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ZipRecruiter

Principal Software Engineer - Developer Products (AI)

ZipRecruiter, San Francisco, California, United States, 94199

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Job DescriptionJob Description About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a

flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by

innovation

and looking for

team players

who want to actively build our company. But, we also believe in

balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an "enterprise startup to bet your career on"

Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

Quartz ranked us the #1 best company for remote workers

Responsibilities We are seeking a product-minded

Principal Software Engineer

to join our San Francisco team focused on building the next of developer products. This role is at the forefront of innovation, specifically creating tools and platforms for developers who are building LLM and Agentic applications. You will be instrumental in shaping the future of how developers interact with and build on top of Workato's ecosystem in the of AI. You will collaborate closely with product, engineering, and developer relations teams to deliver robust, scalable, and intuitive services. This role requires a high technical bar, plus an emphasis on developer ergonomics, so we can deliver a delightful developer experience. Design, build, and maintain

robust, scalable, and high-quality developer-facing products and APIs for LLM and Agentic application development. Collaborate closely with product managers, designers, developer relations and other engineers to translate developer needs and product requirements into elegant technical solutions. Write clean, maintainable, and well-tested code, and contribute to a high standard of engineering excellence within the team. Implement and improve validation, monitoring, and observability

for ML services within the sandbox environment. Drive the full development lifecycle : from ideation and architecture to deployment and continuous improvement. Continuously evaluate and optimize

existing implementations for performance, scalability, and developer usability. Identify and resolve bottlenecks, bugs, and technical challenges

in a fast-paced, iterative environment. Conduct code reviews

and mentor team members to uphold high engineering standards. Stay at the cutting edge of AI, LLMs, and developer tooling, bringing new ideas and technologies to the team. Requirements

Qualifications / Experience / Technical Skills Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or equivalent industry experience. 5+ years of experience

of professional software development experience, with a proven track record of shipping high-quality products. You are a product-minded engineer who thinks deeply about the end-user. You have strong opinions about what makes a great developer experience. You have experience building developer-facing products, APIs, SDKs, or CLIs. You are proficient in one or more modern programming such as Go, Python, Ruby, or JavaScript and hands-on experience with LLM models. Proven track record of

deploying and maintaining ML services in production

environments is a strong plus. Solid understanding of

API design, developer tooling , software architecture, data structures, and algorithms. LLMops/MLops experience

is a strong plus, especially in developer-facing products. Experience building or supporting

developer platforms, APIs, or sandbox environments

is highly desirable. Soft Skills / Personal Characteristics Excellent written and verbal communication skills

in English. Collaborative team player with a passion for empowering developers and improving developer experience. Adaptable, proactive, and creativecomfortable working in a dynamic, startup-like environment. Strong problem-solving skills and a continuous improvement mindset. Join us in San Francisco and help shape the future of developer innovation with AI-powered sandbox experiences! The salary range for this role is dependent on experience and ranges from $250,000 to $320,000. We also provide stock options to all employees and generous benefits. #J-18808-Ljbffr