Veterans Staffing
Associate Director, Quality Assurance Team Lead
Veterans Staffing, Harrisburg, Pennsylvania, us, 17124
Associate Director, Quality Assurance Team Lead
Known for being a great place to work and build a career, KPMG provides audit, tax, and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360, and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking an Associate Director, Quality Assurance Team Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities
Provide leadership to a Quality Assurance (QA) team, cultivating a culture of excellence and continuous improvement through the strategic use of AI technologies to drive efficiencies. Develop and implement comprehensive QA strategies and plans that align with KPMG's quality standards and compliance requirements, ensuring robust quality management across all projects. Oversee and execute projects embedded in both Software Development Life Cycle (SDLC) and Agile methodologies, ensuring alignment with project goals and timelines. Manage and coordinate stakeholder engagement, setting clear expectations, and providing regular governance updates, status reports, and issue escalations. Utilize automation and AI tools to enhance cost efficiency, and reduce effort in testing processes, adopting new technologies to improve team productivity. Work collaboratively with various teams and departments to ensure quality standards are uniformly applied across the organization; manage QA resources in both onsite and offshore models, optimizing resource allocation to improve operational effectiveness. Review regularly and present key metrics, KPIs, risks, and challenges to stakeholders, using these insights to continuously improve QA processes. Qualifications
Minimum eight years of recent experience in quality assurance; minimum three years of recent experience in a managerial role, demonstrating strong strategic, and leadership capabilities. Bachelor's degree from an accredited college or university is preferred; Master's degree from an accredited college or university is desired. In-depth knowledge of testing, test estimation, and defect management, with experience in tools like Selenium, JIRA, Katalon, JMeter, LoadRunner, and SeeTest. Familiarity with GenAI technologies for Quality Assurance, including OpenAI, Agentspace, and Copilot, is preferred; experience in Agile or other rapid application development methodologies; proficiency in testing web, desktop, and mobile applications. Exceptional verbal and written communication skills, with a proven ability to effectively engage cross-functional teams and senior management; strong analytical, research, documentation, project planning, and implementation skills, with the ability to perform complex data analysis. Proven leadership and management skills, with a strategic mindset and the ability to influence organizational priorities; high level of attention to detail and accuracy, ensuring the highest quality standards. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for any employment-based visa). KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Known for being a great place to work and build a career, KPMG provides audit, tax, and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360, and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking an Associate Director, Quality Assurance Team Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities
Provide leadership to a Quality Assurance (QA) team, cultivating a culture of excellence and continuous improvement through the strategic use of AI technologies to drive efficiencies. Develop and implement comprehensive QA strategies and plans that align with KPMG's quality standards and compliance requirements, ensuring robust quality management across all projects. Oversee and execute projects embedded in both Software Development Life Cycle (SDLC) and Agile methodologies, ensuring alignment with project goals and timelines. Manage and coordinate stakeholder engagement, setting clear expectations, and providing regular governance updates, status reports, and issue escalations. Utilize automation and AI tools to enhance cost efficiency, and reduce effort in testing processes, adopting new technologies to improve team productivity. Work collaboratively with various teams and departments to ensure quality standards are uniformly applied across the organization; manage QA resources in both onsite and offshore models, optimizing resource allocation to improve operational effectiveness. Review regularly and present key metrics, KPIs, risks, and challenges to stakeholders, using these insights to continuously improve QA processes. Qualifications
Minimum eight years of recent experience in quality assurance; minimum three years of recent experience in a managerial role, demonstrating strong strategic, and leadership capabilities. Bachelor's degree from an accredited college or university is preferred; Master's degree from an accredited college or university is desired. In-depth knowledge of testing, test estimation, and defect management, with experience in tools like Selenium, JIRA, Katalon, JMeter, LoadRunner, and SeeTest. Familiarity with GenAI technologies for Quality Assurance, including OpenAI, Agentspace, and Copilot, is preferred; experience in Agile or other rapid application development methodologies; proficiency in testing web, desktop, and mobile applications. Exceptional verbal and written communication skills, with a proven ability to effectively engage cross-functional teams and senior management; strong analytical, research, documentation, project planning, and implementation skills, with the ability to perform complex data analysis. Proven leadership and management skills, with a strategic mindset and the ability to influence organizational priorities; high level of attention to detail and accuracy, ensuring the highest quality standards. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for any employment-based visa). KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications, and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".