XI DE LI PTE. LTD.
General Manager – F&B (Cafe & Chain Expansion)
XI DE LI PTE. LTD., West Islip, New York, United States
About the Role
We are already a successful F&B company and are now launching our first café, with the vision to grow into a successful chain. We are seeking a dynamic and results-driven General Manager with proven experience in building, managing, and scaling F&B outlets. You will take full ownership of operations, team building, and brand growth, ensuring smooth setup and profitable expansion.
Key Responsibilities
Launch & Operations
– Oversee the setup and opening of the first café, including recruitment and manpower planning, supplier management, menu calendar scheduling (new items, seasonal launches, promotions — in coordination with corporate office), and daily operations. Business Growth
– Develop and execute strategies to expand the brand into a successful chain of outlets. Manpower Management
– Source, hire, train, and manage staff to ensure smooth operations and excellent service standards. Financial Management
– Manage budgets, control costs, track KPIs, and achieve revenue targets. Brand & Customer Experience
– Maintain consistent quality, customer satisfaction, and brand identity across all outlets. Systems & Processes
– Establish SOPs, operational guidelines, and workflows to support multi-outlet scalability. Requirements Proven track record in managing and growing F&B brands, preferably with multi-outlet experience. Strong leadership, business acumen, and operational management skills. Experience in manpower recruitment and team leadership. Excellent communication, problem-solving, and organizational skills. Hands-on, proactive approach to operational challenges. What’s in it for you? Competitive remuneration package with attractive performance-based bonuses. Opportunity to shape and lead a brand from its very first outlet. Career growth aligned with the expansion of the café chain. Work closely with founders passionate about building a standout F&B brand.
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– Oversee the setup and opening of the first café, including recruitment and manpower planning, supplier management, menu calendar scheduling (new items, seasonal launches, promotions — in coordination with corporate office), and daily operations. Business Growth
– Develop and execute strategies to expand the brand into a successful chain of outlets. Manpower Management
– Source, hire, train, and manage staff to ensure smooth operations and excellent service standards. Financial Management
– Manage budgets, control costs, track KPIs, and achieve revenue targets. Brand & Customer Experience
– Maintain consistent quality, customer satisfaction, and brand identity across all outlets. Systems & Processes
– Establish SOPs, operational guidelines, and workflows to support multi-outlet scalability. Requirements Proven track record in managing and growing F&B brands, preferably with multi-outlet experience. Strong leadership, business acumen, and operational management skills. Experience in manpower recruitment and team leadership. Excellent communication, problem-solving, and organizational skills. Hands-on, proactive approach to operational challenges. What’s in it for you? Competitive remuneration package with attractive performance-based bonuses. Opportunity to shape and lead a brand from its very first outlet. Career growth aligned with the expansion of the café chain. Work closely with founders passionate about building a standout F&B brand.
#J-18808-Ljbffr