IL, WI)
Field Claims Estimator I, II or Sr - National General
Chicago, IL $120,000 - $180,000 1 week ago Field Delivery Senior Associate Montreal
Field Claims Estimator I, II or Sr - National General
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr