MTM
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The
Implementation Project Manager
is responsible for providing oversight and support for implementation activities and protocol development for new client set up and existing client upsells and new lines of business at the direction of the Director, Business Implementation. Location: This is a hybrid role if located within 40 miles of an MTM office location. What youll do: Provide oversight and support of the implementation phase for new client set up and existing client upsells including project scope definition, project plan development, project resources and project timeline Appropriate and timely escalation of implementation concerns and potential solutions Provide assistance and support to Implementation team in project planning and management of implementation task items Participate in internal and external implementation meetings and communicate formal meeting minutes Assist in tracking internal and external implementation deliverables Prepare both internal and client correspondence, reports, and presentations Responsible for management, delivery, and analysis of post implementation survey Maintain a good understanding of the managed care and non-emergency transportation industry Maintain a good understanding of all MTM operations and product lines, both existing and in the development stage Participate in ongoing training offered through MTM or other available resources to strengthen knowledge base Develop a working relationship with each internal department of MTM that foster collaboration and mutual respect across all departments Communicate effectively with external clients and internal team members Develop and maintain strong client relationships Complete special projects as assigned What youll need: Experience, Education & Certifications: High School Diploma or G.E.D. At least 2 years of experience with project management is required Preferred: Bachelors Degree in a business related field preferred A minimum of one year in the NEMT industry is preferred Experience working in the managed care industry is preferred Skills: Ability to clearly understand RFP language Identify opportunities for implementation process improvements from past implementations Excellent organizational and interpersonal skills Exemplary communication skills Demonstrated ability to manage multiple priorities in a fast-paced environment Ability to make solid judgment calls Ability to work both independently and as part of a team Ability to foster a cooperative work environment Ability to maintain high level of confidentiality Whats in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $84,640 Salary Max: $110,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTMs People & Culture. #MTM #J-18808-Ljbffr
Implementation Project Manager
is responsible for providing oversight and support for implementation activities and protocol development for new client set up and existing client upsells and new lines of business at the direction of the Director, Business Implementation. Location: This is a hybrid role if located within 40 miles of an MTM office location. What youll do: Provide oversight and support of the implementation phase for new client set up and existing client upsells including project scope definition, project plan development, project resources and project timeline Appropriate and timely escalation of implementation concerns and potential solutions Provide assistance and support to Implementation team in project planning and management of implementation task items Participate in internal and external implementation meetings and communicate formal meeting minutes Assist in tracking internal and external implementation deliverables Prepare both internal and client correspondence, reports, and presentations Responsible for management, delivery, and analysis of post implementation survey Maintain a good understanding of the managed care and non-emergency transportation industry Maintain a good understanding of all MTM operations and product lines, both existing and in the development stage Participate in ongoing training offered through MTM or other available resources to strengthen knowledge base Develop a working relationship with each internal department of MTM that foster collaboration and mutual respect across all departments Communicate effectively with external clients and internal team members Develop and maintain strong client relationships Complete special projects as assigned What youll need: Experience, Education & Certifications: High School Diploma or G.E.D. At least 2 years of experience with project management is required Preferred: Bachelors Degree in a business related field preferred A minimum of one year in the NEMT industry is preferred Experience working in the managed care industry is preferred Skills: Ability to clearly understand RFP language Identify opportunities for implementation process improvements from past implementations Excellent organizational and interpersonal skills Exemplary communication skills Demonstrated ability to manage multiple priorities in a fast-paced environment Ability to make solid judgment calls Ability to work both independently and as part of a team Ability to foster a cooperative work environment Ability to maintain high level of confidentiality Whats in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $84,640 Salary Max: $110,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTMs People & Culture. #MTM #J-18808-Ljbffr