Zane State College
Location : Zanesville Campus, OH
Job Type: Full-Time Staff
Division: Business Services
Department: Business Services
Opening Date: 08/04/2025
Position Description
The Bursar provides strategic and operational leadership for all student account functions, including billing, collections, cashiering, student refunds (including Title IV), outside agency sponsorships, and tax form generation. This role ensures financial integrity, regulatory compliance, and a student-centered experience across all financial touchpoints.
The Bursar is responsible for implementing and maintaining internal controls, ensuring compliance with federal, state, and institutional regulations, managing system configurations in the student information system (Jenzabar), and overseeing all student accounts receivable operations. The Bursar partners cross-functionally to support enrollment, retention, and institutional sustainability by aligning financial processes with the college's mission and goals.
Essential Duties and Responsibilities
Strategic Leadership and Compliance (10%)
2025 SB1 Statement of Commitment
As required by Ohio Revised Code section 3345.0216, Zane State College will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
ZSC offers an excellent benefits package including the following:
Excellent benefits include medical, dental, vision, life insurance, long-term disability, and retirement.
01
Do you have a Bachelor's degree in Accounting, Finance, Business Administration, or other related field?
02
Please indicate the years of experience you have in student financial services, accounts receivable, or higher Education finance.
03
Do you have experience with Title IV refund regulations, IRS 1098-T reporting, and state level collection protocols?
Required Question
Job Type: Full-Time Staff
Division: Business Services
Department: Business Services
Opening Date: 08/04/2025
Position Description
The Bursar provides strategic and operational leadership for all student account functions, including billing, collections, cashiering, student refunds (including Title IV), outside agency sponsorships, and tax form generation. This role ensures financial integrity, regulatory compliance, and a student-centered experience across all financial touchpoints.
The Bursar is responsible for implementing and maintaining internal controls, ensuring compliance with federal, state, and institutional regulations, managing system configurations in the student information system (Jenzabar), and overseeing all student accounts receivable operations. The Bursar partners cross-functionally to support enrollment, retention, and institutional sustainability by aligning financial processes with the college's mission and goals.
Essential Duties and Responsibilities
Strategic Leadership and Compliance (10%)
- Lead the development and implementation of policies, procedures, and systems related to student accounts.
- Ensure compliance with applicable federal, state, and institutional regulations (Title IV, FERPA, IRS 1098-T, Ohio Attorney General, etc.).
- Establish internal controls to safeguard institutional assets and ensure audit readiness.
- Monitor and evaluate processes for continuous improvement in efficiency, accuracy, and service quality.
- Oversee traditional and non-credit billing (including Business and Industry and College Rentals), College Credit Plus (CCP) billing and reconciliation, payment plans, tuition/fee assessment, refund processing, bookstore charges, and third-party sponsorships.
- Manage invoicing processes for credit and non-credit programs including Business and Industry and college rental spaces, ensuring timely billing and reconciliation.
- Confirm and update course lab fees and inclusive access (IA) charges each term.
- Coordinate semester employee waiver expense entries for appropriate financial recording.
- Supervise accurate application of scholarships, agency funding, and financial aid disbursements to student accounts.
- Manage the College's partnership eCampus (online bookstore) and with BankMobile for refund processing, including monthly enrollment file monitoring and coordination of student refund releases.
- Coordinate with Accounts Payable to return Title IV funds or resolve Parent PLUS loan disbursements.
- Serve as the functional lead for student accounts in Jenzabar, including table maintenance, system testing, and upgrades.
- Develop and maintain reporting tools and dashboards to monitor accounts receivable, collections, and student billing accuracy.
- Partner with IT to enhance automation, efficiency, and data integrity across all related systems.
- Track aging of student accounts, write offs, Attorney General collections.
- Provide accurate and timely communications to students, faculty, and staff regarding financial obligations, deadlines, and policies.
- Collaborate with departments including Financial Aid, Registrar, Admissions, TRIO, and CCP to ensure aligned processes.
- Maintain and update Business Office content on the My ZSC and public-facing website, ensuring students and employees have access to the most current financial guidance and due dates.
- Serve as the college liaison to the Ohio Attorney General's Office for collections management.
- Represent the Business Office at student registration/orientation events.
- Oversee College Credit Plus tracking and reporting in collaboration with internal stakeholders.
- Supervise and mentor student workers and accounts receivable clerk assigned to the Business Office, including training on front-desk service, phones, and business office email account.
- Provide training and support to business office staff on accounts receivable functions and internal systems.
- Model and promote a student-first approach grounded in responsiveness, respect, and responsibility.
- Bachelor's degree in Accounting, Finance, Business Administration, or related field required.
- Minimum of five years' experience in student financial services, accounts receivable, or higher education finance required.
- Demonstrated experience with ERP systems (Jenzabar preferred), including table maintenance and system configuration.
- In-depth understanding of Title IV refund regulations, IRS 1098-T reporting, and state-level collection protocols.
- Strong analytical skills, process improvement expertise, and proven ability to lead cross-functional initiatives.
- Exceptional interpersonal and communication skills, with a commitment to providing high-quality student service.
2025 SB1 Statement of Commitment
As required by Ohio Revised Code section 3345.0216, Zane State College will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
ZSC offers an excellent benefits package including the following:
- Competitive base salary
- Comprehensive healthcare plans including medical, dental, vision, and prescription coverage
- HSA/FSA
- Employee Assistance Program
- Life and long-term disability insurance
- Supplemental retirement savings plans
- Generous paid time off including vacation, sick, and personal leave
Excellent benefits include medical, dental, vision, life insurance, long-term disability, and retirement.
01
Do you have a Bachelor's degree in Accounting, Finance, Business Administration, or other related field?
- Yes
- No
02
Please indicate the years of experience you have in student financial services, accounts receivable, or higher Education finance.
- One to four years
- Five years or more
03
Do you have experience with Title IV refund regulations, IRS 1098-T reporting, and state level collection protocols?
- Yes
- No
Required Question