Logo
ZipRecruiter

Senior IT Systems Engineer

ZipRecruiter, Davenport

Save Job

Job DescriptionJob DescriptionSalary:
n

Tri-City Group is currently seeking a skilled and proactive Senior IT Systems Engineer for an immediate opening in Davenport, IA. The Senior IT Systems Engineer will play a critical role in assisting with designing, implementing, and maintaining client infrastructure components.

nn

Key Responsibilities

n
    n
  • Provide Tier 2/3 technical support for desktops, servers, networking, and cloud environments
    • n
  • Install, configure, and maintain Windows Servers, Microsoft 365, virtualization (VMware/Hyper-V), and cloud solutions
    • n
  • Manage and troubleshoot networking equipment (firewalls, routers, switches, VLANs, VPNs)
    • n
  • Diagnose and resolve complex IT issues across various client environments
    • n
  • Plan and execute IT infrastructure projects, including system migrations, upgrades, and security improvements
    • n
  • Manage schedules and competing priorities across multiple support requests and project work
    • n
  • Ensure projects stay on track by coordinating with clients, vendors, and internal teams
    • n
  • Implement best practices for backup, disaster recovery, and cybersecurity
    • n
  • Work directly with clients to provide technical guidance and strategic recommendations
    • n
  • Document configurations, troubleshooting steps, and client environments for future reference
    • n
n

Required Skills, Knowledge, and Abilities:

n
    n
  • Experience: 4+ years in IT support, system administration, or a similar role (preferably in an MSP or multi-client environment)
    • n
  • Technical Skills: Strong knowledge of Windows Server, networking, Microsoft 365, Active Directory, DNS, DHCP, firewalls Fortinet and sonicwall are , and cloud technologies
    • n
  • Project Execution: Ability to plan, prioritize, and complete projects efficiently while balancing support tasks
    • n
  • Multi-Tasking & Organization: Capable of managing multiple client environments, tickets, and deadlines
    • n
  • Security Awareness: Understanding of cybersecurity best practices, compliance requirements, and security tools
    • n
  • Certifications ( but Not Required): Microsoft (MCP, MCSA, MS-900, AZ-900), CompTIA Network+/Security+, Cisco CCNA, or similar
    • n
  • Excellent Communication Skills: Ability to explain technical issues to both technical and non-technical users
    • n
n

All job offers are contingent upon the successful completion of a drug screen and reference check.Tri-City Group is an equal opportunity employer.