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Mountain Top Talent LLC

Lead IT System Administrator

Mountain Top Talent LLC, Grand Rapids, Michigan, us, 49528

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About the job Lead IT System Administrator

General Information:

Location:

Remote / Preferred Grand Rapids, MI Clearance Required:

Secret (or higher), or ability to obtain Job Type:

Full-time Travel:

Travel 10% of the time to customer sites and Jovian HQ. Position Summary:

We are seeking an experienced

Lead IT System Administrator

to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution. Key Responsibilities:

IT Infrastructure Management:

Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services. Cloud Administration:

Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.). Office 365 Administration:

Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services. User Support & Troubleshooting:

Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction. Systems Monitoring & Security:

Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data. Project Leadership:

Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations. Documentation & Policies:

Develop and maintain IT policies, technical documentation, and standard operating procedures. Team Coordination:

Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations. Vendor Management:

Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. Basic Qualifications:

Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role. Proven expertise in

Microsoft Azure

administration (IaaS, PaaS, security, networking). Strong proficiency in

Office 365

administration (Exchange Online, Teams, SharePoint, OneDrive, Intune). Experience with

Windows Server

environments, Active Directory, Group Policy, and identity management. Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers). Strong troubleshooting and problem-solving skills. Excellent communication and leadership skills. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. Preferred Qualifications/Skills:

Experience with Linux Server environments. Knowledge of PowerShell scripting for automation. Familiarity with backup solutions and disaster recovery planning. Knowledge of Endpoint Privilege Management. Knowledge of Remote Support. Understanding of cybersecurity principles and compliance frameworks. Work Environment:

Fast-paced, collaborative environment with opportunities to work on diverse IT projects. May require occasional after-hours or weekend work during critical updates or incidents. Why Join Us:

Work on high-impact DoD programs supporting national defense and mission readiness. Engage with cutting-edge technologies across air, ground, and joint service domains. Be part of a collaborative and innovative team working at the intersection of technology and mission success. Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.